Resident Service Agent

Are you a passionate Food & Hospitality expert with a proven track record in developing others while delivering high-quality, engaging training sessions? We are on the lookout for a Contract Trainer & Assessor to provide impactful, compliant, and industry-relevant training in both face-to-face and virtual environments. This role offers flexibility, including options for remote training and assessment, with travel to client locations for in-person sessions as necessary.About the RoleIn your capacity as a Contract Trainer & Assessor, you will be responsible for developing, delivering, and assessing nationally recognized training programs that align with the 2025 Standards for RTOs, ensuring quality, compliance, and optimal learner outcomes.Your training delivery methods will include:Face-to-face trainingVirtual Instructor-Led Training (VILT)Assessment of eLearning submissionsKey ResponsibilitiesPlan and prepare engaging training and assessment sessionsDeliver training in accordance with approved training and assessment strategiesConduct fair, valid, current, and sufficient assessmentsEvaluate training effectiveness and contribute to continuous improvementParticipate in validation activities and internal/external auditsMaintain professional development and industry currencyContribute to the development and enhancement of training materialsBuild and sustain strong industry and educational networks

Join the dedicated team at SGS as a Food Compliance Assessor in Brisbane. In this pivotal role, you will be responsible for ensuring that food products meet regulatory standards and compliance requirements. Your expertise will contribute to enhancing food safety and quality, making a significant impact in the industry.

Unleash your passion for food and beverage service within Brisbane's premier venue for conferences and events. We are on the lookout for enthusiastic and dedicated individuals who thrive in delivering exceptional service at high-profile conferences and exclusive gatherings hosted in our luxurious setting.Provide exemplary customer service to guests throughout conferences and events.Collaborate with your team to efficiently set up conference rooms in accordance with function specifications.Meet client expectations by providing food and beverage service that reflects the luxury of the Sofitel brand.Take ownership of your assigned rooms or sections during service.Ensure all food and beverage needs are met punctually and as per order.Serve food and beverages professionally and swiftly.Maintain high cleanliness and hygiene standards in all service areas.Work in partnership with kitchen staff and event coordinators for seamless event execution.Respond to guest inquiries and resolve issues with promptness and courtesy.Comply with all food safety and responsible alcohol service regulations.Engage in pre-event briefings and post-event evaluations.

Join our vibrant team at Cuvee Lounge Bar as a Food & Beverage Supervisor, where you will play a pivotal role in delivering exceptional service to our guests. You will oversee daily operations, manage staff, and ensure that all food and beverage offerings meet our high standards of quality and presentation. You will also be responsible for maintaining inventory, managing budgets, and driving sales to enhance profitability.

About the Role Minor International is looking for a Professional Housekeeper to join the team in Brisbane City. This position plays a key part in creating a comfortable and spotless environment for guests. Main Responsibilities Clean guest rooms, public areas, and other assigned spaces Maintain high standards of cleanliness and organization throughout the facility Complete cleaning tasks efficiently and follow company guidelines What We Value Strong attention to detail Commitment to quality and guest satisfaction Reliability and a positive attitude

Join our dedicated team as a Common Area Housekeeper/Cleaner at Minor International, where you will be responsible for maintaining cleanliness and hygiene standards in all common areas. Your attention to detail and commitment to excellence will ensure a welcoming environment for all guests and staff.

As the Conference and Events Logistics Team Leader at Accor Hotels, you will play a pivotal role in orchestrating seamless and memorable events. You will be responsible for overseeing the logistics of conferences and events, ensuring every detail is meticulously planned and executed. Your leadership will guide your team in delivering outstanding service and operational excellence.

Join us at the stunning 16 Antlers Rooftop Bar as a Bartender, where you will craft exquisite cocktails and provide exceptional service to our guests. This role is perfect for individuals who are passionate about mixology and thrive in a vibrant environment. You will be responsible for creating memorable experiences for our patrons while showcasing your skills in a dynamic rooftop setting.

Join our dedicated team at Minor International as a Housekeeping and Cleaning Specialist in Brisbane City. We are looking for an enthusiastic individual who takes pride in providing exceptional cleaning services.Your responsibilities will include maintaining cleanliness and organization in various facilities, ensuring that all areas are presentable and welcoming. You will work collaboratively with a team to uphold the highest standards of hygiene and cleanliness.

