Quality Management System (QMS) Manager

Job Title: Zoho ManagerJob OverviewJoin our dynamic team as a Zoho Manager and lead the comprehensive migration of our jewelry business operations into the Zoho ecosystem. This role encompasses managing inventory, customer databases, sales tracking, invoicing, and third-party integrations. Once the migration is complete, you will play a key role in maintaining and optimizing our systems for sustained growth and enhanced efficiency.Key Responsibilities Develop and implement strategies for migrating legacy systems into Zoho applications, including Zoho Inventory, CRM, Books, and Invoices. Facilitate smooth data transfers of customer information, inventory SKUs, order history, and billing processes. Configure user roles, permissions, and workflows within Zoho One. Integrate Zoho with third-party platforms for e-commerce, shipping, payment processing, and communication. Conduct training sessions for internal stakeholders on Zoho functionalities and best practices. Oversee ongoing system administration, perform upgrades, and resolve issues as they arise. Create and maintain reports and dashboards to track business performance. Qualifications At least 2 years of hands-on experience with Zoho, specifically working with Zoho CRM, Inventory, Books, Desk, and Creator. A proven history of managing full-cycle Zoho migration projects and post-launch system administration. Proficiency in Deluge scripting, client-side scripting (JavaScript), and developing custom workflows. Experience with API integrations and tools such as QuickBooks, Shopify, Google Workspace, and Slack. Familiarity with automation platforms like Zapier, Make (Integromat), or Pabbly. Meticulous attention to detail and strong organizational skills. Fluent in English, both written and spoken. Preference for candidates located in the Philippines or Europe to align with time zones.

Job Title: Zoho Specialist - Jewelry Business Migration & ManagementLocation: RemoteJob Summary:We are on the lookout for an exceptionally talented Zoho Specialist to oversee the migration of our jewelry business's fundamental operations—including inventory, customer management, sales tracking, invoicing, and integrations—to Zoho One. The chosen candidate will facilitate a smooth transition, enhance workflows, and effectively manage the Zoho ecosystem after the migration process.Key Responsibilities: System Migration: Transfer inventory, customer data, sales records, invoices, and integrations to Zoho with minimal disruption. Zoho CRM & Books Management: Configure and optimize Zoho CRM, Zoho Books, and various Zoho applications for improved sales and financial performance. Integration & Automation: Utilize Zoho Flow, Zapier, Make (Integromat), or Pabbly Connect to set up seamless third-party integrations. Process Optimization: Create custom Deluge scripts to automate tasks and enhance workflow efficiency. Security & User Management: Ensure data security, manage user roles and permissions, and establish best practices for system utilization. Training & Support: Provide team training on Zoho functionalities, troubleshoot system issues, and optimize overall performance. Ongoing System Maintenance: Regularly update Zoho applications, enhance system capabilities, and improve efficiency based on evolving business needs. Qualifications & Skills: Demonstrated expertise in Zoho One (including Zoho CRM, Zoho Books, Zoho Inventory, Zoho Analytics, Zoho Desk, and Zoho Creator). Experience in data migration for inventory, sales, and financial records from various platforms to Zoho. Strong knowledge of automation tools (Deluge scripting, Zapier, Make/Integromat, Pabbly Connect). Ability to integrate Zoho APIs with third-party applications (e-commerce, payment gateways, etc.). Background in business process automation and optimization for jewelry or retail industries. Excellent analytical skills for evaluating workflow efficiency and implementing improvements. Ability to train and support users in Zoho functionalities and troubleshooting. Detail-oriented and organized to ensure data accuracy during migration and system management.Preferred Qualifications: Experience working with jewelry businesses or e-commerce brands. Familiarity with accounting systems like QuickBooks.

