Program Manager, Issue Management

Upstart works to make borrowing simpler and more affordable for Americans by applying advanced AI and creative problem-solving to credit decisions. The company partners with banks and credit unions, using a platform that analyzes over 1,800 data points and generates more than a million predictions per borrower. This approach has helped millions gain better access to fair lending. As a digital-first workplace, Upstart supports remote work across more than 80 cities in the US and Canada. Employees can work from home or join colleagues in offices located in Columbus, Austin, the Bay Area, and, starting in Summer 2026, New York City. Regular team gatherings and planning sessions foster collaboration and creativity, regardless of location. Technical Program Manager Team The Technical Program Manager (TPM) team leads the execution of Upstart’s highest-impact engineering projects. TPMs partner with both product and engineering groups to coordinate complex initiatives that touch multiple systems. Current priorities for the team include: Increasing engineering velocity by platformizing and simplifying systems Driving operational excellence throughout the organization Enhancing machine learning capabilities by streamlining data evaluation and productization Role overview The Principal Technical Program Manager role focuses on bringing clarity and momentum to ambiguous technical challenges. This position requires strong ownership of outcomes, with a balance of technical and product judgment. In addition to managing program delivery, Principal TPMs help shape planning, prioritization, and delivery processes, influencing how Upstart scales its operations. Location This is a remote role based in the United States. There is also the option to work from offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026).

About UpstartAt Upstart, we are driven by a meaningful mission: to dramatically reduce the cost and complexity of borrowing for all Americans. We leverage creativity, experimentation, and advanced AI technology to transform access to credit, empowering millions to progress financially with transparency and assurance.As a premier AI lending marketplace, we collaborate with banks and credit unions to broaden access to affordable credit through technology that is both exceptionally intelligent and fundamentally human. Our platform executes over one million predictions per borrower using more than 1,800 signals, enabling smarter, fairer decisions for millions of customers. These numbers merely hint at the profound impact we make. Every idea, voice, and contribution brings us closer to a world where credit is never an obstacle to financial advancement.We proudly operate in a digital-first environment, allowing most Upstarters the flexibility to excel from wherever they feel most productive, while connecting with teammates across more than 80 cities in the US and Canada. Digital-first does not imply distant. We prioritize in-person connections through team gatherings, planning sessions, and moments that ignite creativity and trust. Whether you choose to primarily work from home or collaborate in person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you will receive the support to work in the manner that suits you best.If you are invigorated by addressing significant challenges, eager to innovate with intention, and motivated by impactful work, we would love to hear from you.The Team:Upstart’s Site Reliability Engineering (SRE) team is responsible for the reliability, resilience, and observability of Upstart’s production systems. We develop automation, tooling, and frameworks to maintain our infrastructure's health, scalability, and support a seamless experience for both engineers and customers. Our responsibilities include defining Upstart’s technology operations risk strategy, executing disaster recovery plans, and establishing company-wide reliability standards.As a Principal Software Engineer on the SRE team at Upstart, you will act as a thought leader and SRE advocate—promoting the adoption of best practices, mentoring engineers across the organization, and influencing both technical and business decisions. Your influence will extend beyond the SRE domain into cross-functional collaboration with Product Engineering, DevEx, Development Productivity (Quality), DevOps, Data Engineering, and Machine Learning teams to enhance operational excellence throughout the company.

We are seeking a dynamic and experienced Senior Engineering Manager to lead our engineering team at Upstart. In this role, you will be responsible for overseeing engineering projects, mentoring team members, and ensuring the successful delivery of high-quality software solutions. Your leadership will empower engineers to innovate and excel while collaborating with cross-functional teams to drive our mission forward.

Join Upstart as a Senior Software Engineer specializing in Conversion, where you'll play a pivotal role in enhancing our platform's user experience and driving growth. In this remote position, you'll collaborate with cross-functional teams to innovate and implement efficient software solutions that optimize conversion rates. Your expertise will directly contribute to our mission of transforming the lending industry through technology.

Role overview Nagarro seeks a Principal Engineer & Technical Program Manager to guide complex engineering projects. This remote position centers on leading cross-functional teams and upholding strong technical standards at every stage of project delivery. Main responsibilities Direct and coordinate large-scale engineering initiatives from initial planning through completion Collaborate with teams across different disciplines to align project goals and technical needs Champion technical excellence and support the adoption of effective engineering practices Resolve technical challenges and ensure projects advance in line with Nagarro’s strategic direction About Nagarro Nagarro delivers advanced technology solutions and values strong technical leadership. Collaboration across global teams is central to the company’s approach.

