Regulatory Outsourcing Officer

About Marshmallow Marshmallow’s mission is to make migration simpler for everyone. The company tackles complex challenges with a team that values fresh thinking and practical solutions. Team members are encouraged to question assumptions and actively improve processes. Growth and learning are central at Marshmallow. Employees receive support and resources to develop their skills, with the goal of making meaningful contributions and driving positive change. For more about the culture and values, see the Culture Handbook. How the Claims Team Works The Claims Team at Marshmallow operates differently from most. Speed and efficiency shape the way work gets done, with technology streamlining decision-making. Team members have the autonomy to act quickly and use data to make informed choices for customers, without getting stuck in outdated processes or slow approvals. This team values expertise and welcomes those who want to challenge old ways of working. If bureaucracy has been a frustration elsewhere, Marshmallow offers a place to work with more independence and a focus on continual learning. About the Third Party Claims Handler Role The Third Party Claims Handler joins the Settlement Team, taking responsibility for a portfolio of third-party damage and credit hire claims. The role centers on managing these claims efficiently, aiming for fair and financially responsible outcomes.

About ZegoZego is revolutionizing the motor insurance industry by empowering responsible drivers. Since our inception in 2016, we have made it our mission to simplify and lower the cost of insurance for good drivers. Our diverse clientele ranges from van drivers and gig workers to everyday motorists, all of whom are at the core of our operations. With tens of millions of policies sold and over $200 million raised in funding, our accolades include the prestigious Insurance Claims Team Of The Year 2024 from The Insurance Post's Claims & Fraud Awards. And we’re just getting started.Your RoleWe are seeking a dynamic and detail-oriented Fraud Claims Handler to enhance our Counter-Fraud team. In this pivotal position, you will analyze intricate claims networks, tackling organized fraud rings and professional enablers. Your aim will be to thwart fraudulent activities that threaten our financial stability, ensuring that Zego remains a deterrent to fraudsters while safeguarding our legitimate customers.Utilizing cutting-edge technologies, industry-standard tools, and reliable data sources, you will make informed decisions that protect both our clients and the company.Key ResponsibilitiesManagement of Organized Fraud & Complex CasesOversee a portfolio of complex organized fraud motor claims, particularly focusing on multi-vehicle incidents, staged accidents, and 'slam-on' claims.Conduct thorough investigations into Personal Injury claims, scrutinizing causation and identifying any fictitious occupants or pre-existing conditions.Challenge Credit Hire claims effectively, assessing necessity, duration, and rates, with a focus on organized fraud networks.Formulate and implement strategies for cases involving professional enablers.Map connections between claims to identify cross-claims fraud syndicates.Promote commercial sustainability by identifying and mitigating high-value indemnity losses from organized fraud, ensuring cost savings contribute directly to Zego's competitive pricing.Qualifications for SuccessFraud & Technical ExpertiseA proven background in managing organized fraud, injury, and credit hire claims, with a history of dismantling fraud networks.Strong commercial insight, balancing thorough fraud investigations with customer experience considerations.Understanding the importance of effective fraud detection in protecting both the firm and its clientele.

About Marshmallow Marshmallow’s mission is to make migration simpler for everyone. The team works to solve complex problems, always looking for ways to improve and streamline processes. Curiosity and challenging the status quo are encouraged, with support available to help each person develop their skills and make a difference in their role. For more insight into how the company works and what it values, see the Culture Handbook. How the Claims Team Works The Marshmallow claims team is built for speed and efficiency, using technology to support claims professionals in making informed decisions. Team members have the autonomy to act quickly and deliver strong results for customers, without being slowed down by outdated systems or unnecessary bureaucracy. People who enjoy improving processes and want room to grow will find the team a good fit. Role Overview: Experienced Technical Recovery Claims Handler (Motor) This London-based role focuses on subrogation within the motor insurance sector. The Claims Subrogation Team continues to refine its processes, and this position calls for someone with significant experience in claimant insurer recovery and a solid understanding of litigation. The role involves managing a personal caseload, mentoring junior colleagues, and contributing ideas for ongoing process improvement. Independence and technical expertise are essential, as is the ability to support less experienced team members. Key Responsibilities Oversee a portfolio of recovery claims, maintaining strong cost control and delivering excellent outcomes for customers. Lead the recovery process from start to finish: prepare allegations, actively pursue recoveries, and coordinate with all involved stakeholders to keep claims moving forward.