Are you enthusiastic about creating intelligent, automated systems that optimize business operations? We are seeking a talented Zoho Expert who can harness the power of AI and the Zoho One suite to enhance workflows, increase productivity, and improve customer interactions. Key Responsibilities- **CRM Cleanup & Data Management**: Conduct thorough audits of existing Contacts, Accounts, and Deals in Zoho CRM. Standardize and deduplicate data to maintain accuracy. Implement AI-driven tools for ongoing data hygiene and enrichment.- **Workflow Automation**: Design and execute intelligent workflows within the Deals module. Automate the lead-to-deal conversion process to minimize manual tasks. Create automation for tasks to elevate team productivity.- **Reporting & Dashboards**: Develop real-time dashboards that track crucial company KPIs. Provide actionable insights regarding sales performance and pipeline health. Support leadership with data-informed decision-making.- **Customer Portals & Engagement**: Build branded portals tailored for borrowers and clients. Centralize documentation, communication, and deal status updates. Leverage AI to customize and enhance client interactions.- **AI & Integration**: Utilize Zoho’s AI tools (Zia, chatbots, AI workflows, etc.). Seamlessly integrate Zoho applications (CRM, Creator, Books, Cliq, etc.) into a cohesive platform. Develop scalable solutions aligned with industry best practices.

Role Overview ELEKS is hiring a Travel Manager in Lviv. This position manages travel operations for the company, focusing on smooth travel experiences for team members. What You Will Do Oversee day-to-day travel arrangements and logistics Manage travel budgets and track related expenses Develop and update travel policies to support company goals Work to improve travel processes and efficiency What We Look For Strong attention to detail Interest in travel coordination and process improvement Experience managing budgets and logistics is a plus This role is based in Lviv.

We seek a skilled and experienced Delivery Manager to join our dynamic team. In this role, you will oversee technical leaders, necessitating a solid understanding of technologies. You should be capable of engaging in meaningful technical discussions and assessing the skill sets of your engineering team proficiently. Your primary responsibility will be to work in unison with clients and technical leads to ensure that strategic technical decisions are made promptly, resulting in the successful delivery of products and solutions.Tech Stack: AWS, Azure, Snowflake; Angular/React, .Net/Java, Python.Strong plus: experience with AI-driven projects.

Ajax Systems is a leading technology company and the largest manufacturer of security systems in Europe. With over 4.5 million end users and 330,000 PRO users across more than 180 countries, Ajax products protect a wide range of residential and commercial properties. The company offers a lineup of 280 devices, covering intrusion protection, video surveillance, fire safety, comfort, and automation. Ajax Systems continues to expand both its global reach and team size. The R&D department at Ajax Systems includes System, Device, Automation, and QA divisions. These teams handle the full cycle of device development, from concept to production. The Automation Department specializes in hardware-software systems for testing devices during manufacturing, robotic assembly and packaging lines, and software for device firmware and production management. Their work helps streamline manufacturing, particularly for sensors, using Python 3 and Embedded C. Role overview The Manufacturing Performance Manager focuses on improving production processes and performance metrics. This position sits at the intersection of production, engineering, and analytics, requiring a balance of technical and collaborative skills. What you will do Analyze production problems and identify areas for improvement Work closely with cross-functional teams to implement solutions Manage multiple tasks and priorities in a manufacturing environment Use data to drive measurable improvements in production processes Location This role is based in Kyiv.

Why Join Us:At Swarmer, we are on the cutting edge of technology, developing innovative software that empowers drones to operate autonomously as part of coordinated teams without the need for pilots. Our solutions have been rigorously tested in over 100,000 combat missions in Ukraine, making it the most challenging environment for drone warfare. With a recent $15M Series A funding—marking the largest investment in Ukrainian defense technology since the start of the war—we are poised to expand our operations to support NATO-aligned nations.This isn't just theory; our technology is actively saving lives and upholding democratic values.Your Role:We are in search of a meticulous and highly organized Procurement Manager to lead our purchasing operations in Ukraine. This multifaceted role encompasses procurement and warehouse management, ensuring a seamless process from ordering to receiving, tracking, and distributing goods for internal departmental needs.If you thrive in an orderly environment and are passionate about enhancing operational efficiency, this position is perfect for you.Key Responsibilities:Manage and oversee procurement activities throughout Ukraine.Identify and source suppliers, negotiate terms, and obtain commercial offers.Create and track purchase orders to ensure fulfillment.Receive and process goods into the warehouse.Maintain accurate inventory records in ERP and internal systems.Monitor stock levels and ensure data accuracy.Distribute goods from the warehouse to internal teams.Keep warehouse records and track inventory movements.Participate in inventory audits.Collaborate with finance and other departments.Qualifications:Proven experience in procurement, inventory management, or logistics.Solid understanding of procurement and inventory processes.Proficiency in Excel, Google Sheets, ERP, or accounting software.Exceptional attention to detail and a strong sense of accountability.Excellent communication and interpersonal skills.

