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Rental Car Manager at Indie Campers | Hobart

Indie CampersHobart, Tasmania, Australia
On-site Full-time

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Experience Level

Manager

Qualifications

We are seeking individuals who thrive in dynamic environments and are eager to contribute to our mission of making road trips accessible to everyone. You should possess a strong service orientation, excellent communication skills, and a drive for excellence.

About the job

ABOUT US

At Indie Campers, we are revolutionizing road trips, making them accessible to everyone through our innovative digital platform. With a focus on customer satisfaction, we've crafted a seamless booking experience that offers high-quality road trips at competitive prices.

Having facilitated over one million nights for more than 300,000 travelers from 169 countries, we present a diverse range of road trip options, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

Driven by technology and a passion for adventure, we are on the lookout for motivated individuals who want to join us on this exciting journey.

THE ROLE

As the Rental Car Manager at our Hobart depot, you will embody our commitment to outstanding customer service. Reporting directly to the Operations Manager, your responsibilities will include ensuring exemplary customer care, maintaining our fleet of campervans, and overseeing all essential operations to guarantee the depot's seamless functioning.

WHAT WILL YOU WORK ON?

  • Manage incoming reservations, welcome guests, and coordinate check-ins and check-outs.
  • Oversee fleet maintenance, logistics, and ensure campervans are in optimal condition by managing repairs and upkeep.
  • Train, supervise, and mentor your team for peak performance.
  • Control booking activities, manage inventory, and liaise with local suppliers and cleaning services.
  • Address customer complaints, handle emergencies, and resolve local issues to maintain smooth operations.
  • Prepare and clean campervans for rentals.
  • Assist in the resale of campervans, showcasing vehicles to potential buyers.

WHO ARE WE LOOKING FOR?

  • A travel enthusiast with a background in Tourism, Hospitality, Retail, or Rent-a-car.
  • Excellent communication skills and a passion for direct customer interaction.
  • Eligible to work in Australia with a valid driver's license, confident in driving a campervan.

About Indie Campers

Indie Campers is a leading campervan rental marketplace dedicated to making road trips an exciting and accessible option for everyone. Leveraging technology and a customer-centric approach, we provide a wide range of travel solutions, including RV rentals, campervan subscriptions, and vehicle sales. Join us and be part of a vibrant team committed to adventure and innovation!

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