Become a vital member of our dedicated hospitality team at the prestigious Sofitel Brisbane Central! We are on the lookout for meticulous and guest-oriented Room Attendants who will uphold the utmost standards of cleanliness and comfort for our guests during their stay.Uphold exceptional cleanliness and presentation standards while cleaning and maintaining guest rooms and suites.Change bed linens, make beds, and ensure all room amenities are fully replenished.Thoroughly sanitize bathrooms, including all fixtures and surfaces.Vacuum, sweep, mop, and dust both guest rooms and common areas.Report maintenance issues or discrepancies in rooms to the appropriate departments.Deliver outstanding service to guests, addressing their requests and needs promptly and courteously.Work collaboratively with the housekeeping team to ensure efficient room turnover.Comply with all safety and sanitation protocols.Keep linen carts and storage areas organized and tidy.

Join our dynamic team as a Night Guest Service Agent at Minor International in Brisbane City! In this pivotal role, you will be the first point of contact for guests during the night shift, ensuring an exceptional experience through attentive service and prompt assistance. Your responsibilities will include managing check-ins and check-outs, addressing guest inquiries, and resolving issues efficiently to maintain high satisfaction levels.

Join our dynamic team as a Night Guest Service Agent at Minor International, where you will be the welcoming face of our esteemed hotel during the nighttime hours. Your role is pivotal in ensuring that our guests have a seamless and enjoyable experience from check-in to check-out. This position is perfect for those who thrive in a fast-paced environment and are passionate about providing exceptional customer service.

Join our dedicated team at Minor International as a Housekeeper / Cleaner in the vibrant Brisbane City. We are looking for enthusiastic individuals who take pride in maintaining cleanliness and hygiene standards. Your role will involve cleaning guest rooms, common areas, and ensuring that all facilities are kept in pristine condition. If you have a keen eye for detail and a passion for creating a welcoming environment, we would love to hear from you!

Join Accor Hotels as the Director of Revenue, where you will drive strategic initiatives to maximize revenue and ensure financial success across our esteemed properties. This is an exceptional opportunity for a results-oriented leader who thrives in a dynamic environment. Your expertise will guide pricing strategies, inventory control, and market positioning, making a significant impact on our business growth.

Join our dynamic team at Minor International as a Front Office Supervisor, where you will play a pivotal role in elevating guest experiences and managing front office operations. You'll lead a dedicated team, ensuring exceptional service delivery while maintaining operational excellence.

About the Role Minor International is looking for a Common Area Cleaner to help keep shared spaces in Brisbane City clean and inviting. This position plays a key part in creating a welcoming atmosphere for guests and staff by maintaining high standards of hygiene throughout common areas. Main Responsibilities Clean and maintain shared spaces, such as lobbies, hallways, and restrooms Follow established cleaning routines and schedules Ensure all areas meet hygiene and safety standards Report any maintenance or safety issues as needed What We Value Strong attention to detail Reliability and a consistent work ethic Commitment to providing a clean, comfortable environment

Accor Hotels is hiring a Night Auditor for its Brisbane City location. This part-time role suits those who pay close attention to detail and are comfortable working overnight hours. The position involves overseeing the hotel's night operations and making sure financial records are accurate at the end of each day. Key responsibilities Complete nightly audits of all financial transactions, checking for accuracy and completeness Deliver customer service to guests during the night, responding to requests and questions Assist with guest check-ins and check-outs, address guest inquiries, and resolve issues as they come up Follow and maintain hotel security and safety procedures throughout the shift Who thrives in this role This position fits individuals who are organized, dependable, and comfortable working independently overnight. Experience in hospitality or customer service is helpful, and a focus on accuracy is essential for success as a Night Auditor.

Accor Hotels in Brisbane City is hiring a Kitchen Steward to support daily kitchen operations. This position plays a key role in keeping the kitchen clean and organized, directly supporting the culinary team’s standards. Main responsibilities Wash dishes and utensils used in food preparation and service Clean kitchen appliances and work areas Maintain a hygienic and orderly environment throughout the kitchen Teamwork and impact Kitchen Stewards work closely with chefs and other staff to help deliver high-quality dining experiences for guests. Reliable teamwork and attention to detail are valued in this role.

Join our dynamic team as a Venue Support Officer in the vibrant Brisbane City Area! This full-time position will involve providing essential support to our venues, ensuring smooth operations and exceptional service delivery. You will be a key player in maintaining high standards, assisting with logistics, and enhancing customer experiences.