G MASS is actively contributing to a pioneering UK regulatory initiative aimed at enhancing PRA/FCA third-party registers and incident reporting, a crucial outcome of the ongoing consultation phase. This program incorporates essential elements of DORA and contextualizes them within the UK regulatory framework, necessitating robust expertise in Operational Resilience and practical experience in implementing third-party risk and register systems.The ideal candidate will navigate the intersection of program delivery and in-depth regulatory analysis. This role is tailored for a seasoned Project Manager/Business Analyst who can independently influence delivery as policy specifications evolve, while providing clarity in an environment where regulatory directives are still being finalized.The consultant will report directly to senior leadership in delivery, collaborating closely with directors and analysts involved in the program. This position offers significant visibility across Operational Resilience, Risk, Compliance, and Technology teams, with adaptations occurring as regulatory alignment between the PRA and FCA becomes clearer in 2026.

Pension Insurance Corporation (PIC) is seeking a skilled part-time Third-Party Risk and Supplier Relationship Manager to join our dedicated TP&O team in London. This pivotal role involves actively managing relationships with third-party suppliers to ensure that risks are thoroughly assessed, mitigated, and managed in accordance with applicable laws, regulations, and internal policies. Our team leverages data-driven decision-making to lead strategic initiatives that yield measurable value to PIC. You will serve as a designated relationship owner, collaborating with various teams and functions across PIC to create a comprehensive third-party and supplier lifecycle — from due diligence and selection to onboarding, ongoing management, and renewal or exit.Key Responsibilities:Act as the designated Relationship Owner for both new and existing third-party and supplier relationships, ensuring robust processes throughout the entire relationship lifecycle.Lead compliance and governance activities for third-party and supplier engagements, ensuring strict adherence to laws, regulations, and internal policies.Work collaboratively across PIC teams to design and implement risk-mitigation strategies addressing financial, geopolitical, and supply chain risks.Oversee the third-party risk management (TPRM) program, managing the identification, assessment, mitigation, and continuous monitoring of third-party risks.Maintain a regular cadence of written and verbal communication regarding TPRM activities, risk exposure, and incidents for inclusion in senior management and Executive Committee reports.Cultivate and maintain strong relationships with key suppliers, acting as the primary contact and providing updates on SLA/KPI performance while driving continuous improvement.Identify and manage supply chain-related risks by developing contingency and mitigation plans.

At Vanta, we are dedicated to empowering businesses to cultivate and demonstrate trust. Our belief is that security should be consistently monitored and validated, and we enable companies to enhance their security practices effortlessly. Vanta boasts a talented and supportive team; while some members come with prior security experience, many have thrived in their roles without it.We are in search of a Specialty Account Executive to bolster and expedite deals related to Third Party Risk Management (TPRM) and emerging products across the EMEA region.As a Specialty Account Executive, your primary role is to facilitate the closure of deals by providing in-depth product expertise, leading insightful discovery sessions, delivering exceptional product demonstrations, and taking initiative to advance opportunities. You will collaborate closely with Core Account Executives as a valuable deal ally, stepping in when specialized knowledge, technical assurance, or additional execution strength is required.If you possess extensive experience in product analysis, enjoy navigating complex deal scenarios, and thrive in collaborative team environments, this position is tailored for you.Key Responsibilities as a Specialty Account Executive at Vanta:Collaborate with Core Account Executives to facilitate TPRM and emerging product deals, guiding them from initial discovery to closure.Conduct and lead comprehensive discovery discussions to identify risk, compliance, and third-party management use cases.Provide high-quality, comprehensive product demonstrations for TPRM and related offerings, confidently addressing basic technical inquiries independently.Serve as a deal accelerator: engage proactively to maintain momentum (customer calls, follow-ups, Loom videos, executive alignment, on-site travel, etc.).Contribute to deal strategy by identifying obstacles, risks, and pathways to closure.Offer real-time insights to Product and Enablement teams based on customer interactions and deal insights.Assist in refining Vanta’s specialty selling approach as TPRM and emerging products evolve in the market.Play a pivotal role in expanding Vanta’s next generation of products beyond core compliance offerings.Become an integral part of a highly collaborative, deal-oriented specialty sales team.Influence the development of specialty selling practices at Vanta as the function matures.