About Upstart Upstart’s mission is to make borrowing simpler and more affordable for Americans. The company combines AI technology, data, and experimentation to help millions gain clearer, more confident access to credit. As an AI-driven lending marketplace, Upstart partners with banks and credit unions to expand affordable lending, blending smart technology with human insight. The platform processes over a million predictions per borrower using more than 1,800 signals, supporting fairer and smarter lending decisions. Upstart operates with a digital-first mindset. Most employees work remotely from anywhere in the United States or Canada, with team members based in over 80 cities. In-person collaboration is still valued, with regular team gatherings and planning sessions. Offices are available in Columbus, Austin, the Bay Area, and New York City (opening Summer 2026). Upstart supports employees in choosing the work environment that fits them best. About Upstart Bank Upstart Bank is the next step in Upstart’s AI lending journey. The bank focuses on streamlining regulatory processes and making credit access more consistent nationwide. By moving from a patchwork of state regulations to a unified federal structure, Upstart Bank aims to create a smoother experience for borrowers, reduce costs, and open doors to better pricing, compliance, and broader credit access. Role Overview: Director of Engineering The Director of Engineering will lead the team building Upstart Bank’s core platforms. This group is responsible for the systems that allow the bank to operate at scale, including ledgering, funding, deposits, payments, marketplace integrations, and reporting. Starting with a small, highly skilled team, the Director will set the technical strategy, design the organization, and define how work gets done. This role involves close collaboration with Product, Compliance, Legal, Risk, Finance, and Operations teams to deliver infrastructure that is scalable, reliable, and audit-ready for a modern banking platform.

Upstart builds AI-driven technology to make borrowing simpler and more affordable. The company partners with banks and credit unions to expand access to credit, using a platform that analyzes over a million predictions per borrower and more than 1,800 data signals to support fairer lending decisions. Most employees work remotely from across the US and Canada, with flexible options to work from home or offices in several cities. In-person gatherings help maintain strong connections. Role overview The Principal Engineer, LLM (Platform and Tooling) joins the GenAI Core Platform team. This group develops and maintains the core platform that delivers generative AI capabilities to teams throughout Upstart. The platform serves both engineers and non-engineers. In this leadership role, you will help define the vision, architecture, and rollout strategy for the new GenAI platform. What you will do Shape the technical direction and architecture for Upstart's GenAI platform Collaborate with engineering leaders, machine learning researchers, and product stakeholders Support the safe, efficient, and responsible scaling of large language models (LLMs) across the company Establish long-term direction and standards for technical excellence in GenAI and LLM work Identify and address risks for major AI projects Influence how GenAI and LLMs are adopted and implemented at Upstart Location This role is fully remote and open to candidates based in the United States.

Join IonQ as a Principal Technical Program Manager specializing in FedRAMP. In this pivotal role, you will spearhead our efforts to ensure compliance with federal standards, driving the adoption of quantum computing technologies across various government sectors.As an integral part of our team, you will lead cross-functional initiatives, manage stakeholder engagements, and oversee project timelines to ensure successful implementation of FedRAMP objectives. Your expertise will be crucial in navigating regulatory challenges and aligning technical solutions with strategic goals.

About UpstartAt Upstart, we are driven by a significant mission: to significantly diminish the cost and complexity of borrowing for all Americans. Each day, we leverage creativity, experimentation, and cutting-edge AI to transform credit access, empowering millions to progress financially with clarity and confidence.As a premier AI lending marketplace, we collaborate with banks and credit unions to enhance access to affordable credit through technology that is both exceptionally intelligent and fundamentally human. Our platform executes over one million predictions per borrower using more than 1,800 signals, enabling smarter and fairer decisions for millions of customers. However, the statistics only hint at our impact; every idea, every voice, and every contribution brings us closer to a reality where credit does not hinder financial progress.We are proudly digital-first, providing most Upstarters the flexibility to excel in their roles from any location that inspires them, alongside colleagues across over 80 cities in the US and Canada. Digital-first does not equate to distant; we prioritize in-person connections through team gatherings, planning sessions, and moments that foster creativity and trust. Whether you opt to work primarily from home or collaborate in person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you will receive support to work in the manner that suits you best.If you are motivated by addressing meaningful challenges, excited to innovate purposefully, and passionate about work that truly matters, we would love to hear from you.The TeamUpstart’s Information Security team is committed to enhancing security practices that safeguard our products, customers, and partners. We believe that security should facilitate innovation, align with business speed, and be integrated from the outset. Our mission is to protect Upstart’s products and enterprise while empowering teams to operate swiftly and safely through robust collaboration, automation, and thoughtful security design.As a Senior Security Engineer at Upstart, you will identify risks, establish controls to mitigate them, and develop solutions to help Upstarters avoid unnecessary risks. You will leverage your expertise to lead cross-functional initiatives, evaluate business plans and applications, and create software that proactively addresses security challenges.

