Program Manager at PagerDuty | Toronto

Join our innovative team as the Director of Project Management for the Future of Work Program. In this pivotal role, you will spearhead strategic initiatives and drive projects that redefine workplace dynamics. You will collaborate closely with cross-functional teams to ensure the successful delivery of project objectives, optimizing processes while leading a team of talented project management professionals.

Join Egis Group as a Program Lead for Major Projects in Toronto, where you will spearhead significant initiatives and drive strategic objectives within a dynamic environment. This role is ideal for an individual with a proven track record in project management and leadership, eager to make a substantial impact on large-scale projects.

Position: Service Delivery Director / Program DirectorLocation: Toronto, ONEmployment Type: Full-time / PermanentRole Overview: As a pivotal member of our team, you will oversee all facets of service delivery for our Canadian clientele. Your primary responsibilities will include ensuring the successful execution of projects within the agreed-upon financial parameters, optimizing profitability of ongoing engagements, and enhancing client satisfaction to foster referrals. Strong leadership and people management skills are essential as you navigate complex project landscapes.Key Responsibilities:Lead the successful execution of projects, ensuring adherence to budgetary constraints and revenue targets.Implement strategies to improve profitability of ongoing projects.Establish and maintain strong client relationships to enhance client satisfaction and referrals.Manage and mentor delivery teams, ensuring high performance and accountability.Engage in direct discussions with senior management regarding project statuses, negotiations, and steering committee meetings.Qualifications:15-25 years of experience in software delivery within Canada, preferably in the Banking, Financial Services, and Insurance (BFSI) sector.Experience in Global Transaction Banking (GTB), particularly in payment solutions, is highly desirable.Proven track record of managing multi-project line management and accountability for functional units.Experience with onshore/offshore delivery models and product delivery specifically tailored for financial services organizations.Strong client communication and management skills.Compensation will include both fixed and variable components based on key result areas.

As the Program Director for Enterprise Solutions at Spectrum Healthcare, you will lead innovative projects that enhance our IT capabilities across the organization. Your expertise will guide teams in implementing cutting-edge solutions to improve patient care and streamline processes. You will collaborate with cross-functional teams to deliver impactful results that align with our strategic goals.

Role Overview Lyft is hiring a Program Manager for the Technology Operations team in Toronto. This position focuses on improving operational efficiency and strengthening technology infrastructure across the organization. What You Will Do Lead initiatives that support and optimize technology operations. Work with teams from different functions to coordinate and deliver projects on schedule. Help align project outcomes with Lyft’s broader strategic objectives. Location This role is based in Toronto, Canada.

Position OverviewThe Program Manager plays a pivotal role in overseeing the comprehensive management of ongoing programs, encompassing planning, organization, development, staffing, leadership, and control of program activities.Key ResponsibilitiesLead and cultivate the program team by building, managing, and inspiring members as needed. Provide coaching and mentorship to enhance team maturity and authority.Oversee the program budget, ensuring expenses are tracked against forecasts and that anticipated benefits are realized throughout the program lifecycle.Plan the entire program from start to finish, actively monitoring and reporting on progress.Identify challenges and proactively initiate corrective actions as needed.Communicate effectively and regularly with all stakeholders, both within the team and the larger organization.Take ownership of the benefits realization plan, ensuring it aligns with organizational goals.Coordinate the management of multiple related projects aimed at achieving strategic business objectives. Approve project plans from teams, negotiating work packages as necessary, ensuring timely, quality, and budget-compliant delivery.Manage and resolve interdependencies among program projects.Implement a robust risk management process from the outset, effectively managing program risks.Ensure high-quality standards by integrating quality processes at the program's inception.Report on the overall program status to the steering group at regular intervals and on an ad-hoc basis.Accountable for the deliverables from third-party collaborators as required.Collaborate closely with Quality Assurance as needed.Develop and maintain a comprehensive program plan that illustrates the integration of key deliverables.Establish governance and operational practices for the program team.During Pilot Implementation 1, act in the capacity of an Implementation Specialist by assessing, installing, and supporting the selected pilot dealer.

Who We Are At Momentum Financial Services Group, we are dedicated to empowering individuals by transforming the way financial services are provided to those in need. With over 40 years of experience, we are proud to be the driving force behind Money Mart, Canada’s leading non-bank branch network, and a pioneer in delivering financial solutions to underserved communities. Our offerings range from short-term loans to money transfers and prepaid cards, connecting over a million customers each year with the funds they require, right when they need it. At MFSG, we collaborate across various teams and departments to develop impactful solutions that eliminate barriers and enhance access to financial resources. Whether you're engaged in problem-solving, system development, or strategic planning, your contributions will have a tangible impact on real lives. We Offer Comprehensive Support Compensation Philosophy: We aim to attract and retain exceptional talent by providing competitive and equitable performance-based rewards. We continually assess our compensation practices to align with market standards and recognize outstanding contributions. Discretionary Annual Bonus: Potential for a discretionary bonus based on your individual performance and the overall success of the company. Comprehensive Benefits: Our benefits package includes full health and dental coverage, and an Employee Assistance Program to support your mental health and address personal challenges. Retirement Plans: Secure your future with our comprehensive retirement savings options. Hybrid Work Environment: Enjoy the flexibility of a hybrid work model, balancing remote work with in-office presence. Perks and Rewards: We provide tuition reimbursement and professional development opportunities, discounts through Perkopolis, and programs to recognize and celebrate your contributions. The Role: Senior Project ManagerAs a Senior Project Manager, you will lead the full cycle of requirements gathering, planning, execution, and reporting on significant projects that affect multiple areas of our business.