Founded in 2015, Shield AI is a pioneering deep-tech company dedicated to safeguarding both service members and civilians through advanced intelligent systems. Our innovative product lineup includes the V-BAT and X-BAT aircraft, along with the Hivemind Enterprise and Hivemind Vision product lines. With a global presence spanning the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI's cutting-edge technology plays a crucial role in supporting operations worldwide. To learn more, visit www.shield.ai. Connect with us on LinkedIn, X, Instagram, and YouTube. Job Overview:We are seeking a highly skilled Technical Program Manager to oversee our next-generation autonomous aircraft integration initiatives within the loitering munition/effects sector in Europe. In this pivotal role, you will be tasked with meticulously planning and managing schedules, budgets, development processes, and the timely delivery of strategic products to our clients. This position demands a dynamic individual who possesses a deep understanding of the aviation autonomy landscape, demonstrates empathy towards users, excels in complex software development program management, and is capable of making informed decisions regarding integrated hardware, software, and systems engineering efforts.

We are seeking a talented Treasury Manager to join our dynamic team. In this pivotal role, you will oversee the management of multi-currency cash flows, foster relationships with top-tier banks, and develop streamlined treasury processes that contribute to our financial stability and strategic expansion. Collaborating closely with our Accounting, Payments, and Product teams, you will ensure that all transactions—from payroll to wire transfers—are executed smoothly and securely.About Us: United Tech is a leading global IT product company dedicated to revolutionizing real-time social connections. With millions of users spanning North America, Europe, LATAM, and MENA, we design cutting-edge mobile and web applications for live-streaming and social networking. Our platforms facilitate large-scale connections that are rapid, interactive, and highly engaging. The market is anticipated to surpass $206 billion by 2030, and we are at the forefront of this evolution. Founded in Ukraine, we are on a journey of global expansion.

Hello!We are on the lookout for an Administrative Manager who will assist in cultivating a cohesive team culture by ensuring organized processes and a comfortable working environment. This role is ideal for someone eager to influence the daily experiences of the team and make the office a genuinely enjoyable place to work.Work format: Office (Contractova area)You will fit right in if you want to:Be part of a culture of openness and growth. We value initiative, out-of-the-box thinking, and a willingness to implement ideas that enhance business efficiency. Here, there are no limits—only opportunities.Feel the drive from organizing and managing processes. You will have the chance to implement your ideas from start to finish, improve internal processes, and influence the effectiveness of the administrative team.Work with an inspiring team. You will collaborate with like-minded individuals who inspire with their experiences, support during challenges, and motivate personal development. Together, we grow by sharing knowledge and best practices.What awaits you?Support for employees and the business - you will guide employees through onboarding and offboarding, respond to team inquiries, and provide stable administrative support to the business.Enhancing internal culture - you will participate in organizing internal initiatives: festive, charitable, and sports activities that directly impact engagement and team spirit.Planning and coordinating team activities - you will be responsible for planning and executing activities for business teams, including team-building events for groups of up to 15 people. You will lead activity projects for employees, coordinating processes and organizational details throughout.

We are seeking an experienced Recruiting Manager to lead our recruitment efforts and enhance our talent acquisition strategies at Miratech. As a key player in our team, you will be responsible for developing and implementing effective recruiting plans, managing the recruitment team, and ensuring we attract the best talent in the industry.

