Quality Control Analyst

Employee Applicant Privacy NoticeAbout Us:Join us in shaping a more promising financial future.At SoFi, we are transforming the way individuals perceive and engage with personal finance. We are a pioneering financial services provider and national bank, leveraging cutting-edge, mobile-first technology to assist millions of members in achieving their financial aspirations. As the industry undergoes a significant evolution, we stand at the forefront, proud to make a positive impact on people's lives, guided by our core values. Be a part of our mission to invest in yourself, your career, and the financial landscape.Role OverviewThe Mortgage Quality Control Analyst plays a vital role in conducting comprehensive evaluations of mortgage loan files to ensure adherence to federal and state regulations, agency/investor standards, and internal policies. This position identifies defects, documents findings, and provides actionable insights to enhance loan quality and mitigate organizational risk. The QA Analyst works collaboratively with Underwriting, Operations, and Compliance teams to address issues and promote ongoing quality improvements.Key ResponsibilitiesLoan File AuditingPerform detailed pre-funding, post-closing, or targeted audits of mortgage loan files.Verify the accuracy of loan data, documentation, disclosures, and calculations.Ensure compliance with federal and state regulations (TRID, RESPA, TILA, ATR/QM, HMDA) and agency/investor standards (Fannie Mae, Freddie Mac, FHA, VA, USDA).Document findings clearly and consistently, including supporting evidence and guideline references.Quality & Compliance ReviewIdentify defects, inconsistencies, and risk factors that may affect loan salability or regulatory compliance.Escalate complex or significant issues to management for further review.

The Quality Control Manager (QCM) plays a vital role in upholding quality standards across all construction projects. This pivotal position requires a blend of technical expertise, leadership, and coordination to ensure that quality policies are adhered to consistently. The QCM will collaborate closely with project managers, superintendents, and subcontractors, developing and implementing quality management policies, procedures, and initiatives that lead to compliance and excellence in project delivery.Key Responsibilities:Create and enforce project-specific Quality Management Plans (QMPs).Collaborate effectively with project teams and subcontractors to achieve quality objectives.Perform site visits, inspections, and constructability reviews to verify adherence to codes, standards, and specifications.Oversee the Three Phase Inspection process, encompassing preparatory, initial, and follow-up phases.Facilitate and document preparatory and weekly quality control meetings with both internal and external stakeholders.Review and approve shop drawings, submittals, and contract documents to ensure they align with project requirements.Provide training and mentorship to project teams to recognize and address quality-related risks.Maintain detailed records of quality control activities and non-conformance logs (NCRs), ensuring prompt resolutions.Serve as the primary Quality Control representative, managing all QC functions to prevent delays and uphold schedules.Join our team and spearhead quality initiatives to deliver outstanding construction projects!

Join Artech Information Systems LLC as an IVR Quality Analyst, where you will play a pivotal role in ensuring the quality and performance of our Interactive Voice Response (IVR) systems. You will be responsible for analyzing call flows, conducting performance testing, and identifying areas for improvement to enhance customer experience.

Role Overview CPi Security is seeking a Quality Assurance Analyst based in Charlotte, North Carolina. This position focuses on supporting the quality of call center operations. Daily work centers on monitoring and evaluating calls across several departments. Using departmental score sheets within the VPI Voiceprint and CIC application, the analyst reviews call quality and flags significant issues for supervisors. This work helps drive improvements in call center performance and service quality. Main Responsibilities Monitor and score calls across the call center floor, including sales, retention, troubleshooting, and account creation calls. Identify recurring issues and document them, providing feedback to the supervisory team. Work with supervisors and trainers to suggest training needs and topics. Communicate with supervisors and managers about quality concerns as they arise. Produce quality statistics reports using VPI, broken down by department and representative. Support the Quality Assurance Supervisor with quality assurance, training, and coaching projects.

Join Control Risks as an Embedded Intelligence Analyst, where you will play a pivotal role in supporting a major global client. This dynamic opportunity allows you to provide timely and actionable intelligence that shapes global security strategies and operations. As part of your responsibilities, you will identify and analyze emerging threats, produce impactful intelligence products including threat assessments and strategic briefings, and deliver prompt analyses of ongoing security incidents. By employing OSINT methodologies and leveraging diverse information sources, you will maintain real-time situational awareness, conduct comprehensive regional analyses, and present concise briefings on significant global developments, empowering our clients to make informed decisions.Continuously monitor global emerging threats and trends that may affect the client’s security planning and operational stability.Generate intelligence products such as threat assessments, red flag reports, and strategic briefings to bolster the client’s global operations.Quickly detect and assess “breaking” security situations as they arise.Establish analysis priorities for selected locations pertinent to the client’s global interests.Deliver succinct briefings on key global developments, security trends, and related content.Identify and cultivate resources for threat information, including internet databases, public records, media, law enforcement, and government sources.Utilize OSINT research methodologies for real-time situational awareness and analysis.Prepare reports or briefings on strategic or specific security matters as directed by the client.Develop and sustain industry-related relationships to enhance the collection, evaluation, and dissemination of security information.

