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Experience Level
Experience
Qualifications
What We Are Looking For
Analytical Skills: Proficient in analyzing production processes to identify optimization areas.
Technical Proficiency: In-depth understanding of production systems and effective solutions to enhance operational efficiency.
Problem-Solving Skills: Strong ability to troubleshoot production issues and implement effective solutions.
Data Centre Experience: Familiarity with Data Centre facilities, including temperature and humidity monitoring, smoke detection, fire suppression systems, and UPS units.
AWS Knowledge: Familiarity with AWS tools such as CloudWatch and CloudTrail is advantageous.
Shift Flexibility: Willingness to work in shifts, with the following schedule:
1st Shift: 7:00 AM to 3:00 PM
2nd Shift: 2:45 PM to 10:30 PM
3rd Shift: 10:15 PM to 7:15 AM
Rotational Shift Pattern: Two days in each shift followed by two off days.
About the job
Job Summary
The Operator will be instrumental in enhancing and automating production operations, ensuring integration with the daily monitoring functions of the Agency’s IT systems.
Key Responsibilities
Continuous Service Improvement: Enhance Data Centre Operations by pinpointing improvement opportunities to bolster production stability, stakeholder experience, and overall service quality.
Automation Opportunities: Identify and implement automation solutions within production processes to optimize operations and minimize manual intervention.
Incident Management: Promptly escalate and communicate significant incidents, leading investigations and ensuring effective resolution with workarounds or permanent solutions.
Troubleshooting: Engage in troubleshooting of system and network connectivity issues prior to escalation.
Performance Monitoring: Track production metrics and performance indicators to ensure operational targets are achieved.
Compliance Assurance: Ensure adherence to safety and regulatory standards within production environments.
Other Duties: Carry out ad-hoc responsibilities as assigned.
About AvePoint Inc.
AvePoint Inc. is a leading provider of SaaS solutions, focused on helping organizations manage and optimize their data in the cloud. With a commitment to innovation and excellence, AvePoint empowers businesses to enhance operational efficiency and compliance through cutting-edge technology.
First Circle is rapidly emerging as one of the leading fintech companies in the Philippines, dedicated to providing innovative financial solutions for underserved small and medium enterprises (SMEs). Our mission has already transformed access to credit for countless businesses, and we are excited to embark on an ambitious journey towards becoming a comprehensive neobank. This includes offering multi-currency bank accounts, seamless payment solutions, foreign exchange services, corporate credit cards, and payroll solutions. As we prepare for this next chapter of growth, we are seeking exceptional talent with proven expertise to join our team.We are currently in search of a Director of New Product Operations who will spearhead the operations for our newly launched products, starting with employee salary loans and credit cards. In this pivotal role, you will take charge of evolving these new products from initial concepts into valuable offerings for our customers.The ideal candidate will possess exceptional problem-solving and analytical abilities, demonstrating a track record of operational excellence. You will be a hands-on leader, adept at building and managing a team of high-performing individuals. Comfort with data and a keen interest in tackling complex challenges in undefined environments will be crucial. You will collaborate closely with cross-functional teams, engaging with senior stakeholders to drive results.Please note: This role will be based in the Philippines, with relocation and sponsorship options available.Key Responsibilities:Directly report to the Vice President of Operations (former Uber and BCG executive), enjoying significant exposure to leadership.Lead the operations for our “new products,” including employee salary loans and credit cards, with additional products likely under your purview in the future. These initiatives are critical business priorities.Assume ultimate ownership of these products, responsible for delivering exceptional user experiences, managing day-to-day operations, defining and executing growth strategies, and overseeing P&L accountability.Collaborate closely with our technology and product teams, as well as other departments (sales, marketing, finance, legal) to ensure product growth.Maintain a strong focus on user experience, partnering with our tech team to continually enhance our products.Establish operational processes and systems to ensure efficient product management, prioritizing automation wherever possible.Devise strategies for product distribution in cooperation with our existing sales force.Develop and cultivate a team of top-tier operators, expanding your responsibilities and product portfolio as we introduce more solutions for our customers.
Job Summary The Operator will be instrumental in enhancing and automating production operations, ensuring integration with the daily monitoring functions of the Agency’s IT systems. Key Responsibilities Continuous Service Improvement: Enhance Data Centre Operations by pinpointing improvement opportunities to bolster production stability, stakeholder experience, and overall service quality. Automation Opportunities: Identify and implement automation solutions within production processes to optimize operations and minimize manual intervention. Incident Management: Promptly escalate and communicate significant incidents, leading investigations and ensuring effective resolution with workarounds or permanent solutions. Troubleshooting: Engage in troubleshooting of system and network connectivity issues prior to escalation. Performance Monitoring: Track production metrics and performance indicators to ensure operational targets are achieved. Compliance Assurance: Ensure adherence to safety and regulatory standards within production environments. Other Duties: Carry out ad-hoc responsibilities as assigned.
