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Project Manager for Service Transformation

On-site Contract

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Experience Level

Manager

Qualifications

The ideal candidate will possess strong project management skills with a proven track record in IT services transformation. You should have experience with ServiceNow and a deep understanding of service delivery frameworks. Excellent communication and leadership skills are essential, along with the ability to work collaboratively with diverse teams. A background in IT consulting is highly desirable.

About the job

Join our dynamic team at Blackapple Solutions Ltd as a Project Manager! We are currently seeking a dedicated professional for a contract position based in London, UK. Your role will primarily focus on leading the Service Transformation Program, where you will work on enhancing GIS behavior towards a service-oriented model, ensuring the execution of the services framework and planning processes across GIS. You will play a pivotal role in migrating the IT Services Catalog from SharePoint to ServiceNow, making our service model more transparent. Additionally, you will be responsible for developing and implementing a comprehensive marketing and training plan to engage users with the IT Services Catalog and its supporting processes.

As part of the Tool Optimization Project, you will also oversee the deployment of the ServiceNow Service Catalog module to align with our service orientation framework while ensuring compatibility with other ServiceNow modules. This is an exciting opportunity to make a significant impact in a fast-paced environment!

About Blackapple Solutions Ltd

Founded in 2004, Blackapple Solutions Ltd (BSL) is committed to delivering top-notch technology consulting and services worldwide. Our expertise spans Information Technology, Enterprise Resource Planning (ERP), and Engineering consulting, with a vision to become a globally recognized leader in Systems Integration.

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