Quality Engineering Manager

Location: Chennai, IndiaCompany: Gen Digital Inc. About Gen Digital Gen Digital Inc. supports digital freedom for nearly 500 million users in over 150 countries. Through brands like Norton, Avast, LifeLock, and MoneyLion, Gen delivers solutions in cybersecurity, online privacy, identity protection, and financial wellness. The company values innovation, collaboration, and diverse perspectives, aiming to empower both customers and employees. Gen offers a flexible work environment, professional development opportunities, competitive pay, and well-being programs. Role Overview The AI-Driven Software Quality Assurance Engineer focuses on automation for frontend and mobile technologies. This position centers on building reliable, scalable quality systems using AI-first approaches. The engineer will design and manage automation frameworks for both web and mobile platforms, working closely with teams developing React/web, Android, and iOS applications. The goal is to improve release confidence, speed up regression testing, and maintain production-level reliability. What You Will Do Design, implement, and maintain automation frameworks for web and mobile platforms Collaborate with frontend, Android, and iOS developers to ensure high-quality releases Apply AI-driven methodologies to streamline and enhance quality assurance processes Support fast, reliable regression cycles and production-grade system reliability What We Look For Experience in automation for both web and mobile (React, Android, iOS) Strong sense of ownership and accountability Understanding of system internals Ability to perform whitebox testing Skill in troubleshooting issues using logs and debugging tools Why Join Gen Digital Flexible work arrangements Comprehensive support for professional growth Competitive compensation Well-being and wellness initiatives An inclusive, collaborative culture that values diverse backgrounds and ideas

About Us:YouTrip is the premier and rapidly expanding multi-currency payment platform in the Asia Pacific region. Since our inception in 2018, we have led the way with the launch of the region's first multi-currency digital wallet. Today, YouTrip stands as the top multi-currency digital wallet, trusted by millions, with an impressive annual payment processing total exceeding US$15 billion.Our offerings, YouTrip for consumers and YouBiz for businesses, empower both individuals and enterprises with inclusive, accessible, and cost-effective financial solutions. To date, we have successfully raised over US$110 million, including a recent Series B round led by the renowned global venture capital firm Lightspeed Venture Partners, highlighting robust investor confidence in our mission to revolutionize digital financial services across the Asia Pacific.As a recognized Global Innovator 2025 by the World Economic Forum and featured among CNBC’s World’s Top Fintech Companies for 2024 and 2025, as well as LinkedIn’s Top Startup for 2023 and 2024, YouTrip is committed to developing the next generation of digital finance services for our customers.Emphasizing an entrepreneurial culture that values diversity and inclusion, we invite motivated individuals to join our dynamic regional team and help us redefine the landscape of innovative fintech solutions.Role Overview: Quality Assurance EngineerWe are seeking a meticulous QA Engineer who is dedicated to providing high-quality software and exceptional user experiences. In this pivotal role, you will collaborate with cross-functional teams to plan, execute, and document manual test cases for our mobile and web applications. While experience in automation is not mandatory, a strong willingness to learn and work alongside our automation team is highly appreciated.Key Responsibilities:Create, document, and implement manual test cases for:iOS and Android Mobile ApplicationsWeb applicationsBackend Services / APIsAssess new features against acceptance criteria and user experience standardsEngage in sprint planning, grooming, and review sessions to evaluate testing scope and quality risksConduct functional, regression, accessibility, and release validation testingDocument and monitor defects; collaborate closely with engineering teams for effective resolutionsAssist in User Acceptance Testing (UAT) and partner/vendor integration testingPerform build verification and release readiness assessmentsDeliver clear test results, documentation, and constructive feedback to stakeholdersContribute to the enhancement of QA processes and documentation(Optional) Collaborate with the automation team to identify automation candidates and prepare relevant test scenarios

Join our dynamic team at Tekion as a Senior Quality Assurance Engineer. In this role, you will play a crucial part in ensuring the highest quality of our innovative software products. Collaborate with cross-functional teams to define, design, and implement testing strategies, automating processes to enhance efficiency.Your expertise will help us deliver exceptional user experiences and maintain our commitment to excellence.