About UsWakam is a leading B2B2C insurance provider specializing in crafting innovative white-label insurance solutions through our advanced Play&Plug® technology platform, serving over 80 partners. Our products are primarily delivered via APIs, facilitating seamless integration for our partners.Operating in 32 countries, Wakam is recognized as the European leader in digital and embedded insurance.We are dedicated to social responsibility and operate as a mission-driven company focused on providing transparent and impactful insurance solutions. Join Our TeamAs a member of Wakam’s UK Claims team, you will collaborate closely with internal stakeholders and external partners such as MGAs, TPAs, legal service providers, and various suppliers. Your role will be crucial in maintaining efficient claims operations, ensuring quality partner administration, and providing reliable support for the broader Claims, Underwriting, Risk & Compliance functions in the UK. Your RoleAs a Claims Administrator, you will enhance the operational efficiency of Wakam’s UK claims activities. Your responsibilities will include ensuring high-quality administration, effective coordination with partners, and reliable management of claims and complaint processes.You will serve as a vital point of contact within the UK ecosystem, contributing to the organization and compliance of operations in a dynamic environment. Key ResponsibilitiesPartner & Operational AdministrationYou will assist in the operational administration of Wakam’s UK partners, ensuring smooth daily interactions with MGAs, TPAs, legal providers, and other suppliers. Your administrative support will be instrumental in the effective management of claims-related processes.Claims & Complaints AdministrationYou will oversee the claims and complaints inboxes, manage administrative tasks related to complaints, and ensure timely escalation to the appropriate stakeholders. Additionally, you will assist with run-off account activities, such as confirming policy details, issuing NCB certificates, and validating NCB information for third parties.

Role overview Marshmallow seeks a Product Designer with a focus on Claims. The main goal is to design solutions that make the claims process simple and transparent for customers. This position shapes how people interact with Marshmallow's products, aiming for clarity at every step. What you will do Collaborate with teams across Marshmallow to develop user-friendly designs for the claims journey Create interfaces and interactions that are intuitive and straightforward Use design and user experience expertise to improve how customers navigate the claims process Location This position is based in London.

About the Role Marshmallow is looking for a Claims Fraud Investigator (Motor) to join the team in London. This role focuses on identifying and investigating suspicious activity within the motor insurance claims process. What You Will Do Review and investigate motor insurance claims flagged as potentially fraudulent Apply analytical skills to assess evidence and spot inconsistencies Help maintain a fair and transparent claims process by preventing fraud Work closely with colleagues to share findings and support ongoing investigations Location This position is based in London.

As a Senior Sales Executive, you will play a pivotal role in generating revenue by selling our innovative tutoring solutions to English primary schools, secondary schools, and multi-academy trusts. You will benefit from a steady stream of inbound leads generated through our strategic go-to-market channels, but we also expect you to proactively prospect daily to engage with a broader market of schools, ensuring that we extend our support to as many students as possible.About Third Space LearningAt Third Space Learning, our mission is to bridge the attainment gap by providing every student access to exceptional quality tutoring that enhances their learning experience and success. Tutoring has proven to be one of the most effective methods to boost a student’s confidence and performance; however, access and cost have historically limited it to a privileged few. Our AI-driven tutoring solutions are revolutionizing access and affordability, enabling limitless high-quality education for all.We collaborate closely with schools to deliver curriculum-aligned, one-on-one spoken AI maths tutoring to those students who need it the most, reducing tutoring costs by up to 95% while improving accessibility for all students in need.As one of the early pioneers in the AI tutoring sector, we are committed to developing the most evidence-based AI tutoring solution that has the potential to transform students' lives. The challenge we aim to tackle is immense; there are approximately 11 million disadvantaged students in the US, 1.7 million in the UK, and countless others across global markets.Key Responsibilities:Own and manage your sales pipeline throughout the entire sales cycle.Surpass activity, prospecting, conversion, and revenue objectives.Expand the sales pipeline to attract new customers.Enhance key metrics such as pitch-to-rate, conversion rate, average sale value, and contract length.Maintain an ongoing feedback loop with the team, providing suggestions for product enhancements to bolster our market standing.Utilize essential tools meticulously, including the TSL platform, Salesforce (CRM), Reply (sales automation), Aircall, Google Sheets, Gmail, and Zoom.Develop and nurture relationships with key stakeholders in your territory.Establish yourself as an expert on Third Space Learning and the competitive landscape.Represent Third Space Learning professionally to our customer base.Participate in national events to drive lead generation and enhance brand visibility.As the company grows, contribute to training and onboarding new team members.

