About the job
motelone is hiring a Reservations and Front Office Supervisor in London. This position plays a key part in guiding the front office team and supporting smooth daily operations.
Role overview
The supervisor oversees the front desk, coordinates reservation activities, and helps ensure guests receive attentive service throughout their stay. Working closely with other team members, the supervisor aims to deliver a welcoming experience and efficient check-in and check-out processes.
What you will do
- Supervise daily front office operations
- Support and guide front desk staff
- Monitor and maintain reservation systems
- Work to resolve guest concerns and uphold satisfaction standards
Team environment
This role involves collaborating with a dedicated group focused on guest experience and operational efficiency. The supervisor helps set the tone for service and supports team success.

