Program Manager: Risk and Collection

Founded in 2007, Airbnb has transformed the way people travel by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform enables unique stays and experiences that foster authentic community connections.Join Our Community:At Airbnb, we strive to create a world where anyone can belong anywhere. We are seeking a dedicated and technically adept Senior Technical Program Manager (TPM) to enhance our Payments and Insurance Engineering team as we expand our capabilities and meet strategic business goals.This role will involve collaborating with our Payments and Insurance engineering, operations, and product teams to innovate and execute new capabilities that align with Airbnb’s mission. The ideal candidate will possess a solid technical background and will adeptly lead multiple strategic initiatives that provide value and uphold key commitments within the payments and insurance domains.Your Impact:You will be instrumental in navigating complexity and delivering predictable, impactful results. You will manage intricate projects that span various products, services, functions, and teams, requiring a balance between maintaining a holistic view and addressing granular details. Success in this position hinges on a strong sense of ownership, critical thinking, and strategic relationship management with cross-functional stakeholders.A Typical Day:Oversee the planning, execution, and delivery of extensive cross-functional initiatives focused on key business objectives.Balance overarching, outcome-oriented strategies with meticulous attention to critical details, exercising sound judgment in prioritization for successful execution.Shape and steer the technical trajectory of projects, ensuring stakeholder requirements are met while adhering to high-quality standards.

About PayJoyPayJoy is a mission-driven credit provider committed to empowering underserved customers in emerging markets to achieve financial stability and success. Our innovative secured credit technology opens doors for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card solutions, customers enjoy enhanced quality of life. Additionally, our credit offerings enable customers to capitalize on opportunities as micro-entrepreneurs and provide a safety net during challenging times. With our state-of-the-art machine learning, data science, and anti-fraud AI capabilities, we have successfully served over 18 million customers by 2025, achieving sustainable profitability and growth.Role OverviewPayJoy is expanding its smartphone financing initiatives on a global scale. We are in search of a Senior Technical Program Manager to spearhead the launch and scaling of our Phone Finance business in India. This pivotal role connects Product, Engineering, Risk, and the India country team.You will be responsible for overseeing the delivery governance of India Phone Finance, including roadmap development, managing dependencies, execution cadence, launch readiness, and post-launch iterations, collaborating closely with both India and global Product leads. You will serve as the vital link between global product teams and the Indian market, ensuring local requirements are accurately defined, prioritized, developed, tested, and successfully implemented.

Netradyne leverages cutting-edge Computer Vision and Edge Computing technologies to transform the transportation landscape. As a pioneering force in fleet safety solutions, we have experienced a remarkable growth rate of over 4x year-on-year, establishing our product as a disruptive innovation in the industry. To sustain our rapid expansion, we are seeking proactive, competitive, and visionary team members who are committed to excellence.We are in search of a seasoned Senior Technical Program Manager to spearhead our strategic and technical initiatives within our AI/ML product portfolio. This role is critical in driving product development, ensuring customer success, and executing internal programs in a dynamic, innovation-centric environment. You will act as the vital link between business objectives and technical execution, ensuring alignment, scalability, and significant impact.

Join Stripe as a Technical Program Manager specializing in Risk Management. In this role, you will leverage your expertise to oversee complex projects that enhance our risk assessment strategies and improve overall operational efficiency. You will collaborate with cross-functional teams to identify potential risks, develop mitigation strategies, and implement solutions that align with our company’s vision.

About Glean:Established in 2019, Glean is an avant-garde AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information among their teams. By integrating seamlessly with popular tools like Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees can access the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology simplifies knowledge discovery, making it quicker and more efficient for teams to utilize their collective intelligence.Glean was founded by Arvind Jain, who recognized the challenges employees face when searching for and comprehending information at work. Witnessing how fragmented knowledge and numerous SaaS tools hindered productivity, he envisioned an improved solution—an AI-powered enterprise search platform that facilitates intuitive access to necessary information. Since its inception, Glean has transformed into the premier Work AI platform, merging enterprise-grade search capabilities with an AI assistant and robust application and agent-building functionalities to redefine workplace dynamics.About the Role:Glean is seeking a Senior Technical Program Manager to spearhead large-scale, cross-functional initiatives that will influence the trajectory of our products and infrastructure. This role presents numerous opportunities to engage in high-impact programs across engineering, product, design, and business teams, ensuring alignment, execution, and delivery of critical priorities. You will be instrumental in defining program objectives, structuring execution plans, and empowering teams to deliver results with agility and excellence. Initiatives you may lead include scaling infrastructure to accommodate substantial data volumes, coordinating multi-team feature launches, driving compliance and security efforts, and establishing frameworks to enhance execution efficiency across the organization.

