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Experience Level
Entry Level
Qualifications
Qualifications:Excellent verbal and written communication skills. Proficient in using various customer support software and tools. Ability to manage multiple tasks and prioritize effectively. Strong problem-solving skills and attention to detail. Experience in customer service or support role is preferred. A high school diploma or equivalent; further education is a plus.
About the job
Jerry.ai seeks a Remote Customer Support Agent based in Augusta, Georgia. This position acts as the first point of contact for customers, focusing on resolving questions and concerns with care and efficiency. Success in this role depends on clear, empathetic communication and a sincere interest in helping people find solutions.
What you will do
Respond to customer inquiries and concerns using remote communication channels
Provide accurate information and helpful support
Work with customers to resolve problems and clarify next steps
Maintain a professional and approachable tone in every interaction
Requirements
Strong written and verbal communication skills
Comfort working independently in a remote environment
Interest in problem-solving and helping others
Adaptable and able to manage changing priorities
About Jerry.ai
At Jerry.ai, we're revolutionizing the way customers interact with technology. Our mission is to simplify customer experiences through innovative solutions and exceptional support. Join us and be a part of a forward-thinking company that values creativity and teamwork.
Join the Primark team as an Operations Support Associate and play a key role in ensuring the smooth running of our retail operations. We are looking for enthusiastic individuals eager to begin their career in a dynamic retail environment. In this position, you will assist with various operational tasks, support inventory management, and help maintain the highest standards of customer service.
Full-time|$75K/yr - $120K/yr|On-site|Augusta, Maine, United States
Join LaBella Associates as a Substation Automation Engineer in our esteemed Program Management Services Division, located in Augusta, Maine. This role involves collaborating with project teams dedicated to providing tailored business consulting, project management, financial oversight, and technical support for intricate projects and multi-year capital programs.Key Responsibilities:Oversee engineering performance throughout all project phases, including scoping, budgeting, conceptual engineering, contract management, design, construction, and project closeout.Execute both standard and complex engineering analyses, designs, and calculations.Lead the creation of innovative conceptual designs adhering to Avangrid Standards, while supervising external designers to ensure uniformity across all operating companies.Verify that all engineering designs comply with relevant company, local, state, and national codes and standards.Utilize expertise to guide and influence departmental engineers.Provide technical leadership on high-impact projects.Mentor and develop team members in their technical skills.Act as a Subject Matter Expert (SME) for the team.Serve as a liaison for contractors, ensuring adherence to company policies and best practices.Work independently with minimal supervision.Salary Range: $75,000 - $120,000 per year. The specific salary will be determined based on factors such as relevant experience, education, and work location.
Full-time|$65K/yr - $95K/yr|On-site|Augusta, Maine, United States
LaBella Associates is seeking a Project Coordinator to join the Program Management Services Division. This position is based at a client office in Portland, Maine. Role overview The Program Management Services Division at LaBella Associates manages complex projects and multi-year capital programs. Project teams deliver business consulting, project management, financial oversight, and technical support tailored to client needs. As Project Coordinator, the focus will be on supporting projects related to LNG and LPG facilities. What you will do Track open action items for assigned projects, ensuring ongoing monitoring and follow-up by all stakeholders. Organize and facilitate meetings to review project status and address concerns. Follow up with team members to ensure completion of tasks and action items. Document meeting outcomes and maintain clear records of project progress. Collaboration and independence This role blends independent work with collaboration as part of a project team. The Project Coordinator will interact regularly with colleagues and stakeholders to keep projects on track.
Full-time|$75K/yr - $120K/yr|Hybrid|Augusta, Maine, United States
Join our dynamic team as an Electromechanical Engineer within LaBella’s Program Management Services Division, located at our client’s office in Augusta, ME. This position offers a hybrid work model, allowing for both remote and in-office collaboration.The Program Management Services Division at LaBella specializes in delivering comprehensive management solutions for multifaceted projects and extensive capital programs. Our project teams offer a tailored blend of business consulting, project management, financial oversight, and technical support to ensure successful project execution.
Join Arete Technologies Inc. as a Technical Support Specialist, where you will play a crucial role in ensuring the smooth operation of our technology solutions. You will be responsible for providing exceptional support to our clients, troubleshooting technical issues, and ensuring customer satisfaction.Your expertise will help our clients maximize the potential of our products, and your proactive approach will contribute to the overall success of our team.
