company

Remote Inbound Sales Representative - Eastern Time

A Place for MomCharlotte, NC
Remote Full-time $45.8K/yr - $45.8K/yr

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Experience Level

Experience

Qualifications

Required Qualifications:Minimum of two years' experience in inside sales or inbound call center environments. Demonstrated history of surpassing sales targets. Proficient in multitasking; able to converse on the phone while documenting notes on the computer. Strong computer literacy, including proficiency in Word and Excel, plus the ability to learn internal CRM systems.

About the job

Join A Place for Mom as an Inbound Sales Representative, the vital first connection for families navigating senior care solutions. In this impactful sales position, you'll provide empathetic support and strategic advice to caregivers exploring the best care options for their loved ones.

Key Responsibilities:

  • Serve as a knowledgeable resource in the dynamic senior care industry, ensuring families receive an exceptional experience that aligns with our mission.

  • Handle inbound, pre-qualified leads from your remote home office, adhering to a structured schedule.

  • Conduct comprehensive initial consultation calls with families.

  • Educate families on tailored senior care options, matching them with suitable living communities and home care providers.

  • Act as the liaison between families and senior housing communities after successfully completing a 4-week training program.

Success Metrics:

Your success will be evaluated based on daily production metrics, including inbound calls and outbound follow-ups, ultimately driving referrals and scheduling tours for families. As a Welcome Advisor, you will be the first touchpoint for families, creating a supportive and memorable experience.

About A Place for Mom

A Place for Mom is a leading resource for families seeking senior care solutions, dedicated to providing compassionate guidance and support during challenging times. Join our mission to enhance the lives of families and their loved ones through expert advice and personalized assistance.

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