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Project Manager, Learning and Development

On-site Full-time

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Experience Level

Manager

Qualifications

Bachelor’s degree or equivalent experience.5-7 years of project management experience, including scope and budget monitoring, scheduling, resource management, and client communications. Proven track record managing learning and development projects across various formats (web-based, video, and instructor-led). Ability to thrive in a fast-paced environment with strict deadlines and frequent changes. Strong problem-solving skills. Exceptional organizational abilities with success managing multiple projects concurrently. Meticulous attention to detail. Outstanding written and verbal communication skills. Demonstrated client relationship management capabilities. Strong work ethic and a positive, proactive attitude. History of taking initiative and resolving problems effectively. Familiarity with project management and collaboration tools such as MS Project and MS Teams.

About the job

Join our dynamic team as a Project Manager in Learning and Development! In this pivotal role, you will spearhead the development of innovative educational content for our automotive clients, including videos, eLearning modules, and instructor-led training sessions. The ideal candidate will possess extensive experience in project planning, execution, and oversight, ensuring timely completion within budget while maintaining clear communication with senior management, team members, and clients to meet organizational and customer expectations.

Key Responsibilities:

Project Management

  • Simultaneously manage multiple projects while consistently delivering high-quality solutions.
  • Understand and align with the business objectives associated with each project.
  • Provide proactive solutions to clients and leadership.
  • Create comprehensive proposals, statements of work, budgets, and timelines.
  • Own all aspects of project development and delivery, ensuring quality, timing, budget adherence, and client satisfaction.
  • Develop and communicate detailed project plans to meet timelines.
  • Collaborate with team members to resolve resource constraints or conflicts.
  • Escalate issues while providing solutions and guiding challenges to resolution.
  • Oversee project financials, including spending and forecasting.
  • Maintain regular communications (both written and verbal) with senior management and clients regarding project progress.
  • Identify and communicate opportunities for process improvement.
  • Lead discussions with clients and internal stakeholders related to projects.

Project Team Management

  • Build rapport with assigned project teams and key stakeholders.
  • Align internal schedules and processes to fulfill client’s vision.
  • Consistently communicate project status to the MSX Production Lead.
  • Interface with geographically dispersed team members and suppliers.
  • Take responsibility for content development projects, providing clear direction to instructional designers and production personnel.
  • Ensure accountability for product quality and final delivery to clients.
  • Manage Assistant Project Manager.

Client Management

  • Establish strong relationships with key client stakeholders.
  • Conduct project kick-off meetings, leading conversations on scope and details.
  • Set and maintain clear expectations with clients.
  • Manage all client communications, including weekly status updates and presentations.
  • Attend onsite meetings at client locations when feasible.
  • Support business development initiatives as necessary.
  • Gather feedback and data to enhance project outcomes.

About MSX International

For over three decades, MSX International has been a trusted partner to top vehicle manufacturers, their retailers, and mobility organizations worldwide. Our commitment lies in helping clients transform their businesses and manage operations effectively in areas such as Sales Performance, Repair Optimization and Compliance, Parts and Accessories Sales Performance, and Consumer Engagement. Leveraging our global teams, industry expertise, and advanced technology, we deliver tailored, sustainable, and innovative solutions and services that optimize operations and engage customers.

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