Join Upstart as a Principal Software Engineer focusing on Identity solutions. In this role, you'll lead the design and implementation of innovative identity verification systems. Your expertise will ensure secure and effective user authentication, contributing to our mission of transforming the lending industry through advanced technology.

About UpstartAt Upstart, we are driven by a significant mission: to drastically lower the cost and complexity of borrowing for all Americans. Every day, we harness creativity, experimentation, and cutting-edge AI to transform access to credit, empowering millions to progress financially with transparency and assurance.As the premier AI-powered lending marketplace, we collaborate with banks and credit unions to broaden access to affordable credit through technology that is both profoundly intelligent and genuinely human. Our platform executes over one million predictions per borrower by analyzing more than 1,800 signals, facilitating smarter, fairer decisions for millions of customers. The statistics only begin to reveal our impact. Every idea, every voice, and every contribution propels us towards a future where credit does not obstruct financial advancement.We proudly adopt a digital-first approach, allowing most Upstarters the flexibility to perform their best work from anywhere they flourish, collaborating with teammates across over 80 cities in the US and Canada. A digital-first culture does not imply distance; we intentionally cultivate in-person connections through team onsites, planning sessions, and moments designed to inspire creativity and trust. Whether you prefer to work primarily from home or engage in-person at one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you will receive the support to work in the manner that suits you best.If you are invigorated by addressing meaningful challenges, eager to innovate with intention, and motivated by work that has a substantial impact, we would love to connect with you.The TeamThe Upstart Security Team is committed to enhancing security practices to fortify the safety of our products, customers, and partners. We believe that security should empower innovation, keep pace with business, and be integrated from the ground up. Our mission is to safeguard Upstart’s products and enterprise while enabling teams to operate swiftly and safely through robust collaboration, automation, and thoughtful security design.As a Principal Security Engineer specializing in Data Security, you will play a pivotal role in defining, developing, and leading Upstart’s data security program. This highly impactful role combines deep hands-on technical execution with program leadership. You will design and implement scalable data security capabilities, influence cross-functional partners throughout the organization, and help establish a long-term strategy and accountability for how data is safeguarded at Upstart.This role is perfect for a seasoned security practitioner who thrives at the intersection of coding, architecture, and cross-functional collaboration.

Join Upstart as a Principal Product Manager for our innovative Agentic Platform. In this pivotal role, you will lead the development and strategy of our product offerings, shaping the user experience and driving growth. You will collaborate with cross-functional teams to deliver cutting-edge solutions that empower our users and enhance financial accessibility.

Upstart works to simplify borrowing and make credit more accessible for Americans. By combining advanced AI, experimentation, and creative problem-solving, the company helps millions find financial clarity. Upstart partners with banks and credit unions to improve access to affordable credit, using a platform that processes over a million predictions per borrower and draws on more than 1,800 signals to support lending decisions. The company supports a digital-first approach, offering remote work across the United States and Canada. Team members can choose to work from home or from offices in Columbus, Austin, the Bay Area, or New York City (opening in Summer 2026). Upstart values both flexibility and in-person collaboration, encouraging team gatherings and planning sessions while allowing for individual work styles. About the Pricing Platform Team The Pricing Platform team is responsible for building and maintaining the core systems that set pricing for all Upstart loan products, including unsecured, auto, and home loans. This group develops the mechanisms that transform application data into customer offers, covering eligibility, qualification, underwriting, and offer selection. Role overview The Principal Product Manager, Pricing Platform, will define and lead strategy for Upstart’s pricing platform. This system determines how loans are priced and how offers are delivered to customers. The role requires strong platform thinking and technical fluency, as it sits at the intersection of infrastructure and product. This leader will guide efforts to evolve a complex, high-impact system into a scalable, modular platform that supports innovation across all loan products. Key responsibilities include balancing immediate reliability and quality improvements with long-term investments that help engineering teams move faster and adapt more easily. Location This is a remote role based in the United States.