WSH Group is looking for a Chef De Partie to join the culinary team in London. This part-time role centers on preparing and cooking a range of dishes while maintaining high standards in both hygiene and presentation. Main responsibilities Prepare and cook a variety of meals to consistent quality standards Maintain strict hygiene practices throughout all kitchen tasks Present dishes with attention to detail Work closely with other chefs to support smooth kitchen operations What to expect This position offers the chance to develop culinary skills in a lively setting. Teamwork and collaboration are part of daily life, with a shared goal of delivering memorable dining experiences for guests.

AccorHotels is hiring a Chef de Partie to join the kitchen team in London. This role takes charge of a specific section in the kitchen, handling preparation, cooking, and presentation for that area. Main responsibilities Prepare and cook dishes assigned to your kitchen section Ensure every plate meets the restaurant’s quality and consistency standards Present dishes according to established guidelines Organize and oversee ingredient preparation for your section What sets this role apart This position gives room to apply creativity and technical skill in a professional kitchen. Guests rely on the Chef de Partie to deliver high-quality dishes with every service.

Pension Insurance Corporation (PIC) is dedicated to safeguarding retirement incomes through meticulous risk management and outstanding asset and liability management, complemented by exemplary customer service. Our mission is to ensure the timely payment of pensions to our current and future policyholders. We realize this mission by establishing strategic objectives across the company and nurturing a healthy culture rooted in our PIC Values: Resilient, Adaptable, and Loyal.Role OverviewWe are seeking a dynamic Pension Services Third Party Administration (TPA) Manager to join our Customer Operations team. This pivotal role requires strong collaboration with Risk, Legal, Transitions, Finance, and our external third-party administrators to secure their support and implement improvements to our systems, processes, and technology.You will leverage your expertise in Customer Operations to enhance our services and deliver favorable outcomes for our policyholders.Your contributions will drive business results related to capital, profitability, brand reputation, and stakeholder satisfaction, ensuring consistent positive experiences for our policyholders, shareholders, and Trustees.Our company values are integral to the performance of every role.Key Responsibilities of the Pension Services TPA Manager within Customer OperationsLead the Pension Services TPA Team, ensuring effective governance and oversight of Third Party Administration partners (TPAs), while supporting the Pension Services Technical Manager to maintain high standards of governance over Buy-In Scheme Trustee Administrators.Act as the line manager for direct reports, including setting objectives, managing performance, planning personal development, and overseeing productivity and quality outcomes.Oversee TPA partners' work pipeline to ensure adherence to KPIs and SLAs, maintaining high quality across complex pension processes, regulatory inquiries, DSARs, pension increases, overpayment controls, high-value payments, and trustee reporting, while identifying training needs and process enhancements.Collaborate closely with internal teams (Transitions, Actuarial, Payroll, and Implementations) to establish robust processes and scheme knowledge ahead of Buy-In administration transfers to TPA partners.Assist in forecasting and planning for new scheme administration transfers to TPA partners in partnership with the Pension Services Oversight Manager.Identify and orchestrate technical and scheme-specific training to ensure team readiness for Buy-In Under Admin/Buy-Out transitions to TPA partners.Coordinate general technical support, training, and complex query resolution for the Pension Services Oversight team and TPA partners.Provide ongoing technical support and resolve complex queries for our TPA partners, fostering strong collaborative relationships.