Brainstack is a Ukrainian multi-product IT company serving millions of users through mobile and web applications. The company’s portfolio includes products in Health & Wellness, Mental Health, Astrology, AI, Utilities, and Parental Control. Brainstack is also developing its own R&D center. Role overview The Wellness team seeks an Operations Manager to work remotely. This position centers on building effective collaboration across teams, streamlining business processes, and supporting the rapid scaling of wellness products. The Operations Manager will play a key part in shaping how operational models develop as the product suite grows. Key responsibilities Facilitate collaboration between Marketing, Product, and Tech teams by aligning priorities, supporting management practices, and removing obstacles. Digitize business operations by implementing a unified metrics system (including P&L and unit economics) and improving processes to speed up the journey from idea to launch. Standardize product launches and funnels to prepare operations for stable, scalable growth. Day-to-day tasks Inter-team collaboration: Establish and refine processes between Marketing, Product, Tech, and Support. Define ownership and resolve blockers. Operational rhythm: Lead regular management routines, such as weekly or bi-weekly syncs, planning sessions, and retrospectives. Track execution of decisions. Priority synchronization: Align team priorities, maintain a unified backlog, and remove low-impact initiatives. Metrics system: Build and manage a reporting system for business metrics (margins, CAC, ROAS, CR, Retention) using dashboards. Identifying inefficiencies: Spot process bottlenecks, analyze deviations, and recommend improvements. Requirements Minimum 3 years in operational management (such as COO, Head of Ops, GM, or Growth Lead roles). Proven experience scaling a business and building operational processes from scratch. Background in managing cross-functional teams and communicating across departments. Strong understanding of business metrics, especially P&L and unit economics. Excellent prioritization and resource management skills, with a track record of execution. Ability to bring structure to complex situations by designing clear, actionable processes.

Your Impactful Mission: As a Network Operations Manager, you will…Lead with a clear vision and operational excellence.Manage, mentor, and elevate two specialized teams: Network Operations & Network Automation.Establish strategic direction and a long-term roadmap for network operations that align with product priorities and business objectives.Promote a culture of trust and high performance, grounded in operational excellence, accountability, and continuous improvement.Ensure resilient, secure, and high-availability network operations.Oversee daily operations of globally distributed network environments that support mission-critical services.Manage queue health, prioritize tasks, and handle escalation pathways throughout the complete lifecycle of network incidents.Lead the response to major incidents, coordinating triage, decision-making, and cross-team collaboration in line with Playtech’s Critical Incident Management framework.Ensure infrastructure is always audit-ready, secure, patched, monitored, and properly documented.Design, innovate, and modernize the network architecture.Direct the design and implementation of robust, secure, and fault-tolerant global network solutions.Enforce network security standards including firewalls, segmentation, access control, and encryption.Implement and optimize monitoring & alerting frameworks to enhance visibility and minimize MTTR.Facilitate scaling through automation, IaC, and NetDevOps methodologies.Drive forward-thinking Network Automation, Infrastructure-as-Code, and API-driven operations.Develop consistent change management processes that leverage automation to reduce operational toil and risk.Collaborate with Platform, Security, and Infra Engineering teams to create standardized deployments, templates, and CI/CD-style network change pipelines.Influence and collaborate across the organization.Engage closely with senior leaders.Manage vendor relationships, operational budgets, and technology procurement strategies.Effectively communicate complex network issues to both technical and non-technical stakeholders.

KPMG is a leading global network of professional services firms delivering Audit, Tax, and Advisory solutions. With a presence in 143 countries and territories, our team consists of over 265,000 professionals dedicated to helping clients navigate their most complex challenges.At KPMG, we are driven by three core principles: delivering high-quality services, providing valuable insights into our clients' challenges, and maintaining the highest standards of integrity in our operations. Our commitment to these values ensures that we not only support our clients effectively but also empower our employees and communities to realize their full potential.In our Information Risk Management (IRM) practice, we assist clients in managing IT-related risks, balancing the benefits and threats of technology use, and assuring the robustness of their IT controls.Key ResponsibilitiesOversee and execute daily operations for IT audit and assurance engagements across a diverse client portfolio.Guide and mentor team members, ensuring high-quality project delivery and professional development.Foster long-term relationships with clients, ensuring their needs are met with excellence.

Clinical Project ManagerPosition Overview: As a Clinical Project Manager (PM) at Ergomed PLC, you will be the central figure for project management, overseeing the training of staff and the execution of clinical studies. Your primary objective will be to ensure that projects align with the Sponsor's goals, are completed on schedule, within budget, and adhere to the high-quality standards set forth by Ergomed and Good Clinical Practice (GCP).Key Responsibilities:Support the Business Development team in crafting study proposals tailored to the Client’s Request for Proposal and contribute to Bid Defence meetings.Act as the primary contact for the Sponsor.Assess and secure necessary resources for the project in collaboration with the Resource Manager, Office Director, and Functional Head.Ensure that all project team members (Monitors, Site Managers, CTAs, Lead Site Manager, Data Manager, etc.) receive appropriate training (e.g., GCP, SOP, protocol, study-specific procedures).Organize and lead project meetings, including initiation, investigator meetings, and regular team updates, involving all relevant parties.Contribute to the development of essential study documents (protocols, ICFs, CRFs, etc.).Draft and refine project plans that incorporate Key Performance Indicators (KPIs) to guarantee the timely and quality execution of the project.Facilitate the creation of a shared electronic folder for the study, ensuring access to key documents and reports.Maintain study quality and implement corrective actions when necessary.Assist with vendor selection and site contracting as per project requirements.

