Program Manager - Business Operations

Job OverviewJoin our dynamic team at Wise as a Senior Implementation Manager in Austin, where you will play a pivotal role in the expansion of the Wise Platform through high-impact partner integrations. Your efforts will directly contribute to achieving our regional growth objectives, collaborating closely with Solutions Engineering, Product, Compliance, Operations, and Sales teams to ensure efficient project delivery at the highest standards.In this position, you will spearhead complex implementations for some of the largest banks and businesses in the world. From project kickoff to successful launch, your strong program management skills will be essential in delivering on-time, high-quality integrations.As you navigate various markets, you will implement both new and existing solutions, adeptly overcoming challenges through advanced problem-solving and influential communication. You must be equally proficient in business and technical environments, establishing trust with executive and engineering teams, as well as both internal and external stakeholders.This opportunity is ideal for a seasoned professional with a proven history of executing complex programs within financial services, especially in the banking and payments sectors. If you are enthusiastic about financial technology and excel in a fast-paced, dynamic setting, we encourage you to apply.Key Responsibilities:Lead intricate implementation projects for major banking institutions and businesses, managing the process from kickoff to launch while ensuring timely and high-quality outcomes.Utilize strong problem-solving and influencing skills to navigate and resolve project blockers, effectively engaging in both business and technical discussions.Apply governance expertise to oversee project scope, timelines, and accountability, while identifying risks and ensuring compliance with regulatory requirements.Manage delivery risks associated with projects—including financial, compliance, and reputational aspects—ensuring robust mitigation strategies are in place.Foster excellent relationships with partners, ensuring they appreciate the quality of the services we provide.Confidently articulate financial technology solutions and lead initiatives aimed at enhancing project scalability and efficiency.This role offers the chance to:Make a significant impact on the growth of the Wise platform by leading payment partnerships with leading banks and businesses globally.Contribute to scaling the Implementation function through initiatives designed to enhance our processes.Deliver innovative solutions by exploring new methods and approaches.Travel to collaborate with teams and engage with prospects worldwide.

Role overview Wise is looking for a Senior Customer Success Manager in Austin. This role focuses on improving the customer journey and strengthening client relationships. The position leads efforts to refine how customers engage with Wise’s platform, ensuring clients receive attentive, effective support. What you will do Lead projects aimed at optimizing the customer experience Work closely with teams across Wise to improve customer success metrics Build and maintain strong, lasting relationships with clients Support users as they interact with Wise’s platform

Role Overview Wise is looking for a Risk Team Lead in Austin to help protect our financial services and keep operations running smoothly. This role leads a team focused on risk management, guiding efforts to identify, assess, and address risks across the business. What You Will Do Manage and mentor a team responsible for risk management activities Develop and implement strategies that support secure and efficient operations Ensure compliance with industry standards and regulatory requirements Work closely with other departments to identify and reduce potential risks Promote consistent best practices across teams Location This position is based in Austin.

Join Wise as the Head of Account Management for the North America region, where you will lead a dynamic team focused on delivering exceptional service and innovative solutions to our clients. In this pivotal role, you will drive strategic initiatives, nurture client relationships, and ensure the growth and profitability of our accounts.

Join Wise as a Senior Compliance Manager and play a pivotal role in ensuring our operations adhere to regulatory standards. In this crucial position, you will oversee compliance initiatives, develop strategies, and collaborate with cross-functional teams to maintain the highest ethical standards.

