About the job
Join TetraScience, the pioneering force in the Scientific Data and AI sector, as we drive the Scientific AI revolution. Our mission is to design and industrialize AI-native scientific datasets, which power a suite of next-generation lab data management solutions, innovative scientific applications, and AI-driven outcomes. As a category leader, TetraScience has attracted the world's foremost companies in compute, cloud, data, and AI infrastructure, forming strategic partnerships that set us apart in the industry.
As part of our recruitment process, we invite you to review the Tetra Way letter, authored by our co-founder and CEO Patrick Grady. This document is vital to understanding our company culture and values, and we encourage you to reflect on whether our ethos aligns with your personal values.
In this pivotal role, you will report directly to the Chief Customer Officer and serve as the operational cornerstone of our customer delivery organization. You will lead a dynamic team of Senior Implementation Project Managers (SPMs), ensuring the successful deployment and adoption of the TetraScience Operating System (OS). This high-impact leadership position demands a unique combination of executive program governance and in-depth technical expertise.
Your responsibilities will include:
- Team Leadership & Scale: Inspire and cultivate a high-performing team of Senior Implementation Project Managers. You will oversee their professional development, performance management, and instill a culture of 'Extreme Ownership.'
- Strategic Delivery: Steer the comprehensive execution of our most complex, pioneering enterprise programs, establishing the benchmark for TetraScience OS implementation.
- Standardize the Playbook: Transition our delivery approach from customized to industrialized, producing high-quality documentation, work instructions, and implementation frameworks in Confluence to create a reliable 'single source of truth.'
- Portfolio Governance: Define key performance indicators (KPIs) and real-time dashboards to monitor the health of product development, serving as the ultimate escalation point for any delivery challenges across the CCO’s organization.
- Collaboration with Cross-Functional Teams: Engage with various departments to ensure cohesive project execution and alignment with organizational goals.