Join our dynamic kitchen team as a Chef De Partie at WSH Group, where culinary creativity and excellence are at the heart of what we do. You will be responsible for overseeing a specific section of the kitchen, ensuring the highest standards of food quality, presentation, and hygiene. Collaborate with our talented chefs to craft innovative dishes that delight our guests and elevate their dining experience.

About the Role Town is looking for a Chef de Partie to join the kitchen team in London. This role centers on managing a dedicated section in the kitchen, preparing dishes to the restaurant’s established standards. Collaboration with the Head Chef is a regular part of the job, offering a chance to contribute skills and ideas to the menu. What You’ll Do Prepare and cook dishes to specification, maintaining the restaurant’s quality standards. Oversee your assigned section, keeping it organized and clean, and managing stock rotation. Follow health and safety guidelines and uphold food hygiene requirements at all times.

J.S. Held is on the lookout for a dynamic Managing Director with extensive expertise in delay analysis who is dedicated to providing outstanding service and delivering superior results for our clients. This pivotal role encompasses the leadership of scheduling, inspection, support, and the successful execution of multiple projects within the insurance claim and construction consulting sectors.At J.S. Held, we emphasize continuous learning and development, aiming to attract and retain top-notch talent characterized by their analytical mindset, self-motivation, and exceptional organizational skills.Oversee and manage complex projects with a strong emphasis on schedule delay analysis.Conduct advanced delay claims analysis utilizing Primavera P6 and Microsoft Project, employing Critical Path Methodology (CPM).Assess and interpret construction contracts to identify terms and conditions relevant to claims.Evaluate construction claim costs associated with insurance events.Generate comprehensive and professional reports for clients and stakeholders.Deliver strategic project management oversight across various disciplines.Assist in business development initiatives and help foster a robust client base.

Join WSH Group as a Chef De Partie and showcase your culinary expertise in a dynamic kitchen environment. You will be responsible for preparing high-quality dishes, maintaining kitchen standards, and ensuring a seamless dining experience for our guests. This role offers an exciting opportunity for chefs looking to advance their skills and career in the culinary industry.

Join our dynamic culinary team as a Chef De Partie at AccorHotels in London. You will play a pivotal role in delivering exceptional dining experiences, overseeing a specific section of the kitchen, and ensuring that all dishes meet our high standards of quality.As a Chef De Partie, you will mentor junior kitchen staff, manage inventory, and work closely with the head chef to develop innovative menus. Bring your passion for food and creativity to our kitchen, where every meal is a masterpiece!

Chef De Partie - Wok SpecialistYour journey begins here: •We are seeking a dedicated and talented Wok Chef de Partie who thrives in a bustling, energetic kitchen environment. With a minimum of one year’s experience as a key player in a busy culinary team, you are ready to elevate your career in a prestigious, award-winning establishment. •Your passion for crafting high-quality dishes drives you to excel, and you are eager to be a part of our vibrant, supportive team at Busaba, where you will contribute to delivering exceptional dining experiences to our guests. About Us: •Busaba is renowned for our modern, casual restaurants that serve delectable Thai cuisine, inspired by the vibrant streets of Bangkok. We pride ourselves on our lively atmosphere, swift service, and our friendly, attentive staff who are committed to customer satisfaction. What We Offer: •An exciting and fast-paced work environment filled with positivity and energy. •Flexible working hours, including evenings, weekends, and bank holidays. •Complimentary meals during shifts. •Discounts on meals for staff outside of working hours. •Performance-based incentives to reward your hard work. •Participation in a contributory pension scheme. •Exclusive perks such as award dinners, team-building events, discounts for family and friends, and reduced-rate gym memberships along with shopping and cinema vouchers. •We are committed to fostering career advancement and ensuring every member of the Busaba family reaches their full potential. If our story resonates with you and you are excited about joining a cheerful and supportive team, we invite you to become a part of the Busaba Family.