Remote ITSM Technical Support Engineer

Waymo is a pioneering autonomous driving technology company, dedicated to becoming the most trusted driver globally. Originating from the Google Self-Driving Car Project in 2009, Waymo is committed to developing the Waymo Driver—The World's Most Experienced Driver™—to enhance mobility access and save lives lost to traffic accidents. The Waymo Driver powers the fully autonomous ride-hail service and is adaptable to various vehicle platforms and product applications. It has successfully completed over ten million rider-only trips, driven more than 100 million miles on public roads, and simulated tens of billions of miles across 15+ U.S. states.As a Technical Program Manager at Waymo, you will play a crucial role in executing our roadmap by ensuring effective cross-functional planning, providing clarity, and proactively managing risks. In a landscape filled with intricate technical and operational challenges, you will drive meaningful discussions and outcomes with a sense of urgency. Collaborating closely with all departments at Waymo, you will structure, own, and propel initiatives toward the real-world deployment of the Waymo Driver across diverse platforms and regions.This position follows a hybrid work model and reports to the Director of Technical Program Management.

At Samba TV, we are redefining how audiences experience streaming and broadcast video on a global scale. Our cutting-edge data and technology empower media companies to connect with viewers for exciting new content, while also enabling advertisers to effectively reach their audience and measure engagement across all devices. With a unique narrative shaped by a worldwide presence and AI-driven insights, we are on a mission to transform the viewing landscape for everyone.We are seeking a proactive and detail-oriented Technical Product Manager to lead our technical roadmap processes — the framework that guides engineering teams in proposing, prioritizing, and delivering critical platform and infrastructure initiatives. This pivotal cross-functional role positions you at the heart of Samba TV’s engineering strategy, influencing how we plan and execute our technical projects.In this role, you will collaborate closely with engineering teams, the Program Management Office (PMO), and senior engineering leadership to ensure that the right technical investments are prioritized, requirements are well-defined, and project execution remains on schedule. You will be a passionate advocate for platform health, technical risk mitigation, and the enabling work that accelerates our teams' output — designing the processes and frameworks that will scale this advocacy across the organization.Please note, this is not a feature-focused Product Manager role. You will delve deep into the technical stack, working on initiatives that empower other projects to thrive.Why This Role MattersIn this position, you will have substantial ownership and visibility within a company where the integrity of our data platform directly impacts our customer success. Engineering leadership is deeply invested in this function, and you will play a vital role in how we plan and prioritize technical efforts across the organization.

Join our dynamic team at TransPerfect as a Program Manager, where you will play a crucial role in ensuring the operational success of our projects. You will facilitate seamless collaboration among team members and oversee the effective delivery of programs, while prioritizing strategic customer service and maintaining high standards of quality control and evaluation.To excel in this role, you should possess robust program management abilities, outstanding problem-solving skills, and a talent for building strong relationships with clients and internal teams in both face-to-face and virtual settings.Key Responsibilities:Lead service delivery for programs across geographically dispersed client and TransPerfect teams.Enhance organizational effectiveness by establishing operational benchmarks, timelines, and necessary resources to achieve strategic goals, while proactively recommending and driving improvements; set standards for accountability and success metrics.Collaborate with clients and internal teams to design and implement initiatives aimed at process improvement, quality procedures, and efficient workflow models.Act as the primary contact for clients, managing communication, setting realistic service expectations, and ensuring consistent fulfillment and satisfaction.Educate clients on defined processes and best industry practices to build trust in program services.Work closely with internal teams to strengthen client relationships and support the development of new business opportunities for revenue growth.Identify market gaps and trends to assist the Client Service team in maximizing revenue potential through service expansion or diversification.Partner with the Production team to develop new offerings and assist client-facing teams in crafting a compelling value proposition for these services.Foster strong relationships among diverse teams working on client accounts.Drive strategic planning and implementation to enhance customer satisfaction, ensure consistent quality delivery, improve process efficiency, and increase profitability.

p3-parks is seeking a Technical Property Manager based in Warsaw to oversee the technical maintenance of a varied property portfolio. This position centers on upholding high standards across all technical aspects of the company’s sites. Role overview The Technical Property Manager ensures that properties remain in excellent condition by coordinating maintenance, inspections, and technical services. The role contributes directly to client satisfaction and the ongoing success of each site. Key responsibilities Oversee technical operations and maintenance for multiple properties Maintain high standards for all technical aspects of the portfolio Support client satisfaction by ensuring reliable property performance Location This position is based in Warsaw, Masovian Voivodeship, Poland.