Role overview Wise is hiring a Senior CRM Manager in Austin. This role focuses on strengthening customer relationships through thoughtful CRM strategies. The Senior CRM Manager leads CRM efforts, aiming to improve customer engagement and retention. What you will do Lead CRM initiatives from planning to execution Develop and optimize strategies to boost customer engagement Work closely with teams across the company to support growth goals Focus on customer retention through targeted CRM campaigns

Senior Manager of Regulatory Exams and AuditsJoin Wise as a Senior Manager of Regulatory Exams and Audits and become a key player in our growing North America Regulatory Oversight Compliance team. In this role, you will collaborate with cross-functional teams to lead our initiatives in managing regulatory and financial crime examinations, audits, and compliance reviews of financial partners, ensuring Wise remains compliant while we scale.Your expertise will help shape and enhance our second-line compliance framework, providing essential insights to product, operations, and leadership teams, and embedding compliance into all our processes.If you're driven to build programs and processes that make compliance intelligent, scalable, and transparent—and you thrive at the intersection of technology and financial services regulation—we invite you to apply.Your Mission:As the Senior Manager of Regulatory Exams and Audits, you will play a crucial role in ensuring Wise's adherence to regulatory requirements, especially concerning our regulatory exams, audits, and financial partner reviews. Your responsibilities will encompass:Audit & Examination Program Management: Lead and evolve our exam and audit engagement program to oversee all regulatory compliance engagements from preparation to management action plans. Coordinate all requests for information by collaborating with internal and external stakeholders to ensure a timely and accurate response.Engagement Strategy: Develop methodologies and enhancements for delivering high-quality responses, communications, and deliverables, aligned with regulatory requirements and Wise's mission.Engagement Reporting: Provide reporting and insights to senior management to support and anticipate auditors' and examiners' areas of focus, concerns, and overall sentiment.Engagement Representation: Act as the primary point of contact for North American examinations, audits, and financial partner reviews, representing Wise and our mission to all key stakeholders.Compliance Framework Development: Assist in developing and maintaining Wise's Regulatory Compliance oversight framework by integrating the Audit & Examination program into the regional Compliance Management System, including the creation of all necessary policies, procedures, and governance for overseeing all exams and audits.

Join Wise as a Senior Banking Partnerships Manager, where you’ll play a pivotal role in forging and nurturing strategic alliances with banking institutions. In this dynamic position, you will leverage your expertise to enhance our banking partnerships, driving growth and innovation in the financial sector. Be part of a vibrant team that values collaboration and creativity.

Role Overview Wise is seeking a Senior Risk Manager in Austin to help safeguard operations by identifying, analyzing, and addressing potential risks. This role works across departments to strengthen risk management strategies and support informed decision-making.

Join Wise as a Senior Compliance Specialist and play a pivotal role in ensuring our operations adhere to legal standards and internal policies. You will collaborate with various teams, conducting compliance assessments and implementing best practices.

Join Wise as a Senior Manager of Product Risk and Compliance in our Austin office. In this pivotal role, you will steer the development and implementation of risk management strategies to ensure compliance across our expansion initiatives. You will collaborate closely with cross-functional teams to identify potential risks and create actionable plans to mitigate them.

As an Implementation Manager at Dealpath, you will play a crucial role in guiding our clients through the successful implementation of our innovative software solutions. You will be the bridge between our clients and our technical team, ensuring a seamless onboarding experience. Your expertise in project management and client relations will be vital as you lead projects from initiation to completion, driving customer satisfaction and engagement.

Join Wise as a Senior Recruiter focused on Go-To-Market (GTM) strategies. In this vital role, you will spearhead the recruitment process, identifying top talent who will contribute to our innovative and fast-paced environment. Your expertise in sourcing, interviewing, and selecting candidates will help drive our mission to make money transfer transparent and accessible for everyone.