About the Team rapyuta robotics is expanding its Tokyo Engineering group to support a growing client base. The team works closely with enterprise customers across Japan, building robotics solutions on the rapyuta.io cloud robotics platform and its ecosystem. The focus is on scalable, collaborative, and adaptable robotics technologies. Role Overview This Quality Assurance Engineer position is based in Chennai, Tamil Nadu, India. The role involves hands-on testing with both real and simulated robots, automating API tests, and performing systems-level testing in different environments. What You Will Do Review and analyze system specifications to define thorough test cases Create and maintain detailed test plans Execute test plans in both simulated environments and on physical robotics hardware Track defects and prepare bug and test reports Contribute to ongoing improvements in QA processes Implement automation testing for robotics systems Mentor junior team members Who Will Succeed Someone who enjoys working with advanced robotics technologies and is eager to contribute to a growing team will thrive in this role.

Join our innovative team at Dun & Bradstreet as a Senior Analyst - AI Quality Assurance. In this pivotal role, you will be responsible for ensuring the quality and reliability of our AI-driven products. Your analytical skills will contribute to the enhancement of our AI systems, ensuring they meet the highest standards of performance.

Join our team as a Quality Assurance Executive at Kumaransystemsprivatelimited in Chennai, where your expertise will help ensure the highest standards of quality in our products. We are looking for detail-oriented individuals who are passionate about delivering exceptional results. In this role, you will be responsible for testing software applications, identifying bugs, and collaborating with development teams to enhance product quality.

Join Forbes Advisor as a Lead Quality Assurance Engineer, where you will play a pivotal role in ensuring the highest quality of our products. You will lead a team of QA professionals, implementing best practices and technologies to enhance our testing processes. Your expertise will guide the team in designing test plans, executing tests, and ensuring the product meets our high standards before it reaches our customers.

Roles and ResponsibilitiesConduct thorough quality evaluations of customer interactions using both manual and AI-assisted workflows.Validate AI-generated quality assurance scores to ensure consistency with established quality standards.Perform targeted call and interaction scrubbing based on identified AI risk signals.Ensure compliance with SOPs, regulatory requirements, and customer experience benchmarks.Utilize AI-driven insights to prioritize interactions that require quality assurance intervention.Direct QA efforts towards high-risk interactions rather than random sampling.Escalate significant quality issues and behavioral risks as needed.Analyze QA datasets to pinpoint critical failing parameters, agent behavior patterns, and gaps in customer experience.Work with structured datasets, utilizing Google Sheets or MS Excel, to derive actionable insights.Assist in creating and maintaining dashboards within the Quality Management System (QMS).Provide constructive feedback on feature enhancements related to AI models and functions in the QMS.Leverage QMS dashboards to monitor contact center quality health, track agent performance trends, and evaluate experience metrics (including customer sentiment and interaction outcomes).Take proactive measures based on insights, including scrubbing, escalation, and coaching recommendations.Participate in QA calibration sessions to maintain scoring consistency across evaluations.Recommend enhancements to scorecards, parameters, and evaluation frameworks.Contribute to the evolution of QA processes towards AI-first quality assurance models.

Join Our Team at ValGenesisWe are on the lookout for an innovative and talented AI/ML Engineer to become a vital part of our forward-thinking team. In this role, you will have the opportunity to develop cutting-edge applications that support our global clientele in the life sciences sector.If you are passionate about technology and eager to contribute to impactful solutions, we would love to explore this opportunity with you.

Join our dynamic team at Platform Science as a Senior Automation Quality Engineer, where you'll play a pivotal role in ensuring the quality and reliability of our cutting-edge technology solutions. You will leverage your expertise in automation testing to develop and execute test plans, identify defects, and collaborate with cross-functional teams to deliver outstanding software products.

Join QIMA as a Quality Inspector and play a crucial role in ensuring product quality and compliance. As part of our inspection team, you will conduct thorough evaluations and assessments of products and processes to uphold our high standards. This is an excellent opportunity for individuals who are detail-oriented and committed to quality.

Join our dynamic team at Squircle IT Consulting Services as a Python Testing Engineer. We are seeking a skilled professional to enhance our software testing processes. You will be responsible for developing and executing automated test scripts, ensuring the quality and performance of our applications.This is an exciting opportunity for individuals who are passionate about technology and want to contribute to innovative projects. You will work closely with developers and project managers to identify testing requirements and improve overall software quality.