Telemedi is a leading provider in the healthcare and assistance sector, employing programmers, physicians, and experts from various fields to create modern solutions that simplify life for our clients and patients. Our mission is to leverage technology to ensure accessible and immediate healthcare and assistance services for everyone.As a Technical Network Account Manager, you will join us in pioneering innovations in the insurance and assistance industries.We are looking for a candidate who:has experience in partner relationship management,demonstrates excellent self-organization and time management skills,is personable and empathetic,has knowledge of the automotive industry as a significant advantage.Your responsibilities will include:identifying, implementing, and maintaining relationships with our network of technical service providers (roadside assistance, car rentals, service centers),daily operational support and addressing ongoing requests in the technical network,ensuring cost discipline and creating and analyzing key performance indicators (KPIs),negotiating rates and terms of cooperation with service providers,optimizing operational processes and implementing new solutions,identifying new services and areas for collaboration.The order of the points is significant, as the first three will constitute 80% of your work time.

About the Role Alten Technology USA is hiring a Technical Project Manager in Warsaw, Indiana. This role leads the planning, execution, and delivery of technology projects. The Technical Project Manager works closely with teams across the company to define project needs, set schedules, and keep projects on track and within budget. What You Will Do Oversee technology project timelines and budgets Coordinate with cross-functional teams to define requirements Manage resources and track project progress from start to finish

Role overview Asana seeks a Technical SEO Manager to strengthen the technical foundation of asana.com’s organic search. This position centers on improving the site’s crawlability, indexability, and overall technical performance. The Technical SEO Manager will design and carry out strategies aimed at raising visibility in both traditional search engines and newer AI-driven platforms, including those using large language models (LLMs). Location and work model This role is based in Asana’s Warsaw office. The team works in a hybrid model: in-office attendance is required on Mondays, Tuesdays, and Thursdays. Most employees may work from home on Wednesdays. Remote work on Fridays depends on job responsibilities and team needs. During the interview process, the recruiter will provide more details about in-office expectations.

We are seeking an experienced and dynamic Head of Technical Account Management to lead our dedicated team at adlook. In this pivotal role, you will be responsible for nurturing our client relationships and ensuring the successful integration of our technical solutions. You will work closely with cross-functional teams to drive customer satisfaction and retention, all while identifying opportunities for upselling and expanding our service offerings.

At CreatorIQ, we are pioneering the AI-native operating system for creator-led growth, empowering over 1,300 global brands and agencies to thrive.Our mission is to humanize businesses and amplify the impact of individuals. We embody values such as intentionality, excellence, collaboration, and integrity in our daily work. Recognized as one of the best companies to work for by BuiltIn LA and NY, and acclaimed by The Forrester New Wave™ as a leader in Influencer Marketing Solutions, CreatorIQ is also celebrated by G2 with accolades for Best Customer Relationship and as a Top 100 Fastest-Growing Product. Our flexible work model enhances collaboration and innovation, accommodating various work styles.Join our passionate and innovative team as we redefine the industry together!Senior Technical Product Manager, ReportingWe are on the lookout for insightful and innovative individuals who are eager to help us redefine the future. As a Senior Technical Product Manager focused on Reporting, you will play a pivotal role in shaping our reporting and analytics ecosystem. Collaborating closely with engineering, data, and design teams, you will contribute to the creation of scalable reporting tools, enhance data flows, and ensure the long-term health of our platform's insights infrastructure.Working hours for this role:11am – 8pm CETYour responsibilities will include:Driving the development of CreatorIQ’s reporting product suite, which encompasses Campaign Reporting, Enterprise Dashboard, and Competitive Reporting, helping customers analyze and enhance their influencer marketing strategies.Overseeing the complete product lifecycle for the Campaign and Program Reporting portfolio, engaging in discovery, delivery, and continuous iteration with a focus on quality.Developing a customer-centric, data-driven product roadmap that aligns with company goals and measurable business outcomes.Collaborating with data-centric stakeholders to integrate complex, large-scale data sources across our ecosystem, ensuring accurate, consistent, and scalable reporting capabilities.Establishing and monitoring key performance indicators to assess the effectiveness of reporting initiatives.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the most reliable and trusted driver worldwide. Originating from the Google Self-Driving Car Project in 2009, our focus has been on developing the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access and save countless lives lost to traffic accidents. The Waymo Driver is the backbone of our fully autonomous ride-hailing service, and it has been tested rigorously with over 100 million miles of autonomous driving on public roads and billions of miles in simulation across more than 15 U.S. states.Are you passionate about shaping the future of transportation through innovative infrastructure for driverless cars? Join our Commercialization team and contribute to the evolution of our core ride-hailing and fleet management systems. We are seeking an enthusiastic Staff Software Engineer who is eager to tackle Level 4 autonomous driving challenges, collaborate across teams (including mobile applications, cloud backends, and the Waymo Driver), and engage with various functions such as operations, product, legal, partnerships, policy, and privacy to create and enhance essential business infrastructure. We look forward to meeting you!In this hybrid role, you will report directly to an Engineering Director.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, Waymo has concentrated on developing the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access and prevent traffic-related fatalities. The Waymo Driver supports Waymo’s fully autonomous ride-hailing service and is adaptable across various vehicle platforms and applications. Having completed over ten million rider-only trips, it has also autonomously navigated more than 100 million miles on public roads and tens of billions in simulated environments across 15+ U.S. states.Are you ready to shape the future of driverless car infrastructure?Join our Waymo Simulation team and contribute to designing the next era of transportation! We are seeking a dedicated Technical Lead Manager with a passion for building systems that enhance Waymo's core simulation technologies.