Job Purpose: The Senior Manager of Technical Program Management at EQ Bank plays a pivotal role in overseeing the comprehensive planning and management of intricate technical solutions throughout our Digital Banking ecosystem. Reporting directly to the Director of Technical Program Management, this leader will be responsible for ensuring the delivery of quantifiable value and outstanding customer experiences. This position emphasizes execution in alignment with company policies and strict adherence to Enterprise Change Management Processes. The Senior Manager will prioritize customer needs and the effects on customer journeys, driving delivery excellence by identifying technical risks, creating mitigation strategies, managing dependencies, and fostering collaboration across engineering teams, product management, and both internal and external partners. The ideal candidate will cultivate robust cross-functional relationships and exert influence without direct authority to achieve desired outcomes that align with business objectives, while simultaneously enhancing the reliability and usability of customer-facing products and services.

Join Eataly as the Director of Store Operations and lead our dynamic team in delivering exceptional customer experiences. In this pivotal role, you will oversee daily operations, ensuring that our stores reflect our commitment to quality and authentic Italian culture. You will collaborate with various departments to optimize operational efficiency and enhance the overall shopping experience.

Become a pivotal member of our dynamic and expanding team, collaborating closely with forward-thinking talent acquisition professionals and industry leaders worldwide. Your contributions will enable organizations to leverage hiring as a strategic asset. In this role, you will act as a trusted advisor, employing a consultative approach to empower our clients to achieve long-term success as top-tier hiring organizations by utilizing the powerful Lever product suite.We are in search of an exceptionally organized and meticulous Certification Program Manager to bolster our Customer Education team. In this capacity, you will spearhead the development and management of our certification program, ensuring its adherence to industry standards and best practices. Your proficiency in program management, instructional design, and customer education will be instrumental in the success of our certification initiatives.

NetBrain Technologies, Inc. develops no-code network automation platforms used by over 2,500 large enterprises and managed service providers. The company’s tools help IT operations teams automate processes for troubleshooting, outage prevention, and change management across hybrid multi-cloud networks. The Senior Implementation Project Manager position is based in Toronto, ON with a hybrid work arrangement. This role centers on leading client-facing projects and guiding customers through deployment and implementation milestones. What you will do Take full ownership of end-to-end client implementation projects, ensuring successful outcomes. Lead project teams to achieve key milestones and deliverables. Engage with internal and external stakeholders to maintain high standards and consistent results. Independently manage several client projects at once, with durations typically ranging from 30 to over 120 days. Collaborate with Sales, Post-Sales, and other cross-functional groups to support timely deployments. Facilitate a clear understanding of client requirements and maintain focus on delivering value throughout each implementation.

Join Egis Group as the Commercial Director for Major Projects, where you will lead and manage high-impact commercial initiatives in a dynamic, collaborative environment. This role is pivotal in driving successful project outcomes, fostering client relationships, and ensuring financial performance.

We are seeking an experienced and dynamic Commercial Director for Major Projects to lead our strategic initiatives in the Toronto area. In this role, you will be responsible for overseeing large-scale projects, ensuring they meet financial and operational targets while maintaining our commitment to quality and safety. You will collaborate with cross-functional teams to drive project success and enhance client relationships.

oliverusa is seeking a Project Manager based in Toronto, Ontario. This role oversees a variety of projects, ensuring each one stays on schedule, meets its defined scope, and supports the company's objectives. The Project Manager collaborates with teams throughout the business and maintains regular communication with stakeholders to keep progress on track. Key responsibilities Plan and coordinate several projects from initiation through completion Track timelines and deliverables to help projects meet their deadlines Work with cross-functional teams to clarify and align on project requirements Keep stakeholders informed and manage their expectations throughout each project Promote project success by communicating clearly and staying organized

Join our dynamic team at sia as a Senior Program Manager for the Corporate Treasury Liquidity Program. In this pivotal role, you will lead initiatives that enhance our liquidity management strategies, driving operational excellence while collaborating with cross-functional teams. You will be instrumental in developing and implementing innovative solutions that align with our corporate objectives.Your expertise will guide the team in navigating complex financial landscapes, ensuring compliance with regulatory requirements, and optimizing our liquidity framework. If you are passionate about shaping the future of treasury operations and possess a strategic mindset, we invite you to apply!

This is a proactive job posting aimed at collecting applications for future hiring needs. While we are not currently filling positions, we encourage you to submit your application as exciting opportunities may arise soon!If you don’t find a specific role that matches your interest, don’t hesitate to apply! We might have an opportunity that aligns perfectly with your skills and experience in the near future.