Exceptional Service. Unmatched Experience. Seamless Closings.At Griffin Funding, we believe that the Mortgage Loan Partner's primary mission is to provide an unparalleled five-star experience for borrowers from the moment their loan is locked until the closing.Our borrowers experience transparency, confidence, and forward momentum.They don't encounter guidelines, conditions, or internal processes; instead, they experience clarity and support.As a Mortgage Loan Partner, you play a pivotal role in shaping their reality — making the process feel effortless and smooth.Role OverviewWhen executed effectively, this role ensures that borrowers find the process entirely manageable.They remain unaware of the challenges you anticipate and address proactively.You are the calming force guiding them through the complexities, enabling them to enjoy the journey.You navigate the road, while they relax in the passenger seat.ResponsibilitiesOnce a loan is locked, the experience transitions to your stewardship.You become the main point of contact for the borrower, serving as their advocate and guide.Your objective is to ensure a smooth, predictable, and professional experience, even amidst complexities.You filter out internal noise, translating essential information and shielding them from unnecessary complications.This role is not just reactive support; it's about designing a proactive borrower experience.Why This Position Stands OutYou take the initiative to identify potential issues before they arise during underwriting or closing.Your proactive approach allows you to solve problems efficiently, ensuring the borrower’s experience is positive throughout.

Join M/I Homes, a reputable and established leader in the homebuilding industry for over 50 years, known for crafting high-quality homes with exceptional design. Founded in 1976 by Irving and Melvin Schottenstein, our commitment to customer satisfaction has allowed us to realize the dreams of more than 175,000 homeowners. With operations in 17 markets across the nation, including Charlotte, we pride ourselves on our legacy of quality and excellence.As we continue to expand in North Carolina, we are actively seeking a Mortgage Loan Officer Assistant to join our partner builder financing subsidiary, M/I Financial, located in the heart of Charlotte. The ideal candidate will possess comprehensive knowledge of loan origination processes for various mortgage types, including conventional, FHA, and VA loans. Proficiency in Encompass is essential for this role.This position offers:A stable work environment focused on new home purchase sales—NO refinances.Convenient office location just off I-77 on the near south side of Charlotte.Competitive salary with monthly incentives based on performance metrics.Standard Monday through Friday work schedule.Generous paid time off benefits.All loan operations—origination, processing, underwriting—are handled locally.Collaboration opportunities with a top 15 national builder.Employee discounts on new home purchases.Comprehensive benefits including 401K, profit sharing, plus full medical, vision, and dental insurance.This role is strictly on-site; remote work is not an option.Key Responsibilities:Support loan officers in completing applications for Conventional, FHA, and VA loans, preparing submissions for automated approval, and managing the processing workflow.This role presents a growth opportunity for candidates aspiring to advance to loan officer positions.The company provides paid educational resources for NMLS and State of North Carolina licensing, which is a requirement for this position shortly after the hire date.Qualifications:Collaborate effectively with loan officers, builder sales teams, and new home buyers to facilitate successful transaction processes.Strong verbal and written communication skills are required to engage with a diverse clientele both within and outside the organization.Ability to gather, interpret, analyze, and apply information in relation to underwriting guidelines and requirements.Comfortable reaching out to clients via phone or email to discuss loans, request necessary documentation, and provide assistance as needed.

Join our dynamic team as a Systems Quality Assurance Analyst, where you will play a pivotal role in ensuring the quality and reliability of our software systems. You will be responsible for designing and executing test plans, identifying defects, and collaborating with development teams to enhance overall system performance.

Join Red Ventures as a Mortgage Lending Operations Manager, where your expertise will drive the efficiency and effectiveness of our mortgage operations. You will lead a dynamic team, ensuring adherence to best practices while optimizing processes to enhance customer satisfaction and operational performance. Your leadership will foster a culture of continuous improvement and innovation, empowering your team to excel in a fast-paced environment.