Join us as a Principal Quality Engineer and spearhead quality transformation initiatives across our cloud-native platforms and enterprise solutions. In this pivotal senior technical leadership role, you will be entrusted with crafting automation strategies, enhancing release quality, and fostering engineering excellence across our globally distributed teams.This position demands not only robust hands-on technical expertise but also the ability to strategically influence cross-functional teams in Engineering, DevOps, and Product.Key ResponsibilitiesQuality Strategy & GovernanceDevelop and execute a comprehensive quality strategy at the enterprise level.Establish release quality gates and monitor measurable KPIs.Enhance DORA metrics, reduce defect escape rates, and increase automation coverage.Champion shift-left testing and implement best practices in quality engineering.Test Architecture & AutomationCreate scalable automation frameworks encompassing UI, API, integration, and performance testing.Seamlessly integrate automated testing into CI/CD pipelines.Lead testing efforts for API, microservices, and cloud validation.Optimize automation stability and execution efficiency.Cloud & Platform ValidationValidate deployments across AWS, Azure, and GCP platforms.Lead performance, resiliency, and reliability testing initiatives.Drive testing strategies for containerized and Kubernetes-based applications.Collaborate with SRE teams to validate SLOs and SLAs.Technical LeadershipMentor senior QA engineers and Software Development Engineers in Test (SDETs).Influence architectural decisions with a focus on quality.Conduct quality reviews for major releases and migration projects.Engage with global engineering teams for collaborative excellence.Required Qualifications12-15+ years of experience in Quality Engineering or Test Architecture.Proficient programming skills in Java or Python.Proven expertise in:Selenium, Playwright, or Cypress frameworks.REST API testing frameworks.CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps.Performance testing tools like JMeter or k6.Docker and Kubernetes technologies.Experience with cloud platforms including AWS, Azure, or GCP.Solid understanding of Agile and DevOps methodologies.Preferred QualificationsExperience in validating large-scale cloud migration initiatives....

At PDI Technologies, we are at the forefront of innovation, delivering state-of-the-art technology solutions that empower some of the world's leading convenience retail and petroleum brands. Our mission is to drive growth and enhance operational efficiency through cutting-edge applications. By “Connecting Convenience” worldwide, we enhance productivity, facilitate informed decision-making, and foster stronger customer engagement through loyalty programs, shopper insights, and unparalleled real-time market intelligence via mobile applications like GasBuddy. Our global team is dedicated to excellence, collaboration, and creating a meaningful impact. Join us to be part of an organization that values diversity, integrity, and continuous growth. Role Overview:We are looking for an accomplished Generative AI Engineer with a strong background in Quality Engineering. This role involves designing, developing, and validating intelligent AI-driven platform capabilities. You will focus on integrating advanced Generative AI solutions, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and vector-based systems into scalable platform services. Your work will enable automation, provide contextual insights, and facilitate enhanced decision-making. The ideal candidate will possess deep AI engineering expertise coupled with robust QA automation skills to ensure the reliability, accuracy, and safety of AI-powered features. Key responsibilities include developing evaluation frameworks, implementing automated testing strategies, and integrating continuous testing within CI/CD pipelines while collaborating across teams to deliver high-performance, innovative, and trustworthy AI solutions.

Training & Quality ManagerPosition Overview:The Training & Quality Manager at DATAMARK, Inc. plays a pivotal role in ensuring that our training and quality standards align with project specifications and client expectations. This position is responsible for the design, implementation, and management of training programs while supervising quality assurance processes across our back office operations. By promoting a culture of continuous improvement and operational excellence, the Training & Quality Manager contributes significantly to the success of our organization.As a leader, you will collaborate with various cross-functional teams to ensure training initiatives are in line with organizational objectives and that quality metrics are consistently achieved.Key Responsibilities:Design and implement comprehensive training programs tailored to project specifications and client requirements.Manage the quality assurance process to ensure compliance with industry standards and customer satisfaction.Drive continuous improvement initiatives using methodologies such as Six Sigma to enhance service delivery and operational excellence.Conduct regular evaluations and audits of training effectiveness and quality control processes.Work closely with department heads to identify training needs and facilitate workshops and training sessions.Establish proactive communication with clients to assess and address their training and quality assurance needs.Lead and mentor the training and quality team, fostering a positive and productive work environment.

