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Programme Manager - Network

RelayLondon - Hybrid
Hybrid Full-time

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Experience Level

Manager

Qualifications

Key Responsibilities:- Coordinate the delivery of the forecasting system- Transform squad roadmap into structured programs- Track commitments and manage dependencies- Communicate effectively with stakeholdersQualifications:- Proven experience in programme management or a related field- Strong analytical and problem-solving skills- Excellent communication and interpersonal abilities- Ability to work collaboratively within a diverse team

About the job

Relay is revolutionizing the logistics landscape in the digital age. With the support of Europe’s largest logistics Series A funding round ($35M) from esteemed deep-tech investors such as Plural, whose expertise spans fusion energy and space exploration, Relay is achieving unprecedented growth, outpacing 99.98% of venture-backed startups. We are focused on building the most talented team in the logistics sector.

Our Mission is to eliminate friction in commerce. The high cost of delivery currently acts as a hidden tax on e-commerce, limiting both the products available online and the participation of various vendors. We envision a future where goods flow freely among more individuals, creating a seamless and accessible online shopping experience for all.

About Our Team
• We are a team of ~110 individuals, with over half dedicated to engineering, product, and data.
• Our team boasts 45+ advanced degrees in fields such as computer science, mathematics, and operations research.
• We meticulously capture, analyze, and predict thousands of data points for every parcel we manage.
• Our culture thrives on first-principles thinking, fostering tight feedback loops and continuous experimentation.

The Opportunity

The Network squad at Relay is responsible for developing the forecasting engine that underpins all operational decisions within the company. Demand forecasting informs shift scheduling in sortation, while expansion models identify opportunities for network growth. Our parcel intelligence is essential for optimizing route planning and vehicle loading. When our squad enhances a model, its effects resonate across multiple teams, including Finance, ultimately impacting Relay's cost per parcel.

We are expanding the squad from four to ten members, including Data Scientists, Analysts, and a Software Engineer, all contributing to a system that encompasses demand forecasting, expansion modeling, parcel dimensions, sortation predictions, and demand management. This system interacts with Sortation, Middle Mile, Last Mile, Routing, and Commercial operations, as well as Finance, who utilize operational forecasts to create long-term financial projections. It also benefits from the insights of four embedded analysts within other teams across the company.

As the Programme Manager for the Network squad, your role will be to coordinate the delivery of this comprehensive system. You will transform the squad's roadmap into a structured program, monitoring commitments, managing inter-squad dependencies, removing obstacles, and keeping all stakeholders updated. The specifics of the program will evolve as you familiarize yourself with the squad and its collaborating teams.

About Relay

Relay is at the forefront of transforming logistics for the online marketplace. Armed with significant funding and a visionary team, we aim to redefine how goods are transported, making e-commerce more efficient and accessible for everyone. Join us in our mission to free commerce from friction!

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