Take Charge of the Process. Get Rewarded for Your Impact.At Griffin Funding, we value our Mortgage Processors as key players who drive multi-million dollar transactions to completion. Unlike other firms that see processors merely as support staff, here you are recognized as a crucial operator with the opportunity to earn accordingly.Your Earnings PotentialOur processors successfully fund 15-20 Non-QM loans monthly, resulting in bonuses ranging from $3,750 to $5,000 on top of their base salary. Top performers regularly achieve monthly earnings exceeding $10,000. Your bonus structure is performance-driven, factoring in pull-through rates, borrower satisfaction, and five-star feedback. Precision in execution is rewarding.Why This Role Stands OutYou're more than just a document collector. You pre-underwrite each file prior to submission, identifying guideline discrepancies, income miscalculations, and property concerns before they reach underwriting. You think ahead on every loan, ensuring a smooth process.You tackle complexities that many processors never encounter. This includes bank statement income, P&L programs, DSCR investor loans, multiple property scenarios, and self-employed borrowers with fluctuating compensation. This is not your standard Fannie Mae processing. You're developing in-depth expertise.Your insights are valued. When a loan officer presents a challenging deal, you're the expert who assesses its viability. You understand the guidelines and anticipate underwriting flags. You are a strategic partner in the lending process.Desired QualificationsRelevant Experience. We seek candidates with a minimum of 2 years of experience processing residential loans specifically in NON-QM Loans, including DSCR and Bank Statement loans, within the last two years. Familiarity with an LOS system, rapid credit report analysis, and understanding of program guidelines versus investor overlays are essential.You excel at pre-underwriting. You proactively catch DTI errors before they escalate into conditions. You identify income calculation discrepancies in applications and can predict appraisal outcomes even before they are ordered. You review files with the analytical mindset of an underwriter.You accurately assess complex income scenarios. If a borrower is self-employed, you're adept at analyzing 1040s, Schedules C, K-1s, and applying depreciation add-backs. For variable compensation, you know how to average it responsibly and document its stability. Bank statements? You apply the correct percentage and structure for evaluations.

Join the dynamic team at Bisnow as a Commercial Mortgage Broker. In this role, you will leverage your expertise in commercial financing to assist clients in securing the best mortgage solutions available. You'll be responsible for analyzing financial data, advising clients on loan options, and facilitating the loan application process from start to finish.

This role offers a hybrid work schedule, with a requirement to be present at our headquarters in South Charlotte, NC from Tuesday to Thursday, and the flexibility to work remotely on Mondays and Fridays.As a Mortgage Loan Originator on our dynamic Sales team, you will serve as the initial point of contact for clients, guiding them through their homebuying journey with expertise and care. You will engage with potential and existing clients via phone and email, offering clear insights into our loan products, prequalification processes, and the subsequent steps—all while fostering strong, trust-based relationships. In collaboration with our Operations and Processing teams, you will manage a substantial pipeline, proactively reach out to generate new business opportunities, and oversee the client experience from the initial conversation through to closing. Join a team that values coachability, teamwork, and a shared commitment to client-first service, because we believe that achieving success the right way is paramount. If you thrive on meaningful interactions, are driven by impact, and are eager to elevate our clients' experiences every day, this is the place for you.

As an Entry Level Quality Analyst, you will play a vital role in ensuring the quality and performance of software applications. Your responsibilities will include comprehensive testing and meticulous documentation. Once software developers finish programming, you will conduct thorough testing using various tools to assess software functionality against user requirements. Your findings will help assure that the software meets those requirements seamlessly. After identifying any necessary changes and improvements, you will collaborate with developers to implement these adjustments and perform retesting to confirm their effectiveness.In addition to testing, you will document the entire quality assurance process, detailing the software evaluation, testing methods employed, and any enhancements made. Given your close interaction with the software, you will also be responsible for creating training materials and guiding users on how to effectively utilize the software.

We invite candidates residing in the Charlotte area to apply for this exciting opportunity, featuring a hybrid work schedule of three days in the office (Tuesday to Thursday) and two days of remote work. Please note that we are currently unable to provide relocation assistance. POSITION OVERVIEW LendingTree is seeking a dynamic Account Executive to join our Sales team. This role is pivotal in driving sales by offering our comprehensive suite of customer acquisition products to lenders. As a true sales hunter, you will engage in extensive prospecting, employ consultative selling techniques, and demonstrate exceptional closing abilities. We are looking for top-tier talent who can prove their success, ideally candidates who have consistently ranked in the top 5% at their previous roles. Offering a highly competitive compensation package, we welcome applications from outstanding performers. KEY RESPONSIBILITIES Identify and prospect decision-makers in assigned financial sectors. Efficiently manage a variety of tasks within the sales pipeline, including prospecting, follow-ups, sales activities, and onboarding new partnerships across multiple financial sectors. Conduct strategic business meetings with lender leadership to establish new partnerships. Develop expertise in your assigned vertical, gaining an in-depth understanding of financial products, LendingTree offerings, the sales process, onboarding, tech integration, and contract negotiations. Collaborate effectively with internal partners to achieve established goals. Respond to inbound inquiries from lenders with prompt and professional communication. Exhibit strong presentation skills to internal and external leadership. Utilize a CRM system to track sales activities and progress. QUALIFICATIONS Bachelor's Degree in Business, Marketing, or a related field. Proven experience as a Sales Account Executive in B2B sales. Demonstrated success in sales within the financial or marketing sectors. Comfortable working under a Salary Base + Commission compensation model. Knowledgeable about various financial products. Results-oriented with a strong ability to follow up and follow through. Exceptional time management skills; able to operate independently with minimal supervision. Quick learner, self-starter, and highly motivated with a focus on closing business deals. Ability to adapt and foster trust within professional relationships.