At Terminal Industries, we view the logistics yard as the final unexplored territory in supply chain technology—an environment that still relies on outdated methods like clipboards and radios. These yards are critical as they manage the trucks, trailers, chassis, and containers essential to global trade. By harnessing yard-level data, we aim to enhance efficiency, sustainability, and scalability throughout the supply chain.We are developing the world's first AI-driven Yard Operating System (YOS), designed to digitize, automate, and coordinate all activities within the yard. With our advanced Terminal Vision Engine and leading-edge machine learning capabilities, we empower operators with real-time insights, intelligence, and control to reduce dwell times, eliminate unnecessary costs, and increase throughput.The outcome? More secure, intelligent, and efficient yards—and the opportunity to revolutionize a trillion-dollar industry from the ground up. Supported by premier investors and in collaboration with top global logistics firms, we're not just addressing challenges; we're setting the standard for the industry.Joining Terminal means becoming part of a team that is reshaping the landscape of modern logistics. If you're eager to make a significant impact on the flow of goods in the global supply chain, this role offers a unique chance to contribute meaningfully during a vital phase of growth.As the Senior Implementation Manager, you will oversee the complete implementation process of our Yard Operating System for enterprise clients—from project initiation to launch and beyond. This customer-focused role is crucial, positioned at the crossroads of project management, technical alignment, and operational change management. Collaborating closely with Product, Engineering, and Customer Success teams, you will ensure that every implementation is executed on schedule, meets defined objectives, and fosters customer confidence that ensures long-term loyalty.

Join Wise as a Treasury Manager in the dynamic Markets division, where you will play a pivotal role in managing and optimizing our treasury operations. Your expertise will help drive strategic financial decisions, ensuring efficient liquidity management and risk mitigation.

Role Overview The Implementation Specialist at Dealerware helps new customers get started with our platform. This role focuses on guiding clients through onboarding, learning about their goals, and making sure our solutions fit their needs. The work centers on smooth integration and building strong customer relationships from the start. What You Will Do Collaborate with customers to understand their requirements and business processes Deliver tailored solutions that fit each client’s operations Support customers through every step of the onboarding process Ensure the Dealerware platform integrates smoothly into client workflows Help drive customer satisfaction and foster long-term partnerships Location This position is based in Austin Downtown, TX.

Join Everlywell as a Senior Technical Implementation & Accounts Manager within our Clinical Operations team! In this pivotal role, you will lead the technical implementation of our innovative health testing solutions while managing key accounts to ensure our clients receive exceptional service and support.Your expertise will help bridge the gap between technical teams and healthcare providers, ensuring a seamless integration of our services. You will work closely with cross-functional teams to deliver top-notch solutions that meet the needs of our diverse clientele.

Role overview Wise seeks a Benefits Manager to guide benefits programs across the Americas. This role is based in Austin and centers on shaping benefits strategies that align with Wise’s goals and values. What you will do Design, implement, and manage employee benefits strategies that reflect company objectives Monitor and oversee benefits offerings to keep them competitive and compliant with regulations Work closely with teams throughout Wise to support employee satisfaction and retention through thoughtful benefits design Requirements Background in managing benefits programs, preferably spanning several countries within the Americas Skill in aligning benefits strategy with broader organizational goals Strong communication and collaboration abilities

Join Togetherwork as a Senior Project Manager - SaaS Implementations with a Focus on Data MigrationLocation: Austin, TX (hybrid)Schedule: Full-time | Hybrid (2–3 days in office)Work Authorization Notice:Currently, we cannot provide immigration sponsorship for this role. Candidates must possess valid, unrestricted authorization to work in the country where the position is located.About TogetherworkTogetherwork is a rapidly growing SaaS company with a robust $250M recurring revenue model, featuring over 33 software applications across 12 vertical markets. We empower communities, organizations, and businesses to thrive with purpose-built software tailored to support their unique missions and operations.Based in the vibrant South Congress area of Austin, TX, Togetherwork is committed to customer satisfaction, execution excellence, and operational integrity. Our teams prioritize accountability, collaboration, and ongoing improvement as we establish a modern data foundation for our next growth phase.About the RoleWe are on the lookout for an experienced and highly motivated Senior Project Manager to spearhead large-scale, complex, client-facing software implementation projects. This position demands a strong combination of technical acumen, project management expertise, and outstanding communication skills. You will collaborate with cross-functional teams and external clients to ensure high-quality implementations that meet functional, financial, and timeline objectives while enhancing customer satisfaction.