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Remote Customer Support Agent (P&C)

Jerry.aiAugusta, GeorgiaNew
Remote Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Excellent verbal and written communication skills. Proficient in using various customer support software and tools. Ability to manage multiple tasks and prioritize effectively. Strong problem-solving skills and attention to detail. Experience in customer service or support role is preferred. A high school diploma or equivalent; further education is a plus.

About the job

Jerry.ai seeks a Remote Customer Support Agent based in Augusta, Georgia. This position acts as the first point of contact for customers, focusing on resolving questions and concerns with care and efficiency. Success in this role depends on clear, empathetic communication and a sincere interest in helping people find solutions.

What you will do

  • Respond to customer inquiries and concerns using remote communication channels
  • Provide accurate information and helpful support
  • Work with customers to resolve problems and clarify next steps
  • Maintain a professional and approachable tone in every interaction

Requirements

  • Strong written and verbal communication skills
  • Comfort working independently in a remote environment
  • Interest in problem-solving and helping others
  • Adaptable and able to manage changing priorities

About Jerry.ai

At Jerry.ai, we're revolutionizing the way customers interact with technology. Our mission is to simplify customer experiences through innovative solutions and exceptional support. Join us and be a part of a forward-thinking company that values creativity and teamwork.

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