Role Overview Smartsheet is hiring a Senior Technical Program Manager for its Bangalore office. This hybrid position focuses on guiding cross-functional teams to deliver complex technical programs. The role brings together engineering, product, and business groups to keep projects aligned with Smartsheet’s strategic direction. What You Will Do Lead and coordinate teams across multiple disciplines to deliver technical programs from planning through execution. Work closely with engineering, product, and business stakeholders to maintain alignment with company goals. Improve processes to support efficient, high-quality project delivery. Monitor timelines and remove obstacles to keep programs on track. Location This is a hybrid role based in Bangalore, INDIA.

Join Rubrik, Inc. as a Technical Program Manager specializing in Product Design and Technical Documentation. In this role, you will lead cross-functional teams to streamline the development process, ensuring the delivery of high-quality products. You will be responsible for overseeing the documentation lifecycle, driving best practices, and collaborating closely with designers and engineers to enhance product usability.

Abnormal Security is looking for an Associate Technical Program Manager to help drive the execution of AI-enhanced SaaS products. This hybrid role is based in Bangalore and is suited for early-career professionals interested in shaping the company's Research & Development Operating System. Role overview This position focuses on establishing predictable and standardized R&D processes, which are essential for Abnormal Security's growth. As the company develops new AI-powered products and features, Technical Program Managers play a key role in ensuring these projects are executed smoothly and efficiently. What you will do Work closely with Product and Engineering teams to design and implement systems that support efficient project execution Help create processes that make project progress visible and reliable Support the rollout of new products and features by providing structure and coordination Who succeeds here Thrives in an entrepreneurial environment and adapts to changing priorities Comfortable with ambiguity and able to navigate through it confidently Brings a growth mindset and learns quickly

Netradyne utilizes advanced Computer Vision and Edge Computing technologies to transform the transportation sector. As a pioneering force in fleet safety solutions, we have experienced remarkable growth, exceeding 4x year over year, and our innovations are gaining recognition as groundbreaking advancements in the industry. Our team is expanding, and we are in search of visionary, competitive, and dedicated individuals to drive our continued success.

Netradyne is at the forefront of transforming the transportation landscape through innovative Computer Vision and Edge Computing technologies. As a leading provider of fleet safety solutions, our remarkable growth trajectory—over four times year-on-year—highlights our position as a disruptive force in the industry. We are expanding our talented team and are in search of dedicated, ambitious, and competitive individuals to help us shape the future of transportation.Technical Program Manager – Embedded SystemsNetradyne is looking for a seasoned Technical Program Manager (TPM) to spearhead cross-functional teams in the development and delivery of state-of-the-art embedded and IoT products. In this pivotal role, you will collaborate with hardware, firmware, and software engineering teams to oversee the entire product lifecycle—from initial prototyping to mass production.Your expertise will be crucial in ensuring effective execution by managing dependencies, mitigating risks, and delivering top-tier products on time.

