About the job
We are seeking an experienced Project Manager for our Systems & Operations team at cym-living, based in Chicago, Illinois. In this senior, hands-on role, you will lead critical systems and operational projects from initial discovery through to successful build, rollout, and adoption. Your primary focus will be on designing and constructing efficient workflows while actively engaging with operational systems, ensuring the implementation of actionable solutions rather than merely managing project timelines.
As a key player, you will collaborate extensively with both field and corporate teams to thoroughly understand existing processes, identify operational gaps, and develop scalable workflows that enhance execution across various teams. While your initiatives will often involve AppFolio, your role will encompass broader process and systems work, serving as a vital internal escalation point for any system and workflow-related issues.
You will also engage directly with our vendors, including AppFolio, to troubleshoot and implement effective solutions that support our field operations. We are looking for a proactive individual who can operate independently, navigate through ambiguity, and bring structure to evolving processes, all while driving projects forward in a complex operational landscape.