Join our dynamic team at Prosidian Consulting as an IT Quality Assurance Analyst / UAT Tester specializing in the Medicaid Management Information System. In this pivotal role, you will ensure the quality and performance of our systems through rigorous testing and evaluation. Collaborate with cross-functional teams to deliver high-quality software solutions that meet our clients' needs.Your expertise will contribute to the overall success of our projects, making a significant impact on the quality of healthcare services provided through our systems.

Join Our Team: Mortgage Loan Officer at Ternus Lending, LLCAre you eager to elevate your career in the burgeoning field of real estate investment lending? Ternus Lending, LLC is actively seeking driven and energetic Mortgage Loan Officers to spearhead success in lending for 1-4 family residential investment properties. This role transcends typical job responsibilities — it presents an opportunity to educate, motivate, and empower property investors while fostering significant relationships within a rapidly expanding market.Your Responsibilities:Serve as the trusted advisor for residential property investors by educating them, originating innovative loan products, and assisting them in reaching their financial aspirations.Stay at the forefront by mastering our lender product offerings, guidelines, and systems to efficiently navigate loans through Due Diligence, Underwriting, and Closing processes.Promote our offerings by distributing engaging marketing materials and conducting thorough customer qualification analyses.Maximize your effectiveness by skillfully managing company-provided leads and Salesforce contact databases, ensuring prompt follow-up and quality lead management.Achieve exceptional results by consistently surpassing weekly, monthly, and annual origination production targets.Why Choose Ternus Lending? At Ternus, we are more than just another lender; we are a collective of seasoned investors who have developed a lending platform by investors, for investors. We understand the journey, challenges, and victories of the real estate industry. Joining our team means entering a world of limitless growth potential and offering distinctive loan products that stand out among traditional options.How to Apply: Ready to make a difference? Submit your resume and complete the assessment linked below. Don’t hesitate—opportunities like this are fleeting!Assessment Link: https://TeamArchitects.asmt.io/X7HNRKK7T/AccountExecutiveJob-Assessment

Join our dynamic team as an Automation Analyst in Charlotte, NC. This full-time, permanent position offers an exciting opportunity to leverage your skills in Service-Oriented Architecture (SOA) automation and testing. You will be responsible for coordinating with teams, developing test strategies, and executing test plans to ensure high-quality software delivery. If you possess strong analytical abilities and a passion for problem-solving, we invite you to apply!

Join our dynamic team as a UAT Test Analyst where you will play a crucial role in ensuring the quality and functionality of our applications. As a UAT Test Analyst, you will collaborate with stakeholders to develop and execute test plans, identify defects, and ensure that user acceptance criteria are met. Your keen attention to detail and analytical skills will be vital in validating software solutions and driving continuous improvement.

Join our dynamic team at Sage Home Loans as a highly motivated and detail-oriented Senior Technical Project Manager for Mortgage Operations. In this pivotal role, you will oversee and deliver technical projects that span all aspects of mortgage operations, including processing, underwriting, closing, funding, and servicing.Your expertise will bridge the gap between business needs and technology solutions, ensuring our systems and workflows are optimized for efficiency and designed with scalability and client satisfaction in mind. As a vital liaison for cross-functional teams, you will provide clarity and direction on complex initiatives.This position offers high visibility, providing you with the opportunity to engage with senior leadership while influencing the technology that drives our mortgage operations. To thrive in this role, you must possess an ownership mindset, prioritize client needs, and maintain a sense of urgency to deliver results without compromising compliance or integrity.This role follows a hybrid work schedule, requiring you to be onsite at our South Charlotte, NC headquarters from Tuesday to Thursday, with the flexibility to work remotely on Mondays and Fridays.