Join Atom Computing, a pioneering company at the forefront of quantum computing, where we develop advanced quantum computers utilizing arrays of optically trapped neutral atoms. Our mission is to empower customers to achieve remarkable computational breakthroughs. We invite you to be part of our elite team of scientists, engineers, and business professionals dedicated to pushing the boundaries of quantum technology.We are currently looking for a Principal Technical Program Manager with a focus on ecosystem management. In this role, you will oversee a diverse portfolio of research projects that will propel the Atom Computing roadmap forward. You will also cultivate strong relationships with scientific and customer partners, facilitating future collaborative technical endeavors with Atom Computing.

Role Overview Torc Robotics is hiring a Principal Program Manager to guide major projects and initiatives. This remote role centers on working with teams across the company to plan, execute, and deliver programs that support Torc's goals. What You Will Do Lead strategic program planning and oversee execution from start to finish Coordinate with cross-functional teams to align project objectives with company priorities Drive delivery of key initiatives that influence both technology and business operations Impact This position plays a critical part in shaping the direction of autonomous systems at Torc Robotics. The work will directly affect the company's technology and how it operates.

About UpstartAt Upstart, we’re driven by a meaningful mission: to simplify and reduce the cost of borrowing for all Americans. Each day, we harness creativity, experimentation, and cutting-edge AI to transform access to credit, empowering millions to advance financially with clarity and confidence.As the foremost AI lending marketplace, we collaborate with banks and credit unions to enhance access to affordable credit through technology that is both profoundly intelligent and deeply human. Our platform processes over one million predictions per borrower using more than 1,800 data points, facilitating smarter, fairer decisions for countless customers. Yet the numbers only hint at our impact. Each idea, voice, and contribution brings us closer to a world where credit no longer hinders financial progress.We proudly embrace a digital-first approach, allowing most Upstarters the flexibility to perform their best work from wherever they thrive, alongside colleagues in over 80 cities across the US and Canada. Digital-first does not equate to distant; we prioritize in-person connections through team gatherings, strategic planning sessions, and moments that inspire creativity and trust. Whether you choose to work from home or engage in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you will receive the support to work in a manner that suits you best.If you are invigorated by tackling impactful challenges, eager to innovate with purpose, and motivated by work that matters, we invite you to connect with us.The Team:The Growth team at Upstart is committed to delivering a seamless product experience that enables customers to easily discover and access Upstart’s credit products, both initially and continuously. By crafting exceptional, customer-centric experiences, this team plays a pivotal role in establishing Upstart as the top choice for consumer credit, fostering growth, and integrating Upstart’s product offerings into a cohesive, multi-product marketplace.As a Principal Product Manager focused on User Engagement, you will lead a vital component of our Growth strategy—enhancing user activity, retention, and repeat usage through engaging, value-oriented product experiences. You will define how customers interact with Upstart beyond the initial transaction, enhancing our in-product experiences and touchpoints that build trust, promote financial wellness, and ultimately unlock new revenue streams.In this highly cross-functional role, you will operate at the nexus of product, design, engineering, data science, and marketing to reimagine user engagement with our platform. You will balance ambitious initiatives with data-driven insights to create impactful strategies that resonate with our diverse user base.