About Zowie:At Zowie, we are redefining the interactions between businesses and their customers. Our vision is to create a future where AI Agents manage all customer interactions, providing instantaneous, tailored, and exceptional experiences.AI Agents are set to be the next significant technological transformation, and Zowie is at the forefront of this movement. Prestigious brands such as Costco, DocMorris, Monos, Decathlon, and InPost rely on our AI Agents to lead their customer care initiatives, managing millions of conversations each month.About the Role:With a strong foothold in mid-market and enterprise sectors, we are seeking Technical Account Managers to join our dynamic team and become specialists in the adoption of our GenAI products. This role is perfect for technology enthusiasts who enjoy translating innovations into meaningful business outcomes.As a Technical Account Manager at Zowie, you will act as a builder-coach, fully responsible for the adoption success of our innovative GenAI platform. You will be the primary expert guiding customers from initial setup to achieving transformative results—designing integrations, establishing best practices, and empowering customers to confidently self-serve.Interested in the technology you'll be working with? Explore the tutorials here.Excited? Let's connect!Your Responsibilities:Become proficient in building and customizing AI Agents to foster transformative customer experiences.Connect business requirements with technology by analyzing customer operations, identifying enhancements, and converting them into technical solutions.Manage advanced configurations, integrations with customer systems (e.g., e-commerce platforms, CRMs, APIs), and bespoke implementations.Serve as the ultimate advisor and representative, cultivating strong relationships with key stakeholders to maximize platform adoption and business impact.Collaborate with Account Directors to strategize and oversee the success of a portfolio of customers throughout their post-sale journey.

Saviynt’s Technical Account Manager - Identity Security position in Warsaw centers on supporting major clients as a trusted technical advisor. This role focuses on guiding organizations through complex identity security projects, building lasting partnerships, and ensuring the Saviynt platform remains a core part of each client’s security strategy. Role overview This position goes beyond traditional account management. The Technical Account Manager acts as the main technical point of contact for key clients in Poland, helping them navigate identity security transformations and implementations. The role involves connecting technical expertise with client goals to deliver long-term value and ensure the Saviynt platform is fully integrated into each organization’s security framework. What you will do Serve as the primary technical contact for strategic clients in Poland Guide organizations through identity security transformations and platform implementations Proactively address client needs and challenges related to identity governance Ensure the Saviynt platform is integrated into client security frameworks Align technical solutions with client strategies to deliver ongoing value Requirements Experience in identity security or technical account management roles Strong technical background with a solid understanding of identity platforms Ability to build trust with strategic clients and support complex implementations Comfort working with enterprise and government organizations Located in or able to work from Warsaw, Poland Saviynt’s platform is recognized for helping organizations manage and govern access across applications, data, and business processes. Clients include Fortune 500 companies, government agencies, and leading brands. For more details, visit www.saviynt.com.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world’s most trusted driver. Originating from the Google Self-Driving Car Project in 2009, Waymo has been tirelessly working on the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access and significantly reduce traffic-related fatalities. The Waymo Driver facilitates our fully autonomous ride-hailing service and is adaptable across various vehicle platforms and product applications. It has successfully completed over ten million rider-only trips and has driven autonomously for over 100 million miles on public roads, alongside tens of billions of miles in simulation across more than 15 U.S. states.The Transportation as a Service (TaaS) division is tasked with creating an exceptional user experience and business model surrounding the Waymo Driver. Our collective responsibilities encompass Growth, Territory Expansion, Service Quality (including pickup, dropoff, and routing), Marketplace dynamics (pricing, positioning, matching), and Partnerships/B2B(2C) monetization.The Trip Platform team is specifically focused on developing Waymo's essential trip platform to accommodate various high-growth use cases, such as ride-hailing and delivery, serving both first-party and third-party B2B partners. Our efforts aim to expand the accessibility of Waymo technology to a broader audience and diverse markets.In this hybrid position, you will report directly to an Engineering Manager.Your responsibilities will include:Lead a dynamic team of 5-6 engineers, both junior and senior, to implement and scale Waymo’s core trip platform, supporting multiple high-growth use cases such as ride-hailing and delivery for both first-party and third-party B2B partners.Design and implement APIs for partner-facing services that handle various customer-hailing scenarios, including managing trip requests and calculating pickup and ride times, as well as pricing rides.Collaborate with external partners to create outstanding Waymo experiences on third-party platforms.Develop expertise in various Google technologies, including OnePlatform API, Borg, Spanner, Flume, and custom-built systems tailored to our unique challenges.

