About the job
CPI Security seeks a Residential Security Service Technician based in Raleigh, NC. This position centers on installing and maintaining home security systems, blending technical troubleshooting with direct customer support. Performance-based earning potential is available.
Role overview
- Install, service, and repair residential security systems, addressing technical issues efficiently.
- Evaluate homes to recommend effective security solutions and identify opportunities for additional services.
- Connect systems to central monitoring, explain features to customers, and answer their questions.
- Handle required paperwork, follow safety procedures, and maintain company tools and equipment.
Requirements
- High school diploma or equivalent. Technical training is helpful but not required.
- Background in sales and experience with mechanical troubleshooting or repair.
- Strong communication skills, a customer-oriented mindset, and a consistent focus on safety.

