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Quality Control Associate at Mercedes-Benz of Richmond | Richmond, VA

On-site Full-time

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Experience Level

Experience

Qualifications

- High school diploma or equivalent required; technical or automotive training preferred.- Previous automotive service experience is highly desirable.- Strong attention to detail with the ability to identify issues and inconsistencies.- Basic understanding of automotive systems and repairs.- Excellent organizational and time management skills.- Valid driver’s license with a clean driving record.- Ability to work in a fast-paced environment and meet deadlines.- Strong communication skills and a team-oriented mindset.

About the job

Join the esteemed Mercedes-Benz of Richmond, a proud member of the Murgado Automotive Group, where we are committed to delivering luxury vehicles alongside an exceptional customer experience. We take pride in upholding excellence in every facet of our business, and we seek a meticulous and detail-driven Quality Control Associate to uphold the highest quality standards within our service department.

Job Overview:
The Quality Control Associate is essential in preserving the reputation of Mercedes-Benz by ensuring all service work is inspected, tested, and verified to meet the brand's stringent standards. This pivotal role directly contributes to customer satisfaction, vehicle safety, and performance for every vehicle serviced at our dealership. If you possess a keen eye for detail and a passion for quality, we would love to welcome you to our team!

Key Responsibilities:
- Inspect vehicles post-service or repair to ensure adherence to manufacturer standards.
- Conduct road tests to assess vehicle performance following repairs.
- Ensure vehicles are clean and meticulously prepared for customer delivery.
- Collaborate closely with service technicians and advisors to resolve any issues discovered during inspections.
- Verify the completeness and accuracy of all paperwork, including repair orders.
- Maintain a clean and organized work area in compliance with safety standards.
- Assist in enhancing service department quality by identifying trends and proposing improvements.
- Communicate professionally and clearly with service staff and management to facilitate smooth operations.

Qualifications:
- High school diploma or equivalent required; technical or automotive training is preferred.
- Prior automotive service experience is highly advantageous.
- Exceptional attention to detail with the ability to discern issues and inconsistencies.
- Basic understanding of automotive systems and repairs.
- Strong organizational and time management abilities.
- Valid driver’s license with a spotless driving record.
- Capability to thrive in a fast-paced environment and adhere to deadlines.
- Strong communication skills and a collaborative mindset.

What We Offer:
- Competitive compensation commensurate with experience.
- Comprehensive benefits package including health, dental, and vision insurance.
- 401K retirement plan with company matching.
- Paid time off and holiday benefits.
- Continuous training and professional development opportunities.
- Employee discounts on vehicles, services, and parts.
- A supportive and positive workplace environment with career advancement opportunities.

Why Join Mercedes-Benz of Richmond?
At Mercedes-Benz of Richmond, we value our employees and strive to create an environment where they can thrive and grow. Join us and become a part of a team that is dedicated to excellence in the luxury automotive industry.

About Mercedes-Benz of Richmond

Mercedes-Benz of Richmond is part of the Murgado Automotive Group, dedicated to providing top-tier luxury vehicles and unparalleled customer experiences. We are passionate about excellence in every aspect of our operations.

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