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Program Operations Manager

WellthLA Office
On-site Full-time $125K/yr - $150K/yr

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Experience Level

Manager

Qualifications

Candidates should possess a strong background in program management, with a proven track record of optimizing outcomes in a health-related field. Experience in data analysis, project management, and collaboration with cross-functional teams is essential. A keen interest in behavioral health and technology-driven solutions is also highly desirable.

About the job

Join Wellth, a leader in digital health innovation.

Based in Los Angeles, Wellth is a rapidly expanding digital health company dedicated to empowering individuals with chronic conditions to adopt healthier lifestyles every day.

By leveraging behavioral economics, habit formation science, and cutting-edge technology, we drive significant, sustainable behavioral changes in high-need populations across the United States, particularly those covered by Medicare and Medicaid. Our evidence-based initiatives have successfully decreased hospitalizations by over 40% across various major health systems and insurers, and we are on an ambitious path to become the leading provider of enhanced health outcomes for hard-to-reach individuals.

At Wellth, our users engage with our platform daily—akin to the engagement seen on TikTok—leading to profound data generation and impactful results. Our mission-driven approach is not just about numbers; it’s about saving lives by stabilizing chronic disease patients and reducing the risk of hospitalizations and adverse health outcomes.

Role Overview

We are seeking a dynamic Program Operations Manager to spearhead the optimization of performance and outcomes across a selection of our most critical programs. In this role, you will convert program objectives and analytical insights into premium, accurately configured member interactions and interventions, continuously assessing, refining, and scaling successful strategies.

This position is integral to the Product organization and necessitates close collaboration with teams in Client Success, Product Management, Engineering, Design, and Health Informatics/Data Analytics. Your mission will be to transform our strategic program plans into real, quantifiable member experiences, ensuring operational excellence, safety, and repeatability.

Your Responsibilities

Program Performance & Outcomes Optimization (Your Metrics)

  • Lead the outcomes optimization for approximately 4-5 key programs, with success evaluated against predefined performance targets.

  • Track lifecycle performance and essential metrics including:

    • Medication adherence / PDC

    • Care gap closure rates

    • Healthcare utilization rates

About Wellth

Wellth stands at the forefront of digital health innovation, dedicated to transforming the lives of individuals with chronic conditions through daily engagement and evidence-based health strategies.

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