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Project Manager, Platforms

8x8, Inc.San Jose
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Minimum Qualifications:B. S. in Computer Science, Statistics, or a related technical field. Alternatively, a minimum of 4 years of relevant experience. At least 2 years of relevant work experience, including 1 year in the SaaS industry or equivalent. Proven software project management experience. Preferred Qualifications:Experience leading cross-functional project teams with strong project management and communication skills. Proficiency in Jira, Bugzilla, or the ability to learn quickly based on experience. Strong skills in Excel and Project Management tools, or the capacity to learn quickly. Domain expertise in areas such as capacity planning, compute/storage infrastructure technologies, and SaaS support/operations. Certification as a Scrum Master and/or PMP.

About the job

As a Project Manager at 8x8, you will spearhead intricate, multi-disciplinary projects that are pivotal to our growth trajectory. Your role involves collaborating with internal stakeholders to define project requirements and guiding initiatives through each phase of the project lifecycle. You will manage timelines, identify potential risks, and communicate objectives effectively to all project stakeholders. Your leadership will be essential in coordinating efforts and ensuring adherence to project deadlines.

Your contributions will be vital in deploying new features and services in ways that best serve 8x8's users. This includes orchestrating the necessary engineering and computing infrastructure resources to be available when required. You will be expected to lead projects to successful conclusions, analyze capacity utilization metrics, and grasp technical issues impacting 8x8 services and users.

  • Support capacity planning, budget allocation, and resource management across 8x8 product teams and service infrastructure.
  • Collaborate with engineers to estimate requirements and acquire resources for launching new features and enhancing existing ones; provide insight on the technical and financial trade-offs related to deployment strategies.
  • Coordinate with 8x8 Technology Infrastructure and Datacenter Deployment teams to fulfill the product-wide capacity plan.
  • Drive cross-functional projects aimed at improving resource utilization and efficiency, becoming the go-to expert for all matters related to 8x8 product and infrastructure resource management.

About 8x8, Inc.

About 8x8, Inc.8x8, Inc. (Nasdaq: EGHT) has been recognized by Forbes as the 10th best performing stock and featured on the list of 20 Fast Growing Tech Stars. Moreover, it ranks 23rd among the top small companies based on growth and financial performance. 8x8 provides businesses with essential VoIP communication capabilities, offering voice, video, mobile, and unified communications solutions tailored for small to medium businesses and distributed enterprises. Our services seamlessly integrate advanced phone capabilities, contact center solutions, web conferencing, and robust online productivity tools, all with flexible service plans that are both affordable and user-friendly.

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