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Full-time|On-site|East Asia, Singapore or New York City
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Join Airwallex as a Product Director, InfrastructureAt Airwallex, we are redefining the payments landscape for businesses around the globe. As the only unified financial platform designed specifically for global enterprises, we leverage our proprietary infrastructure and software to empower over 200,000 businesses, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our solutions encompass everything from business accounts and payments to spend management and treasury, all integrated seamlessly to facilitate business growth on a global scale.Founded in Melbourne, our diverse and innovative team of over 2,000 talented professionals operates across 26 offices worldwide. Our valuation stands at an impressive US$8 billion, supported by world-class investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and more. If you are ready to embrace the most ambitious work of your career, we invite you to join our mission.What We Look ForWe seek proactive builders who share our founder-like energy and desire to create meaningful impact. You should possess strong expertise in your role, coupled with a sharp analytical mindset. You are driven by our mission and operating principles. Your ability to make quick yet judicious decisions, paired with a deep curiosity to explore challenges, will be vital in your role.As a team player, you will transform innovative concepts into tangible products and ensure efficient execution from start to finish. Utilizing AI to enhance productivity and expedite problem-solving is part of our culture. You will face complex, high-visibility challenges alongside exceptional teammates, advancing your career as we innovate the future of global banking. If this resonates with you, let’s create the future together.Note: This position is located in Singapore and requires proficiency in Mandarin.About the TeamYou will collaborate with the Global Treasury Payment Network (GTPN) product team, a dynamic group focused on developing the infrastructure that facilitates international money movement at Airwallex. The team plays a crucial role in enabling our customers to transfer funds worldwide efficiently, while directly contributing to our growth objectives and strategic initiatives. We prioritize curiosity, customer focus, and rapid cross-functional execution, aiming to deliver reliable, scalable products while fostering individual growth through mentorship and continuous learning opportunities.
MORROW HEALTHMORROW Health stands as Singapore’s premier integrated fitness and recovery hub, committed to fostering healthier and more resilient lifestyles through intentional daily habits. Grounded in the principles of lifestyle medicine, MORROW Health seamlessly integrates physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programs and purpose-built environments that facilitate sustainable lifestyle changes. With a strong emphasis on evidence-based practices and data derived from wearables and lifestyle inputs, MORROW Health empowers its members to identify patterns, cultivate consistency, and maintain accountability—transforming insights into actionable steps that support long-term vitality and clarity without the need for medical intervention.Position Overview: Reporting directly to the CTO, the Head of Cybersecurity and IT is responsible for overseeing global IT operations, cybersecurity measures, and compliance protocols. This role involves establishing and providing hands-on IT and cybersecurity solutions, creating standard operating procedures (SOPs) and policies, and leading a dedicated team of IT and cybersecurity engineers, helpdesk staff, and compliance associates.
Join ServiceNow as the Director of Partner Operations for the APAC region, where you will play a pivotal role in driving operational excellence and facilitating strategic partnerships across diverse markets. In this position, you will lead cross-functional teams to enhance collaboration and improve partner engagement, aligning with our growth objectives.Your leadership will be essential in optimizing processes, ensuring that our partners receive the highest level of support and that operational challenges are effectively addressed. You will also be responsible for developing and implementing innovative strategies to enhance partner satisfaction and drive revenue growth.
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Who We AreAt OKX, we envision a future transformed by cryptocurrency, empowering individuals with greater freedom. As a premier cryptocurrency exchange and the innovator behind the OKX Wallet, we provide millions with access to cryptocurrency trading and decentralized applications (dApps). Trusted by numerous large institutions, we ensure secure and reliable access to crypto markets, backed by our Proof of Reserves. Our global teams are unified by core values: We Before Me, Do the Right Thing, and Get Things Done. These principles encapsulate our culture and foster an inclusive, rewarding, and diverse environment for every member of the OKX family. OKX is part of OKG, dedicated to bringing the benefits of Blockchain technology to users worldwide through our flagship products including OKX, OKX Wallet, OKLink, and more.
Role overview The Director of Fraud Operations at Delivery Hero leads the company’s strategy for identifying and managing fraud risks. Based in Singapore, this role blends strategic planning, data-driven analysis, and day-to-day operational oversight. The position plays a key part in protecting the integrity of Delivery Hero’s platforms. What you will do Guide efforts to detect, evaluate, and respond to fraud risks across all company platforms. Develop and enhance fraud prevention strategies that safeguard assets while maintaining a positive experience for customers. Work closely with teams throughout the organization to implement and strengthen fraud controls and operational processes.
About AirwallexAirwallex is a pioneering unified payments and financial platform designed specifically for global businesses. Leveraging our innovative blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses worldwide—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—with integrated solutions that streamline everything from business accounts and payments to spend management and treasury, as well as embedded finance on a global scale.Founded in Melbourne, our diverse team comprises over 2,000 of the most talented and innovative professionals in the tech industry, spread across 26 offices worldwide. With a valuation of US$8 billion and the backing of industry-leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of creating the future of global payments and financial services. If you're eager to undertake the most ambitious work of your career, we invite you to join us.
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As the Director of Product for our B2B Wealth Platform, you will lead the charge in shaping our product vision and strategy. You will work closely with cross-functional teams to develop innovative solutions that meet the needs of our corporate clients. Your expertise will help us drive product development from concept to launch, ensuring alignment with market demands and business goals.
Join OKX as the Director of Product focusing on Trust & User Experience. In this pivotal role, you will lead the enhancement of our compliance systems, ensuring that user journeys intersect seamlessly with compliance, trust, and business growth. You will drive initiatives aimed at minimizing friction in essential processes such as onboarding, identity verification, and account access, empowering users to navigate our platform quickly while adhering to regulatory standards. Collaborating with cross-functional teams, you will champion a culture of innovation and excellence, making a meaningful impact on our users' experiences.
Feb 9, 2026
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