About the job
At Range Group, we harness the expertise of professional travel advisors, representing over $4.5 billion in annual travel sales. Our unified vision posits that travel advisors are invaluable assets to any journey. With cutting-edge technology and round-the-clock support, they become irreplaceable partners in creating memorable experiences. Our commitment extends beyond business; the Range Foundation allocates 10% of our profits to social impact initiatives, fostering exploration, enhancing educational access, and supporting our global community during times of need.
THE ROLE
TripArc, our technology platform, empowers travel agencies and advisor networks throughout North America. With a complexity that drives innovation, our quality assurance processes are vital to our product integrity. This is a dynamic leadership role within a transformative organization, offering substantial scope and visibility.
As the QA Manager, you will oversee daily QA operations across multiple product pods, guiding a distributed team to maintain high release quality amid continuous platform evolution. Your approach will be hands-on, collaborating closely with Development, DevOps, Product, and Delivery teams.
The ideal candidate will possess extensive QA leadership experience, technical acumen, and the maturity to thrive in a multifaceted organization, including the ability to mentor teams on AI-assisted quality workflows and effective testing methodologies when AI generates the products being evaluated.
WHAT WE DO
Our development teams integrate AI coding tools such as Claude and GitHub Copilot into their workflows. Familiarity with Claude is essential. We expect our QA Manager to advocate for AI-enhanced quality practices by understanding the implications these tools have on velocity and risk, designing quality gates accordingly, and guiding the team in sustainable AI-native testing strategies. Candidates who have developed or refined QA practices for AI-integrated engineering teams will be given priority.
WHAT YOU'LL DO
- Release Management & Reporting
– Own QA readiness from end to end across all active pods, including scope validation, effort estimation, risk identification, environment readiness, and sign-off.
– Monitor testing progress, defect trends, and quality risks; translate signals into actionable insights.

