About the job
Turner & Townsend Heery is on the lookout for a seasoned and strategic Program Director to spearhead a comprehensive higher education capital improvement initiative. This pivotal role entails supervising all stages of design and construction, leading a multidisciplinary team, and ensuring the successful execution of projects that align with educational objectives, budget constraints, and timelines.
Key Responsibilities:
Program Leadership & Strategy
- Formulate and execute the overarching program strategy, goals, and operational plans.
- Establish and uphold program-wide processes, protocols, and standards.
- Define and monitor Key Performance Indicators (KPIs) to gauge program performance.
- Consult with senior leadership and stakeholders regarding program direction, potential risks, and opportunities.
- Engage directly with clients to clarify program requirements, prepare scopes of work, define project delivery resource needs, recommend delivery and procurement strategies, and identify risks.
- Implement governance for project documentation in accordance with company and client standards.
- Guarantee the accuracy, timeliness, and coordination of project data and documentation.
- Report on project status and variances, devising action plans to achieve objectives, budget, and schedule.
- Manage the flow of project information between the team and the client through regular meetings and written updates.
- Exhibit a thorough understanding of projects and project management in relation to business outcomes (business case, economic implications, business risks, etc.).
Team Management
- Lead and mentor a team of design managers, project managers, and project controls professionals.
- Encourage a collaborative and high-performance culture across all teams.
- Provide mentorship and professional development opportunities for team members.
- Plan and monitor appropriate staffing levels and labor utilization, including overtime management.
- Conduct and deliver performance evaluations for staff, mentoring and coaching team members to enhance competencies.
- Demonstrate leadership by exemplifying behaviors consistent with the company's values.
Design & Construction Oversight
- Supervise all phases of design and construction, ensuring alignment with educational requirements and district standards.
- Coordinate with architects, engineers, contractors, and other consultants.
- Ensure adherence to applicable codes, regulations, and district policies.
- Monitor each project's progress against objectives, approved budgets, and timelines.
Stakeholder Engagement
- Act as the primary liaison for district leadership.
- Effectively communicate program progress, challenges, and milestones.
- Facilitate stakeholder meetings and maintain open lines of communication.