Join us at Pure Storage, where we are revolutionizing the data storage industry with cutting-edge technology. If you are ready to lead with innovative strategies and grow alongside the brightest minds in the field, we want to hear from you!This is your opportunity to engage in impactful work—transforming the tech landscape and making a difference in the world. If you’re eager to embrace limitless opportunities and make your mark, come on board!THE ROLEAre you driven by a passion for enhancing product reliability at scale? As the Technical Program Manager for our Fleet Reliability Engineering team, you will spearhead projects and releases that uphold the highest reliability standards across our global fleet of customer FlashBlade systems. Your mission will be to oversee and enhance the systems and processes that monitor and address fleet reliability challenges through reactive, proactive, and predictive measures. You will coordinate responses to critical issues and monitor systems designed to detect, mitigate, and prevent failures across all deployed systems worldwide.This highly collaborative role will see you working alongside cross-functional teams—including hardware, software, support, and sales—while directly interacting with customers to resolve complex issues affecting their environments. You will play a crucial role in shaping the future reliability of Pure Storage’s products.The Fleet Reliability team is looking for a Technical Program Manager to lead various complex engineering projects from inception to completion. This includes managing project schedules, maintenance releases, major customer escalations, and the supporting processes. You will identify risks and communicate them clearly to project stakeholders and executive management.WHAT YOU'LL DOManage critical customer escalations from Pure Support, collaborating with hardware, software, support, and customer-facing teams to triage customer issues, assign ownership, and set resolution expectations.Provide leadership updates to ensure that managers and executives are informed of critical customer escalations without the need for their direct involvement.Lead initiatives aimed at improving Fleet Reliability across Engineering, motivating teams to resolve critical bugs, enhance test automation, and develop new features and processes.Oversee maintenance releases and processes that deliver essential fixes to the field, maintaining our high-quality standards.Manage software projects aimed at improving our response times, issue tracking, and metrics to enhance customer Fleet Reliability.Develop schedules, identify dependencies and bottlenecks, ensuring project milestones are met efficiently.

About Hevo Data:Join leading data-driven enterprises like Postman, Zepto, ThoughtSpot, Whatfix, Shopify, and DoorDash that depend on Hevo Data's fully managed Automated Pipelines to seamlessly integrate their data from diverse sources such as Databases, Marketing Applications, Cloud Storage, SDKs, and Streaming Services.Hevo Data operates from San Francisco and Bangalore, serving over 2000 customers across more than 40 countries in various sectors including e-commerce, fintech, and healthcare. Our growth is propelled by renowned investors such as Sequoia Capital, Chiratae, and Qualgro, with a total funding of $43 million, and we are poised for significant expansion!Our Purpose:In today's digital landscape, businesses seek to harness advanced technologies like AI, Machine Learning, and Predictive Analytics for informed decision-making. However, accessing reliable data remains a challenge, as it is often fragmented across multiple platforms. At Hevo, we aim to automate data collection processes, facilitating quicker business decisions and fostering exponential growth.Our flagship product, the Hevo Pipeline, is a no-code platform that empowers companies to unify their data sources and gain comprehensive insights. With over 150 integrations available, we help businesses worldwide become more data-driven without the barrier of technical expertise.Experience our product firsthand and see why Hevo is rated among the best in the Data Pipeline sector: Hevo Data Reviews 2025: Details, Pricing, & Features | G2

Role Overview Rubrik is looking for a GSI Services Program Manager in Bangalore to guide key initiatives with Global Systems Integrator partners. This role centers on coordinating efforts across teams to deliver strong service and maintain productive relationships with strategic clients. What You Will Do Lead programs that strengthen partnerships with Global Systems Integrators Coordinate cross-functional teams to meet project goals and client needs Ensure business objectives align with client expectations Location This position is based in Bangalore.

Location: Bangalore About Black Duck Software, Inc. Black Duck Software, Inc. helps organizations build secure, high-quality software by reducing risk and supporting productivity. As a leader in application security, Black Duck delivers SAST, SCA, and DAST solutions that help teams quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a mix of advanced tools, expert services, and deep industry knowledge, Black Duck supports security and quality throughout DevSecOps and the full software development lifecycle. Role Overview The Senior Manager of Technical Account Management leads a global team of Technical Account Managers (TAMs). This manager drives customer adoption, ensures clients realize value, and supports renewal success across strategic accounts. The role focuses on coaching, developing, and growing a team of technical advisors who help major enterprises secure their software supply chains and integrate Black Duck technology into CI/CD pipelines. This position suits leaders who thrive where technical expertise, customer strategy, data-driven execution, and people management meet. What You Will Lead Team Leadership and Development Recruit, mentor, and build a strong team of TAMs, fostering accountability, collaboration, and continuous improvement. Create an environment where team members feel valued, supported, and empowered to do their best work. Set clear goals, establish reliable processes, and ensure the team has the tools needed to succeed. Remove obstacles quickly and recognize achievements often. Guide the team in technical expertise, customer communication, program management, and adoption-focused value delivery. Support career growth by helping each TAM develop their skills, influence, and impact. Customer Value and Adoption Ensure TAMs conduct baseline assessments, create joint adoption plans, and drive measurable improvements in product usage.

