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Relativity Administrator

CGS FederalCharlotte, NC
Hybrid Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience as a Relativity Administrator or similar role in eDiscovery. Strong knowledge of eDiscovery methodologies and practices. Exceptional client service and communication skills. Ability to work effectively with cross-functional teams. Demonstrated problem-solving abilities and proactive thinking. Experience with Relativity and related eDiscovery tools.

About the job

Join CGS Federal as a Relativity Administrator!

As a full-time member of our Technology Support department, you'll play a crucial role in supporting the legal organization within a prominent Federal agency.

At CGS, we unite passionate, skilled, and innovative individuals to tackle some of the government's most pressing challenges using advanced technologies. We are looking for candidates who are eager to contribute to transformative government initiatives, value teamwork, and can proactively address the needs of others. Our supportive environment fosters professional development through a variety of learning opportunities.

Key Responsibilities:
  • Collaborate within a high-performing team to manage a government instance of Relativity.
  • Utilize your strong eDiscovery expertise and methodologies to provide exceptional client service while working with diverse technical and legal teams.
  • Demonstrate solution-oriented thinking and effective communication with executive, business, technical, and client audiences.
  • Develop a client service approach that meets the objectives of assigned projects with minimal supervision.
  • Support internal and external stakeholders by delivering exemplary customer service regarding Relativity.
  • Prepare and manage collections, review cases, and productions using Relativity and other eDiscovery tools.
  • Assist in scheduling deliverables through our internal workflow system.
  • Respond promptly and accurately to customer requests and support tickets.
  • Leverage your Relativity knowledge to provide training on functionality, document review, database administration, troubleshooting, and workflow solutions.
  • Maintain clear and informed communication throughout all interactions.

About CGS Federal

CGS Federal is dedicated to solving the most challenging problems facing the government by leveraging cutting-edge technology and a collaborative team of experts. We prioritize innovation, teamwork, and the professional growth of our employees.

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