About UpstartAt Upstart, we're driven by a significant mission: to drastically lower the cost and complexity of borrowing for all Americans. Daily, we infuse creativity, experimentation, and cutting-edge AI to transform access to credit, empowering millions to advance financially with clarity and assurance.As a pioneering AI lending marketplace, we collaborate with banks and credit unions to broaden access to affordable credit through technology that is both exceptionally intelligent and profoundly human. Our platform processes over one million predictions per borrower using more than 1,800 data signals, driving smarter and fairer decisions for countless customers. However, these figures only hint at our impact. Every idea, every voice, and every contribution brings us closer to a world where credit doesn't obstruct financial progress.We proudly embody a digital-first culture, enabling most Upstarters the flexibility to excel from any location they thrive in, connecting with teammates across over 80 cities in the US and Canada. Being digital-first does not equate to being distant; we prioritize in-person connections through team gatherings, planning sessions, and inspiring moments that foster creativity and trust. Whether you choose to primarily work from home or collaborate in-person from our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you will receive the support needed to work in your preferred style.If you are invigorated by addressing significant challenges, eager to innovate with intention, and motivated by work that genuinely makes a difference, we invite you to connect with us.The Team:Upstart’s Marketplace Optimization team constructs and scales systems that enhance Upstart’s marketplace by balancing trade-offs among borrowers, lenders, investors, and Upstart. We empower borrowers to access credit while ensuring our capital partners can deploy their resources efficiently and confidently.As the Principal Product Manager, Marketplace Optimization at Upstart, you will collaborate with our Machine Learning team to refine these systems, working alongside our engineering and business teams to simplify and automate operational processes. You will design experiments to validate your innovative ideas and be accountable for defining and achieving goals for all aspects of Upstart’s marketplace.Your ImpactDevelop mechanisms that optimize Upstart’s marketplace, enhancing rates for customers and returns for capital partners.Influence algorithms that dictate participant matching and establish guidelines that foster stable, trusted outcomes for all stakeholders.

At Guild Education, we recognize that talent exists everywhere, and we believe opportunities should be accessible to all. Our headquarters remain in Denver, Colorado, but we have adopted a flexible work model, enabling us to tap into the best talent across the United States. While some roles may necessitate proximity to our Denver office, others can be fulfilled remotely from any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, and Washington D.C. Please apply only if you are able to work full-time in one of the states listed above. Note that location specifics may change as our hiring needs evolve.If you are an Internal Candidate, please apply via our Internal Job Board.----To achieve our company goals and enhance our impact, we strive to nurture a culture of high-performance. We understand that managers are often the key drivers of employee satisfaction and growth, and our talent is our most valuable asset. Therefore, we have set clear expectations for all Guild Education’s people managers, helping you understand what to anticipate from your experience here.----Position: Principal Technical Program Manager - GROWGuild Education is seeking a Principal Technical Program Manager for our Grow Product initiative, representing the highest individual-contributor role in Technical Program Management at Guild. In this pivotal position, you will lead the execution of our technical foundation that supports our multi-product organization while contributing to the establishment of the Technical Program Management discipline from its inception. This role merges deep technical leadership with program execution: spearheading critical company-wide initiatives, influencing architectural decisions across Guild’s technology stack, and defining the essence of technical program management as we expand.Key ResponsibilitiesEvaluate the current landscape of the Grow Product against business objectives, stakeholder requirements, and delivery challenges, translating insights into a comprehensive long-term execution roadmap in collaboration with Product and Engineering teams.Convert product strategy into actionable technical solutions and execution plans by partnering closely with engineering leaders to delineate architecture boundaries, dependencies, sequencing, and technical trade-offs.Oversee the execution of the defined roadmap by uniting teams, proactively managing dependencies, and ensuring reliable, high-quality delivery.

Who We Are At Twilio, we're at the forefront of transforming communications, all from the convenience of our homes. Our innovative solutions empower hundreds of thousands of businesses and enable millions of developers worldwide to create tailored customer experiences.Our commitment to remote-first work and a strong culture of connection and global inclusion ensures that, regardless of your location, you are part of a vibrant team with diverse experiences making a global impact every day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work genuinely rewarding. Your career at Twilio is in your hands.We utilize Artificial Intelligence (AI) to streamline our hiring process. However, every hiring decision is ultimately made by real Twilions!Join Us at TwilioWe are looking for a Principal Technical Program Manager to lead our Research & Development (R&D) initiatives.About the RoleAs the world’s leading customer engagement platform, Twilio empowers developers to build modern communication applications that are trusted, simple, and smart. We are seeking a Principal Technical Program Manager to oversee a portfolio of strategic, complex, and multidisciplinary programs that significantly enhance R&D's business impact. You will define program strategy and guide program teams to successfully deliver business, operational, and technical advancements across Engineering & Product organizations.In this role, you will act as a trusted strategic advisor, crucial in promoting alignment, establishing priorities, and delivering high-impact programs that further our strategic objectives. The Principal Technical Program Manager within R&D is a highly visible position that requires a robust blend of strategic insight, execution excellence, and cross-functional leadership. You will seamlessly traverse between overarching planning and hands-on delivery to ensure vital initiatives progress in a dynamic, scaled agile environment.