We are looking for a talented and dynamic Program Manager for Data Operations to join our team at bespokelabs. In this role, you will play a pivotal part in overseeing data-driven projects, ensuring the seamless execution of our data operations, and driving the strategic objectives of our organization. You will work closely with cross-functional teams to enhance data processes and optimize our operational capabilities.

Join Payoneer as an Early Retention Program Manager and play a crucial role in enhancing the customer experience from the very beginning of their journey. As a key member of our team, you will develop and implement strategies aimed at maximizing customer retention and satisfaction.Your responsibilities will include analyzing customer data, designing retention programs, and collaborating with cross-functional teams to ensure a seamless experience for our clients. If you are passionate about customer engagement and have a knack for innovative solutions, we want to hear from you!

Netradyne is at the forefront of transforming the transportation industry through innovative Computer Vision and Edge Computing technologies. As a recognized leader in fleet safety solutions, we are experiencing remarkable growth, surpassing 4x year over year. Our groundbreaking solutions are making a significant impact as disruptive technologies in the market. As we expand our team, we are seeking dynamic, competitive, and innovative individuals to join us in driving our mission forward.Job Title: Senior Technical Support AnalystExperience: 4-6 YearsThe Senior Technical Support Analyst serves as a vital first-level contact between Netradyne and our valued customers. In this role, you will be responsible for diagnosing and resolving technical issues reported by customers, while collaborating with cross-functional teams to guarantee timely and effective solutions. You will engage directly with customers to troubleshoot hardware and software challenges related to Netradyne’s connected vehicle platforms.This position is crucial in ensuring customer success by delivering prompt and precise resolutions to customer-reported issues and service requests. The ideal candidate will possess strong English communication skills, exceptional customer relationship management abilities, and prior experience in supporting international clients (preferably from the US or UK).As we operate a 24x7x365 support center, we require candidates who are flexible to work any shift based on business needs, including weekends (Saturday and/or Sunday).

Join us in transforming the way the world connects!If you feel you don't meet all the criteria listed below but are still passionate about the role, we encourage you to apply. We recognize that candidates may excel in various areas and have diverse skills.About the Position:As a Senior Technical Support Engineer at our dynamic startup, you'll be part of the Technical Support Engineering (TSE) team. This team plays a vital role in assisting Kong's customers to address intricate technical challenges in both production and pre-production settings.You will collaborate with your colleagues and our customers to support cutting-edge technologies that tackle real-world problems. Providing constructive feedback and insights to our Product and Engineering teams will be crucial as you voice our customers' needs. Your contribution will be significant, and you will have a tangible impact on customer satisfaction and relationships with Kong.This role requires availability from 4 PM to 1 AM (India Time) to align with the EST shift.Key Responsibilities:Work alongside top-tier developers globally to implement Kong's API Gateway and ServiceMesh solutions.Lead the resolution of complex technical issues, collaborating closely with customers during live troubleshooting sessions via calls and emails in an enterprise environment.Develop comprehensive knowledge articles to enhance our documentation and assist customers in understanding product functionalities.Engage with engineering and product teams by offering real-time feedback on product performance and customer requirements.Coordinate with other customer-oriented teams, including Education, Technical Account Managers, Customer Success Managers, and Professional Services, to resolve customer concerns.Contribute to innovation within the support team and across the company by seeking improved methodologies, tools, and service delivery standards for our global clientele.Provide technical guidance to team members and engage in various ad-hoc projects.Qualifications:You possess a strong desire to learn and grow, with a proactive approach to technical challenges.Experience in a related technical support role or a strong background in software development.Excellent communication and interpersonal skills.

Join Black Duck Software as a Technical Account Manager, where you will play a critical role in ensuring our clients achieve their business goals through the effective use of our products and services. You will be the primary point of contact for our clients, providing them with expert guidance, technical support, and insights to maximize their experience.Your responsibilities will include onboarding new clients, conducting training sessions, and delivering ongoing support. You will collaborate with various teams to advocate for client needs and drive product enhancements. The ideal candidate is a proactive communicator with a strong technical background and a passion for customer success.