About the job
- Prepare and distribute tenancy agreements, memorandums of extension, termination paperwork, tenant change addendums, and legal notices (including section 21’s) to landlords and tenants through email and postal services.
- Manage tenant referencing via our online agency Homelet and additional methods as necessary.
- Coordinate end-of-tenancy inventory checks and deposit returns for non-managed landlords.
- Update internal software platforms (Reapit and Proman) with progress notes and task reminders; training on the upcoming CML (Radar) software transition will be provided.
- Send 90-day renewal reminders via email and post while offering general administrative and telephone support.
- Ensure all paperwork and procedures adhere to high standards aligned with company policies.
- Process invoices, manage card payments, and pursue outstanding administrative or rent payments as necessary.
- Support the broader team as required.

