About the job
Jerry.ai seeks a Remote Customer Support Agent based in Augusta, Georgia. This position acts as the first point of contact for customers, focusing on resolving questions and concerns with care and efficiency. Success in this role depends on clear, empathetic communication and a sincere interest in helping people find solutions.
What you will do
- Respond to customer inquiries and concerns using remote communication channels
- Provide accurate information and helpful support
- Work with customers to resolve problems and clarify next steps
- Maintain a professional and approachable tone in every interaction
Requirements
- Strong written and verbal communication skills
- Comfort working independently in a remote environment
- Interest in problem-solving and helping others
- Adaptable and able to manage changing priorities