Full-time|$25/hr - $35/hr|On-site|Augusta, Maine, United States
Join LaBella Associates as a Permitting Specialist in our Environmental Division, part of the Utility Program Management Department. In this role, you will be integrated within the Central Maine Power (CMP) Environmental Permitting & Compliance group, becoming adept at managing a diverse portfolio of CMP’s permitting initiatives. As a key member of the CMP team, you will support essential projects and help drive CMP's strategic vision forward. We seek a self-motivated professional with project management experience, strong client interaction skills, and the ability to nurture client relationships. This position offers an exciting opportunity to build your career in a growing, stable company with a corporate culture that fosters professional growth and a positive work environment.The Permitting Specialist will play a vital role by assisting CMP project teams, providing expertise on environmental and natural resource issues, and ensuring compliance with permitting requirements for construction projects. You will oversee necessary studies and prepare licensing and permitting applications to secure regulatory approvals for CMP construction activities, ensuring adherence to regulatory permits and licensing stipulations throughout project execution and restoration efforts.
Join our dynamic team at 360IT Professionals as an IT Technical Support Specialist in Augusta, MI. We are seeking a dedicated individual with a passion for technology and a commitment to providing exceptional technical support. In this role, you will troubleshoot hardware and software issues, assist end-users, and ensure a seamless IT experience for our clients.
Role overview Jerry.ai seeks a Remote Customer Support Agent based in Augusta, Georgia. This position acts as the first point of contact for customers, focusing on resolving questions and concerns with care and efficiency. Success in this role depends on clear, empathetic communication and a sincere interest in helping people find solutions. What you will do Respond to customer inquiries and concerns using remote communication channels Provide accurate information and helpful support Work with customers to resolve problems and clarify next steps Maintain a professional and approachable tone in every interaction Requirements Strong written and verbal communication skills Comfort working independently in a remote environment Interest in problem-solving and helping others Adaptable and able to manage changing priorities
Join Our Team as a Tier II Technical Support & Network Engineer (EMEA)Employment Type: Full-Time/ContractAbout UsAt Todyl, we are committed to safeguarding small and medium-sized enterprises against evolving cyber threats. Our innovative platform seamlessly integrates threat, risk, and compliance management, delivering exceptional and cost-effective cybersecurity solutions to Managed Service Providers (MSPs) and their clientele.Our mission revolves around ensuring the safety of our partners and clients while assisting them in navigating regulatory requirements and managing risks. Achieving this goal necessitates a collaborative team that operates with trust and a deep commitment to our mission.Position OverviewWe are on the lookout for a talented Tier II Support Engineer with robust networking and security expertise to enhance the support experience across Todyl’s platform. In this pivotal role, you will take charge of resolving intricate technical issues, collaborate closely with Engineering and Product teams, and serve as a key escalation point for our frontline support staff. Your contributions will be vital in diagnosing problems, guiding customers through challenging scenarios, and bolstering product reliability by identifying trends and proposing long-term solutions. This is a hands-on role that directly impacts customer satisfaction, where technical proficiency, effective communication, and a strong sense of ownership are paramount.This position reports directly to the Director of Technical Support. Todyl’s headquarters is situated in Denver, and this role operates in a hybrid capacity.Key ResponsibilitiesTake ownership of advanced technical case resolutions across Todyl’s suite of offerings (SASE, SGN, Secure DNS, Endpoint, Zero Trust), ensuring issues are resolved with precision, urgency, empathy, and high customer satisfaction.Conduct thorough troubleshooting and root cause analysis using logs, packet captures, telemetry, and specialized tools to resolve complex platform, configuration, and environmental challenges.Act as an escalation point for Tier 1 engineers, guiding case strategy, validating next steps, and ensuring customers receive quicker and more accurate resolutions.Work closely with Engineering and Product teams to triage defects, create prioritized Jira tickets, validate fixes, and advocate for improvements that impact customers.Communicate with clarity, confidence, and proactivity to customers, providing regular updates, setting expectations, and delivering technical explanations.
Join Primark as a Sales Associate and become part of our vibrant team! In this role, you will be the face of our brand, dedicated to delivering exceptional customer service and ensuring that every shopping experience is enjoyable. Your responsibilities will include assisting customers, maintaining store presentation, and supporting sales goals. If you are passionate about retail and thrive in a fast-paced environment, we want to hear from you!