Join Us in Strengthening Global Connections!At Kong, we value diverse applicants who may not fit every criterion but are eager to contribute. If you're passionate about cybersecurity and your skills align with our needs, we encourage you to apply!Position Overview:We are in search of a proactive and skilled Senior Technical Program Manager (TPM) to bolster our Cybersecurity team within the Office of the Chief Information Security Officer (OCISO) at Kong. This role will encompass a wide array of cybersecurity initiatives, including risk management, compliance automation, security operations, and technical delivery.The successful candidate will possess extensive experience in an Information Security or Cybersecurity role, showcasing a robust comprehension of security frameworks, risk management, and technical program execution. Relevant certifications such as CISSP or CISM are highly regarded.Key Responsibilities:Lead and oversee Kong's Cybersecurity Programs within the OCISO.Establish, develop, and monitor key performance indicators (KPIs).Collaborate with engineering, product, and business teams to define, prioritize, and deliver effective technical solutions.Communicate complex technical challenges and resolutions to leadership and stakeholders effectively.Remain informed on regulatory and industry standards (such as ISO 27001, PCI-DSS, FedRAMP, NIST 800-53) to guide risk and control strategies.Develop strategies for issue and risk mitigation, contingency planning, and compliance adherence.Exhibit ownership and independence in managing programs and delivering high-quality results.Qualifications:Proven experience in an Information Security or Cybersecurity team.Strong program and project management skills with comprehensive knowledge of security and audit frameworks (e.g., SOC 2, PCI, ISO, FedRAMP).Ability to effectively connect Product, Engineering, and Architecture teams to facilitate solutions.Exceptional communication, stakeholder engagement, and organizational capabilities.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking the full potential of AI technology. Our mission is to secure this transformative approach by developing a trusted and neutral infrastructure that organizations can rely on to navigate this new era safely. This endeavor requires a passionate and innovative mindset to tackle complex challenges with significant real-world implications. We are in search of proactive builders and leaders who value speed, urgency, and excellence in execution.If you share our vision, we invite you to discuss this exciting opportunity with us.The Customer First TeamOur team consists of experts in Identity and Access Management (IAM), dedicated to maximizing the potential of the Okta IAM platform for our customers, businesses, and organizations. We focus on delivering rapid time-to-value in adoption and usage while promoting scalability and agility. Join us as we work towards a future where identity truly belongs to you.Role SummaryReporting to the Manager of Partner & Education Services, you will serve as a crucial technical subject matter expert, responsible for crafting and developing impactful learning experiences, including Instructor-Led Training (ILT) and professional services toolkits. This role emphasizes designing comprehensive learning journeys that facilitate the successful deployment, operation, and adoption of solutions in real-world applications.In collaboration with the Delivery, Enablement, Partner, and Product teams, you will ensure that our customers and partners have the hands-on resources and technical guidance necessary to excel in a dynamic ecosystem. The ideal candidate is enthusiastic about technology and education, possessing the ability to translate intricate product features into straightforward, actionable training and documentation for both developer and administrator audiences. By creating exceptional learning experiences, you will play a pivotal role in accelerating customer time-to-value, enhancing partner-driven revenue, and improving overall customer satisfaction.Key ResponsibilitiesTechnical Lab Development: Design, maintain, and support interactive lab environments that reinforce learning through practical application, focusing on understanding the 'why' behind the 'how.'New Product Readiness: Serve as a technical subject matter expert for new product launches, transforming complex features into easily digestible content for our customers and partners.Subject Matter Expert: Stay informed on emerging trends, industry best practices, and identity-driven digital transformation. Maintain a comprehensive technical understanding of Okta and Auth0.

About the Role:We are seeking a dedicated IT Project Manager to join our team on a permanent basis. In this pivotal role, you will lead cross-functional teams and serve as the primary point of contact for client communications regarding project-related matters. You will manage project costs, risks, and deliverables following our company's Software Development Life Cycle (SDLC) process.Key Responsibilities:Develop and maintain comprehensive project plans, initiation documents, weekly status reports, and closing documentation. Schedule and facilitate regular meetings with project sponsors, stakeholders, and technical teams.Define and document the project scope, including functional requirements.Create and implement project documentation encompassing communication plans, roles and responsibilities, change management, risk management, issue resolution, and vendor management.Ensure that all project documents are complete, up-to-date, and formally approved.Monitor and report on team hours.Prepare and present status updates to stakeholders.Oversee financial project accounting, including forecasting.

Join our team at Momentum Financial Services Group, where we are dedicated to empowering individuals by transforming their financial experiences. With over 40 years of expertise, we are the driving force behind Money Mart, Canada's largest non-bank branch network, and a pioneering provider of financial solutions tailored for underserved communities. Our diverse offerings, including short-term loans, money transfers, and prepaid cards, ensure that millions of customers have access to essential financial resources whenever they need them. At MFSG, we collaborate across various teams to develop innovative solutions that eliminate barriers and enhance financial accessibility. Your role will be integral in problem-solving, system-building, and strategic planning, ultimately providing meaningful support to those who rely on us.