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Relativity Subject Matter Expert (SME)

CGS FederalNew York, NY
Hybrid Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience with Relativity software and eDiscovery processes. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Ability to adapt to new technologies and software updates. Experience in litigation support or a related field is preferred.

About the job

Join Our Team as a Relativity Subject Matter Expert!

CGS Federal is actively seeking an experienced Relativity Subject Matter Expert (SME) to enhance our eDiscovery department. In this pivotal role, you will collaborate directly with Relativity's technical team to troubleshoot software-related challenges and ensure optimal functionality. Additionally, you will be instrumental in testing new software releases and configuring templates, views, scripts, and workflows across various workspaces.

At CGS, we unite skilled and innovative professionals to tackle the government's most pressing challenges with state-of-the-art technology. We are in search of candidates who are passionate about driving government innovation, value teamwork, and possess a proactive mindset. CGS provides a supportive environment that fosters professional development through various learning opportunities.

Key Responsibilities:
  • Deliver expert-level support to attorneys, investigators, and Litigation Support Specialists in utilizing Relativity.
  • Conduct specialized data culling and identification within Relativity, utilizing complex searches and custom indices for litigation holds and other legal matters.
  • Collaborate with the CFTC's technical support group to troubleshoot user issues related to access, performance, and software installation.
  • Actively participate in testing new Relativity software releases and setting up essential templates and workflows.
  • Stay updated on Relativity's analytics tools and software changes, contributing insights to enhance user experience.
  • Advocate for new feature requests by submitting ideas through the Relativity User Portal and engaging with other professionals.

About CGS Federal

CGS Federal is committed to assembling a diverse team of talented and innovative individuals dedicated to solving the most complex problems facing the government using advanced technology. We prioritize collaboration and continuous learning, ensuring that our employees are well-equipped to make a significant impact.

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