Barbaricum is a dynamic and rapidly expanding government contractor dedicated to providing state-of-the-art support to federal clients, particularly in the realms of Defense and National Security. With over 17 years of experience, we have developed robust capabilities in Intelligence, Analytics, Engineering, Mission Support, and Communications. Established in 2008, our mission is to revolutionize how our clients navigate complex and evolving challenges by harnessing cutting-edge technology and top-tier talent.Our headquarters is located in the vibrant Dupont Circle area of Washington, DC, complemented by corporate offices in Tampa, FL, Bedford, IN, and Dayton, OH. Our team consists of professionals from across the United States and around the globe. As a leader in our industry, we collaborate with private sector firms, academic institutions, and industry associations to continually enhance our knowledge and capabilities for the benefit of both our employees and clients. We pride ourselves on fostering a diverse corporate culture that emphasizes collaboration and innovation. Join our team to tackle some of the nation's most intricate and fulfilling challenges.We are in search of skilled operations and intelligence professionals proficient in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will play a pivotal role in supporting Palantir's implementation teams and strengthening relationships with the user base of Palantir's clients. Your responsibilities will include working alongside analysts to provide training and mentorship to users, diagnosing and resolving technical issues, and developing innovative Palantir use cases while addressing unique and complex challenges. This role may involve embedding with users globally and collaborating directly with Palantir team members in our offices. Ultimately, you will facilitate cooperation across a global enterprise, ensuring our clients' ongoing success. Join us in solving the world's most challenging problems.
Global Elite Empire Consultants is looking for someone to help veterans and their communities. This remote position focuses on connecting with veterans, offering support, and upholding the company’s mission to protect children, assist working individuals, and make sure no veteran is left behind. Role overview This job relies on strong interpersonal skills. Day to day, you will interact with veterans, listen to their needs, and help them access resources. A genuine commitment to the company’s mission is essential. Location and schedule Work remotely from Augusta, Maine. The role offers flexibility: set your own hours to fit your personal and family commitments. Compensation This position offers a competitive salary while allowing you to make a direct impact on veterans and their families.
Join our dynamic team at Primark as a Sales Associate. In this part-time role, you'll engage with customers to provide exceptional service and ensure a positive shopping experience. You will assist in maintaining the store's visual standards and help with inventory management. Bring your passion for fashion and retail to a company that values teamwork and innovation.
Join our dynamic team at Primark as a Part-Time Replenishment Sales Associate. In this role, you will play a vital part in ensuring our store is well-stocked and visually appealing for our customers. Your responsibilities will include assisting with inventory management, replenishing merchandise, and creating an inviting shopping experience.
Are you looking for an exciting opportunity to kickstart your retail career? Primark is seeking enthusiastic and customer-oriented Sales Associates to join our team in Augusta this Spring 2026! As a Sales Associate, you will play a vital role in creating an exceptional shopping experience for our customers.In this position, you will assist customers, manage stock, and ensure the store is visually appealing. If you thrive in a fast-paced environment and enjoy working with a team, we want to hear from you!
Join our mission to make a difference while indulging in your passion for pop culture! We're in search of enthusiastic individuals to enhance the shopping experience for our customers. As a Sales Associate at BoxLunch, you will play a pivotal role in promoting our socially responsible brand. Your responsibilities will include delivering exceptional customer service, assisting fellow fans in discovering their favorite merchandise, sharing your extensive knowledge of pop culture, restocking and organizing products, and merchandising the store to create an inviting atmosphere, all while prioritizing an outstanding in-store experience.
Join the dynamic team at Primark as a Part-Time Seasonal Sales Associate! In this role, you will engage with customers, ensuring a memorable shopping experience while promoting our diverse range of products. We are looking for enthusiastic individuals who thrive in a fast-paced environment and are eager to contribute to our store's success.
Join the vibrant and energetic atmosphere at BoxLunch, where we celebrate music and pop culture! We are seeking passionate individuals to serve as Sales Associates, playing a vital role in enhancing our customers' shopping experience. In this position, you will provide exceptional customer service, assist fans in finding their favorite merchandise, and share your fandom expertise. You'll also be responsible for restocking products and creating visually appealing merchandise displays, all while maintaining a focus on delivering an unforgettable in-store experience.
Join usm2 as a Systems Administrator, where you will play a crucial role in maintaining and optimizing our IT infrastructure. We are looking for a proactive individual who can troubleshoot issues efficiently and implement robust solutions to enhance our systems' performance.
Join bctechpro as a Computer Field Technician! In this exciting entry-level role, you will provide on-site technical support, troubleshoot hardware and software issues, and assist clients in optimizing their systems. This position is perfect for tech enthusiasts eager to launch their careers in IT.
Dec 10, 2024
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