Join the esteemed Internal Controls team at Kyivstar, where you will play a pivotal role in ensuring comprehensive control frameworks and robust risk management strategies for our organization.Key Responsibilities:1. Conduct in-depth analysis of business processes to implement critical internal controls.2. Ensure the internal control system encompasses key financial reporting indicators, adherence to company policies, legal requirements, and compliance regulations.3. Evaluate the effectiveness of existing controls against risk coverage and initiate the implementation of additional controls where necessary.4. Collaborate with control owners to design and maintain an up-to-date internal control matrix.5. Develop a testing plan for internal controls following established methodologies.6. Execute testing of internal controls' effectiveness and utilize findings to enhance the internal control system.7. Analyze test results and collaborate on corrective action plans for any identified deficiencies.8. Assess the potential impact of identified inefficiencies on financial statement distortion.9. Facilitate the communication of findings and implement recommendations from external/internal audits conducted during the reporting year.10. Prepare and obtain approval for reports on internal control effectiveness from the Group Risk Management and Internal Control Department head.

The Operational Enablement Manager at Miratech focuses on improving how teams work together and deliver results. This role centers on refining internal processes and supporting teams as they pursue the company’s strategic goals. Role overview Collaboration with various departments forms the core of this position. The Operational Enablement Manager works to identify areas where productivity can be improved, then helps teams adopt more effective ways of working. Implementing proven practices and ensuring alignment with Miratech’s objectives are key parts of the job. What you will do Work closely with cross-functional teams to streamline processes Promote operational improvements that support company strategy Share insights to shape and strengthen the operational framework Location This position is based in Kyiv.

Are you passionate about retail and customer service? Join JYSK as a Store Manager in Mirgorod! In this role, you will lead a dynamic team to deliver exceptional shopping experiences, drive sales, and ensure store operations run smoothly.Your responsibilities will include:Leading and motivating the team to achieve store goals.Implementing sales strategies to maximize growth.Maintaining high standards of customer service.Overseeing inventory management and visual merchandising.Ensuring compliance with company policies and procedures.

SKELAR is a Ukrainian venture builder focused on creating international tech businesses. We collaborate with co-founders to assemble strong teams that excel in global markets.Currently, SKELAR manages a diverse portfolio of businesses across various niches, from EdTech to marketplaces. Our companies consistently rank among the top startups and product firms in Ukraine, achieving high ratings in the App Store and developing platforms used by millions worldwide. Our ventures have been featured in prominent media outlets such as TechCrunch and Wired.We take pride in our strong team of over 1000 specialists who possess exceptional expertise and ambitious goals. Our people are our most valuable asset, and we are committed to building businesses alongside the best talents in the market.We are currently seeking a CRM (Retention) Manager who will be responsible for developing user retention strategies, enhancing customer loyalty, and minimizing churn rates. This role is ideal for a professional eager to drive product development, identify opportunities for increasing user loyalty, and implement omnichannel retention strategies.Key Responsibilities:Building from the Ground Up: Take the initiative to create a Retention strategy and select tools without existing legacies.Critical Business Impact: This role will significantly influence LTV and Revenue within our product, with direct implications on profitability.Culture of Rapid Experimentation: Emphasizing minimal bureaucracy, focusing on hypothesis testing, and implementing changes swiftly.Scale and Potential: Work with a rapidly growing product in Tier-1 markets, with ample room for professional development.What We Value:2+ years of experience in CRM, Retention, or Email Marketing Management (preferably in product-based IT companies).Deep understanding of Email and Web Push channel operations (technical setups, limitations, best practices).Experience with modern ESP/CDP platforms (e.g., Customer.io, Braze, eSputnik, SendGrid, or custom solutions).Analytical mindset: ability to work with data, analyze funnels, and draw insights based on metrics (data-driven approach).Understanding of core product metrics (LTV, CAC, Churn, Retention) and how to influence them.