About the job
Key Responsibilities:
- Conduct comprehensive analysis and develop strategic solutions for all operations-related project requirements, focusing primarily on Import & Export Bills (IEB). This entails enhancing business processes, optimizing systems, and implementing new system architectures.
- Plan, organize, and execute testing activities within operations, serving as the primary liaison with the Head Office and IT Department.
- Collaborate effectively with Business As Usual (BAU) staff to gain insights into daily operations and system workflows.
- Investigate and resolve system errors that arise during daily operations in partnership with BAU personnel.
- Demonstrate proficiency in global and local clearing systems, including SWIFT and MEPS+.
- Act as a backup for IEB BAU functions, which include:
- Ensuring compliance in processing Trade Finance transactions according to operational guidelines.
- Conducting thorough document checks, securing transaction approvals, entering trade transactions into the system, and processing relevant accounting entries.
- Executing remittance transactions (e.g., MEPS008, MEPS009).
- Responding to customer inquiries about products and services in a professional manner.
- Maintaining organized records of trade finance transactions and managing the filing of transaction documents.
- Drafting SWIFT messages for relevant Trade Finance products and services.
- Consulting with superiors on exceptions in Trade Finance transactions or other responsibilities.
- Compiling daily, monthly, MAS, and ad hoc reports concerning Trade Finance transactions.
- Assisting in the revision of the Import & Export Bills Operations Manual.
- Diligently following up on outstanding or pending transactions.
- Retrieving incoming SWIFT messages, logging them in the SWIFT Incoming Register, and distributing them to the appropriate parties.
- Acknowledging receipt of incoming IEB SWIFT messages and managing daily transaction distributions.
- Processing customer internet banking transactions.
- Performing loan processing and administration tasks for fixed deposits, corporate loans (syndication/bilateral loan, loan booking, etc.), personal loans, and ensuring the safekeeping of original documents and collaterals.
- Facilitating daily treasury settlement and clearing transactions.

