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Residential Security Service Technician

CPI SecurityRaleigh, North Carolina, United StatesNew
On-site Full-time $60K/yr - $80K/yr

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Experience Level

Experience

Qualifications

High school diploma or equivalent; technical training is a plus. Strong sales skills with mechanical aptitude for troubleshooting and repairs. Excellent communication, customer service skills, and a safety-first mindset.

About the job

CPI Security seeks a Residential Security Service Technician based in Raleigh, NC. This position centers on installing and maintaining home security systems, blending technical troubleshooting with direct customer support. Performance-based earning potential is available.

Role overview

  • Install, service, and repair residential security systems, addressing technical issues efficiently.
  • Evaluate homes to recommend effective security solutions and identify opportunities for additional services.
  • Connect systems to central monitoring, explain features to customers, and answer their questions.
  • Handle required paperwork, follow safety procedures, and maintain company tools and equipment.

Requirements

  • High school diploma or equivalent. Technical training is helpful but not required.
  • Background in sales and experience with mechanical troubleshooting or repair.
  • Strong communication skills, a customer-oriented mindset, and a consistent focus on safety.

About CPI Security

CPI Security is a leading provider of security solutions, dedicated to ensuring the safety and peace of mind for our customers. We pride ourselves on delivering top-notch service and innovative security systems tailored to each client's needs.

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