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Restaurant Hostess at Palazzo Versace Dubai | Dubai

Palazzo Versace DubaiDubai, Dubai, United Arab Emirates
On-site Full-time

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Experience Level

Experience

Qualifications

CANDIDATE PROFILE:Certificate in Administration or a related field.1-2 years of experience in a 5-star international hotel setting. Outgoing and pleasing personality with a positive attitude. Ability to thrive under pressure and manage stress effectively. Strong spoken and written English communication skills. Experience in high-volume service environments. Proficient in Microsoft Office applications. Knowledge of Micros and cashiering procedures. Strong complaint resolution and upselling skills.

About the job

Join our prestigious team at Palazzo Versace Dubai as a Restaurant Hostess, where your warm smile and friendly demeanor will enhance our guests' dining experience. You will be the first point of contact, welcoming guests with genuine enthusiasm and professionalism, ensuring they feel valued and appreciated.

Main Duties/Responsibilities:

  • Arrive on time, maintaining a positive and energetic demeanor.

  • Welcome guests at the reception with a sincere smile and friendly greetings.

  • Maintain a professional appearance in accordance with company standards throughout your shift.

  • Exhibit a welcoming and pleasant attitude towards both guests and team members.

  • Adhere to payroll and uniform protocols diligently.

  • Prepare the host/hostess stand, review the reservation book, and make room setup recommendations.

  • Open the restaurant punctually at the designated time for each shift.

  • Ensure the cleanliness of all dining areas, addressing any necessary improvements before opening.

  • Organize daily menus, ensuring they are correctly placed in their covers.

  • Check the condition and appearance of all menus and lists to guarantee they are pristine.

  • Develop a thorough understanding of the menu items, ingredients, and daily specials.

  • Assign seating based on service standards and preferences.

  • Familiarize yourself with server stations, daily assignments, and their workloads.

  • Effectively operate the open table system.

  • Ensure each guest receives top-quality service and support for any requests.

  • Greet guests promptly with eye contact, a smile, and excellent posture.

  • Bid farewell to every departing guest warmly, encouraging their return.

About Palazzo Versace Dubai

Palazzo Versace Dubai is a luxurious hotel that embodies the elegance and sophistication of Italian design. With world-class facilities and exceptional service, we strive to create unforgettable experiences for our guests. Join our dynamic team and contribute to a culture of excellence.

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