About the job
About Our Innovative Team
The Human Data team plays a vital role in transforming human feedback into actionable insights for training and evaluation. We meticulously design and implement comprehensive programs that delve into the nuances of human intent across various applications of our models, from everyday tasks to critical scenarios. Our work encompasses tailored data initiatives, scalable synthetic data solutions, and integrated product signals. Collaborating closely with all research teams, we convert these insights into training datasets, innovative evaluations, and feedback mechanisms that not only enhance our models but also broaden their practical applications.
Your Role in Shaping the Future
As a Program Manager (PGM) within the Human Data team, you will collaborate with research teams, operations, and engineering to drive complex programs aimed at acquiring high-quality data. You will serve as a crucial liaison between external vendors and AI trainers, ensuring the successful execution of human data campaigns. Your contributions will be instrumental in empowering OpenAI to develop safe and effective models for real-world deployment.
This position is based in our San Francisco headquarters.
Your Responsibilities Include:
Thriving in a fast-paced environment where your work directly impacts the models OpenAI deploys.
Collaborating with external vendors, trainers, and internal researchers to gather, review, and deliver top-tier data.
Defining project requirements, drafting instructions, establishing success metrics, and calibrating AI trainers.
Utilizing internal tools to evaluate labeled data and provide insightful feedback to AI trainers.
Engaging in critical thinking to offer recommendations on tooling and process enhancements aimed at optimizing quality, efficiency, and the overall experience for AI trainers.
You Will Succeed in This Role If:
You excel in dynamic environments. You can navigate uncertainty, manage shifting priorities, and adapt quickly to fast-paced changes without missing a beat.
You possess a curiosity for AI, LLMs, and Agents. While not mandatory, an interest or background in these areas will enhance your ability to connect with our broader mission.
You have a proactive mindset. You embrace the opportunity to engage in hands-on tasks with the same enthusiasm as high-visibility projects.
You are an exceptional communicator. You thrive on bringing teams together, fostering collaboration, and ensuring clear communication across all channels.

