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Production Engineer

On-site Full-time

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Experience Level

Experience

Qualifications

Basic Requirements:Bachelor’s degree in Engineering, Electronics, Telecommunications, Computer Science, or a related field, or equivalent professional experience.2–3 years of recent experience in live production, streaming, broadcast, or other critical technical environments. Strong understanding of SDI-based production workflows and basic knowledge of IP-based media transport. Familiarity with Linux and Windows operating systems in a technical setting. Comprehension of networking fundamentals (VLANs, multicast, routing, PTP) with a desire to enhance IP production skills. Proficiency with SRT, NDI, Dante/AES67, LiveU, bonded cellular, and other contribution tools. Excellent customer service skills and professionalism, especially in high-pressure situations. Strong documentation practices and commitment to standards. Willingness to work evenings, overnight shifts, weekends, and holidays as required.

About the job

JOB DESCRIPTION – As a Production Engineer at NBCUniversal, you will play a crucial role in delivering top-notch support for live television productions, both scripted and unscripted. Your expertise will be essential in assisting the projects team with system enhancements, updates, and operational improvements.

Key Responsibilities:

  • Provide exceptional technical support and maintain a complex broadcast production environment featuring multiple studios and control rooms.
  • Diagnose and resolve issues related to routing, audio, video, intercom, graphics, replay, ingest, and IP/streaming systems during live and recorded broadcasts.
  • Assist in managing hybrid SDI/IP infrastructures, including SMPTE 2110 concepts, multicast, VLANs, and PTP, under the mentorship of senior engineers.
  • Operate and monitor virtualized systems (VMware/Hyper-V) and cloud-enabled production workflows as needed.
  • Utilize foundational scripting knowledge (Python, Bash, PowerShell) to aid in automation tasks, troubleshooting, and log analysis.
  • Employ monitoring tools (DataMiner, Datadog, NewRelic, Op5, Grafana) to support system health checks and identify performance issues.
  • Assist with contribution workflows including SRT, NDI, Dante/AES67, and other IP-based transport methods for remote and cloud productions.
  • Provide basic support for field productions and temporary setups as necessary.
  • Collaborate seamlessly with engineering, production, and IT teams across both local and remote operations (Mexico and Miami).
  • Document SOPs, workflows, diagrams, inventory, and system configurations in accordance with NBCU O&T standards.
  • Adhere to the best practices for technical security, including access control and network safety protocols.

About NBCUniversal Media, LLC

NBCUniversal is a premier global media and entertainment company dedicated to creating outstanding content that engages audiences across film, television, and streaming platforms. Our diverse portfolio includes esteemed brands such as NBC, NBC Sports, Telemundo, Bravo, and our streaming service, Peacock. We produce and distribute captivating entertainment through renowned studios like Universal Pictures and DreamWorks Animation, and operate thrilling theme parks worldwide, including Universal Orlando Resort and Universal Studios Hollywood. Join us as we continue to deliver exceptional experiences and storytelling to audiences around the globe.

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