companyKroo logo

Quality Assurance Analyst in Financial Crime

KrooLondon, England, United Kingdom
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Your Skills and ExperienceWhile not mandatory, the following qualifications and experiences are highly desirable:Thorough understanding of financial crime processes. Experience in supporting the execution and integrity of Assurance Frameworks. Capability to conduct regular and ad-hoc quality checks. Strong analytical skills to perform root cause analyses. Excellent communication skills for providing clear feedback and summaries.

About the job

Join Kroo: Pioneering a New Era in Banking

Kroo is on a mission to reshape banking by becoming the first institution that is both trusted and cherished by our customers. We empower individuals to take charge of their financial futures while making a meaningful impact on the environment. Integrity, transparency, and honesty are at the core of our values. We think big, dream even bigger, and pursue our ambitions with unwavering determination. Our bold approach encourages innovation and constant learning as we embark on this transformative journey together.

Our diverse team comprises experienced professionals from various fields, including technology, banking, customer experience, marketing, and legal, all united by a shared passion for our mission. Through collaboration, we are building the world’s leading social bank, focused on understanding customer needs and behaviors. This insight fuels our development of innovative products that create enduring positive change in people’s lives.

As part of our commitment, our FinCrime Operations Quality Assurance team works closely with the Training department, forming a dynamic unit dedicated to ensuring excellence in every aspect of our work.

Your Contributions Will Include:

  • Understanding the processes and procedures of the financial crime team.
  • Developing QA scorecards aligned with the QA Framework for financial crime processes.
  • Performing regular and ad-hoc Quality Checks (QC) on the work of financial crime analysts and the FinCrime Operations processes.
  • Conducting root cause analysis to identify issues and areas for enhancement.
  • Writing comprehensive QA summaries and providing constructive feedback to financial crime and Team Leaders for ongoing performance management.
  • Facilitating the training requirements of the FinCrime Operations teams through regular coaching and quality training sessions to elevate individual and team performance.
  • Creating QA Management Information (MI) and delivering feedback to stakeholders regularly.
  • Presenting QA findings to senior stakeholders during regular QA meetings.
  • Assisting the team in refining internal processes by implementing best practices.

We are excited to expand our team at Kroo and invite you to join us on this incredible journey!

About Kroo

Kroo is dedicated to revolutionizing the banking experience by prioritizing trust and customer satisfaction. Our mission is to empower individuals to manage their financial futures while contributing positively to the planet. With a culture rooted in integrity and innovation, we are committed to building a diverse and talented team that collaborates to create impactful banking solutions.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.