Join Applaudo Studios as a Technical Product Manager specializing in Data and AI. In this crucial role, you will drive product development and strategy while collaborating with cross-functional teams to deliver innovative solutions. You will leverage your expertise in data analytics and artificial intelligence to enhance our product offerings and meet client needs.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating as the Google Self-Driving Car Project in 2009, Waymo has committed to developing the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access while saving lives lost to traffic accidents. With over ten million successful rider-only trips and extensive experience driving more than 100 million miles on public roads alongside simulations across 15+ U.S. states, the Waymo Driver powers our fully autonomous ride-hail service and can be integrated across various vehicle platforms and use cases.Are you ready to innovate the future of driverless car infrastructure? Join the Waymo Simulation Infrastructure team to help shape transportation's next era! We are seeking an enthusiastic Staff Software Engineer eager to build and manage planet-scale distributed systems. If you are passionate about solving intricate technical challenges and enjoy collaborative work across diverse teams to create reliable, scalable, and cost-effective infrastructure services and tools, we would love to connect with you!In this role, you will report to a Senior Staff Software Engineer/Technical Lead Manager.

Founded in 2022, Adlook seamlessly integrates the artistry of programmatic advertising with cutting-edge technological innovation, leveraging deep learning to create impactful and privacy-conscious solutions.In the role of Technical Account Manager, you will take charge of designing and optimizing both upper- and full-funnel advertising campaigns for clients across Europe and the Americas, utilizing our proprietary Demand-Side Platform (DSP). Collaborating closely with a team of specialists, you will gain invaluable insights into the realm of programmatic advertising, while focusing on enhancing traffic quality and influencing the evolution of our DSP.

Somfy Group seeks a Technical Support Specialist in Warsaw to assist clients with motorized shading solutions for both commercial and residential projects. The focus is on helping customers use Somfy’s products effectively and resolving technical challenges as they arise. Key responsibilities Provide technical support for motorized shading systems Troubleshoot product issues and guide clients through solutions Support a mix of commercial and residential customers Help clients make the most of Somfy’s products and services Who will succeed in this role This role is well suited to someone eager to build a technical career at the intersection of technology and comfort. Motivation to learn and a customer-focused approach are important.

About Zowie:At Zowie, we are transforming the landscape of customer interaction through cutting-edge AI technology. Our vision is to empower businesses with AI Agents that manage 100% of customer engagements, providing instant, personalized, and outstanding experiences.As a frontrunner in this technological evolution, Zowie proudly serves renowned brands such as Costco, DocMorris, Monos, Decathlon, and InPost, leveraging our AI Agents to handle millions of conversations monthly.About the Role:With significant traction in the mid-market and enterprise sectors, we are seeking Technical Account Managers to join our dynamic team. This role is ideal for individuals passionate about technology and its business implications.As a Technical Account Manager at Zowie, you will take on a pivotal role, ensuring successful adoption of our innovative GenAI platform. You will guide customers through their journey from initial setup to achieving transformational results, including designing integrations, establishing best practices, and empowering clients to self-serve effectively.Interested in the technology you'll be working with? Explore our tutorials here.Excited? We would love to hear from you!Your Responsibilities Include:Becoming a specialist in building and customizing AI Agents for exceptional customer experiences.Connecting business requirements to technical solutions by analyzing customer processes and identifying enhancement opportunities.Managing advanced configurations, integrations with customer systems (e.g., e-commerce platforms, CRMs, APIs), and bespoke implementations.Serving as an advisor and ambassador, fostering strong relationships with key stakeholders to optimize platform adoption and drive business value.Collaborating with Account Directors to strategize and oversee the success of a customer portfolio throughout the post-sale journey.

Join our dynamic team as a Technical Duty Officer at Accor Hotels in Warsaw. As a crucial member of our operations, you will be responsible for overseeing technical maintenance and ensuring the highest standards of service delivery. Your expertise will contribute significantly to enhancing guest experiences and maintaining the integrity of our facilities.