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Program Manager and Training Lead

CGS FederalBaltimore, MD
On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess:- Proven experience in program management and training development.- Strong collaboration skills and the ability to work with diverse teams.- Excellent communication and presentation abilities.- Proficiency in creating engaging training materials and instructional content.- A proactive approach to identifying and addressing training needs.

About the job

Join CGS Federal as a Program Manager and Training Lead, responsible for designing, developing, and delivering comprehensive training programs for both internal and external stakeholders within a government context.

At CGS, we unite passionate and skilled professionals to address the most pressing challenges faced by government entities using innovative technology. We are looking for individuals who are eager to drive government innovation, value teamwork, and are adept at anticipating the needs of their colleagues. We foster a supportive environment that encourages professional development through various learning avenues.

Key Responsibilities:
- Collaborate with the transformation readiness team to review and finalize Training Plans.
- Create, develop, and deliver targeted training sessions as outlined in the VCF Transformation Training Plan, utilizing input from system integrators to craft effective training materials.
- Design and co-deliver in-depth substantive training sessions for VCF staff covering the entire claims lifecycle, including policy and procedure training supported by subject matter experts.
- Produce professional-quality graphics and instructional media for How-To Guides and other communications to educate stakeholders about VCF Transformation and associated processes.
- Work closely with the VCF team and system integrators to facilitate a smooth transition and successful implementation of revamped claim review and operational processes.

About CGS Federal

CGS Federal is committed to bringing together a talented workforce to tackle the evolving challenges in government sectors through state-of-the-art technology solutions. We pride ourselves on fostering an innovative work culture that emphasizes collaboration and continuous learning.

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