As a Senior Supplier Quality & Development Engineer (SQDE) at Rotork, you will play a pivotal role in managing the approval and development of assigned suppliers according to Rotork's global standards. This position offers local support for exports to international Rotork sites.You will collaborate with the Category Manager to support global category strategies and drive procurement projects. Your responsibilities will include evaluating potential suppliers, facilitating onboarding, and overseeing development and sample approval activities to ensure that all purchased products align with the requirements of Rotork sites and contribute to our sustainability goals.Key Responsibilities:Conduct comprehensive evaluations of Health & Safety, Environmental, Social, and Governance (ESG) factors, technical process capabilities, and management systems of new suppliers during the selection phase.Plan and execute supplier audits to verify the effectiveness of quality management systems, ensuring they consistently deliver conforming materials. Develop and implement strategies for continuous improvement to address identified gaps.Collaborate closely with suppliers, engineering teams, and operations to facilitate new part development while ensuring the prompt resolution of technical challenges and quality issues. Assist suppliers in completing tooling and process “Design For Manufacture” (DFM) and Rotork’s “Sample Approval” (PPAP) process. Implement statistical quality programs and yield reporting as needed.Utilize supplier scorecards and data analytics to foster ongoing enhancements in supplier process capabilities, thereby supporting Rotork’s objectives in Health & Safety, sustainability, cost efficiency, quality, and timely delivery.Contribute significantly to the success of the Category team in meeting cost targets, quality benchmarks, and optimizing the supplier base.Lead supplier quality initiatives for designated commodities, establish and monitor technical and quality metrics, and ensure continuous improvement goals are achieved.Provide regular updates to management regarding supplier quality performance, including metrics such as incoming rejection rates, process yields, maintenance of quality systems, and findings from on-site audits.Drive structured problem-solving initiatives aimed at achieving sustainable corrective actions and preventing future occurrences.

About ValGenesis ValGenesis is a premier provider of digital validation platforms tailored for life sciences companies. Our innovative suite of products empowers 30 of the top 50 global pharmaceutical and biotech organizations to achieve unparalleled digital transformation, ensuring total compliance and excellence across their manufacturing processes and product lifecycle. Discover the benefits of working with ValGenesis, the industry standard for paperless validation in Life Sciences: valgenesis.com/aboutAbout the Role:We are seeking a talented Senior Test Engineer to join our dynamic development team at ValGenesis. As a crucial member of our development scrum teams, you will collaborate closely with developers, Business Analysts, and Product Owners to ensure that all digital products undergo rigorous testing and validation before delivering to our clients.

Join All Care Therapies as a Customer Service Quality Analyst in the US Healthcare Medical Billing sector. In this vital role, you will assess and enhance the quality of our customer service interactions, ensuring compliance with industry standards and delivering exceptional patient experiences. Your insights will help drive continuous improvement initiatives within our team.

Company Overview At Zuora, we are pioneering the future of business through our innovative approach to the Subscription Economy. We empower businesses to establish sustainable relationships with customers through subscription models, prioritizing both user satisfaction and environmental responsibility. Our multi-product suite is reshaping industries by enabling companies to monetize new business models, cultivate subscriber relationships, and enhance digital experiences. About the Team & Role The AI Core team within Product and Engineering is at the forefront of developing next-generation intelligent capabilities at Zuora. Our mission is to create robust, scalable, AI-ready systems that facilitate agentic workflows and extend our platform’s capabilities. We collaborate closely with Product, Engineering, and Data Science teams to design and implement production-grade AI systems, encompassing backend services, APIs, and sophisticated model-driven solutions. As part of our long-term strategy, we are transitioning to a modular, microservices-based architecture that is prepared to support the evolution of AI-driven revenue operations. This position is based in our Chennai office and requires regular on-site attendance for optimal collaboration. The Opportunity Design and develop flexible, high-performance backend services and user-friendly applications to enable extensive product customization and scalability. Create comprehensive product capabilities across frontend and backend systems, emphasizing engineering excellence and product integrity. Work collaboratively with Data Science, Product, UX, and Platform teams to implement AI/ML functionalities within product workflows and ensure reliable scaling of intelligent systems. Facilitate the transition from experimentation to production by constructing the necessary APIs, services, pipelines, and tools to deploy, monitor, and enhance data science solutions in real-world applications. Utilize AI-driven engineering tools to boost development speed, code quality, and team efficiency. Write clean, maintainable code while adhering to best practices in software engineering and a commitment to continuous improvement. Develop products that are intuitive, elegant, and focused on solving real challenges for modern enterprises.