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Experience Level
Entry Level
Qualifications
To be successful in this role, candidates should possess strong analytical skills and a passion for technology. Experience in customer support or technical support is preferred. Familiarity with software development and an understanding of biopharmaceutical workflows will be advantageous. Excellent communication skills, both written and verbal, are essential.
About the job
The Product Support Analyst at Benchling works as part of the customer success team in San Francisco. The main goal is to help users get the most out of Benchling’s products, making sure they have a positive and productive experience with the platform.
What you will do
Answer user questions and address technical problems as they arise
Assist with onboarding new customers to the Benchling platform
Gather user feedback and communicate it to the product team
This position helps ensure customers receive timely support and guidance, contributing to a smooth and supported journey as they use Benchling’s tools.
About Benchling
Benchling is a pioneering life sciences software company dedicated to accelerating research and development in the biotechnology sector. Our platform empowers scientists and researchers to streamline their workflows and enhance collaboration. Join us in transforming the future of life sciences.
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Search for Application Security Engineer At Benchling San Francisco Ca
Full-time|$147K/yr - $200K/yr|On-site|San Francisco, CA
Revolutionizing biotechnology is at the core of our mission at Benchling. From the medicines we consume to the crops we cultivate, biotechnology is changing our lives. To keep pace with the rapid advancements in science, we need cutting-edge technology.Benchling empowers the world's leading biotech firms through our R&D Cloud, accelerating the creation of groundbreaking products and streamlining their journey to market.Join us in merging modern software with the forefront of scientific discovery.ROLE OVERVIEWAs an Application Security Engineer at Benchling, you will be an integral part of our dynamic team dedicated to upholding a top-tier security program. We prioritize the delivery of real-world security solutions while embracing automation to add value to our organization. We're searching for engineers who are passionate about safeguarding sensitive data that impacts society.RESPONSIBILITIESIntegrating and enhancing both external and internal security tools within our development and build environments.Creating streamlined processes to embed security into our Software Development Life Cycle (SDLC).Working collaboratively with engineers to identify and mitigate vulnerabilities, thereby minimizing risk.Conducting thorough code reviews of our applications and services.Partnering with our Product Design and Software Engineering teams on security and privacy initiatives, leading security design reviews and threat modeling.Engaging in incident response and vulnerability remediation activities.Formulating secure coding and design practices and providing training to engineering teams.Executing black-box and gray-box penetration testing on our applications and services.
Full-time|From $165.1K/yr|On-site|San Francisco, CA
Biotechnology is transforming the world around us—impacting the medicines we use, the crops we cultivate, the fabrics we wear, and the essential products we depend on daily. To keep pace with the rapid advancements in science, we need cutting-edge technology.At Benchling, our mission is to harness the potential of biotechnology. The most innovative biotech firms leverage Benchling’s R&D Cloud to facilitate the development of revolutionary products, shortening the time to key milestones and market entry.Join us in revolutionizing science through modern software solutions.ROLE OVERVIEWWe are a dedicated team focused on developing AI tools for scientists, including agents that automate repetitive tasks and models that enhance molecular design. Our aim is to democratize AI accessibility, empowering every scientist to utilize these advancements. As a member of our engineering team, you will create product experiences that promote AI adoption among the vast community of scientists using Benchling. You will combine robust technical expertise with a keen product sense, optimizing onboarding processes, creating viral engagement strategies, and guiding scientists in effectively integrating AI into their daily activities. Given that we are at the forefront of scientific AI, both at Benchling and in the broader industry, we will iterate quickly based on customer feedback and adapt our strategies to discover the best pathways for development and market engagement. Our success hinges on our curiosity and commitment to our customers.
Full-time|$195.9K/yr - $265K/yr|On-site|San Francisco, CA
The biotechnology sector is revolutionizing our world, influencing everything from the medications we consume to the crops we cultivate, the apparel we wear, and the household essentials we depend on each day. To keep pace with the rapid advancements in science, we require superior technology.Benchling is dedicated to unleashing the potential of biotechnology. The most pioneering biotech firms utilize Benchling’s R&D Cloud to facilitate the creation of groundbreaking products and expedite their journey to market and milestone achievements.Join us in our quest to modernize software for contemporary science.ROLE OVERVIEWBenchling aims to fast-track life sciences research and development. We develop a comprehensive suite of tools that scientists employ daily to address critical global challenges. Our tools must be fine-tuned to enhance scientists' efficiency across a wide range of research, development, and manufacturing processes. This is where our Data Input team plays a crucial role.The Data Input team is responsible for creating platforms and user experiences that empower scientists and lab operators to efficiently gather and manage their data. We design structured tables, forms, and data entry tools that allow scientists to input, transform, and relay their laboratory data seamlessly. Our focus encompasses not only the user experience for scientists in the lab but also the integration capabilities for software developers who utilize our components in their applications. Increasingly, we are integrating AI-driven features that make data entry quicker, more precise, and more insightful.Our team is responsible for components utilized by over 90% of Benchling's customers and plays a pivotal role in initiatives that have a company-wide impact. Currently, we are concentrating on enhancing the fundamental capabilities of the platform that is the backbone for Benchling's most essential applications—investing in foundational re-architecture, performance enhancements, and scalability efforts that will unlock new APIs, AI features, and future product functionalities. This is technically challenging work that requires careful planning and a long-term perspective. This position is perfect for managers who thrive in deep technical environments, have a proven history of guiding teams through extensive refactoring and platform migrations, and take pride in constructing the foundations that lead to significant customer successes.
Full-time|$141.1K/yr - $190.9K/yr|On-site|San Francisco, CA
At the forefront of biotechnology, Benchling is revolutionizing the way we interact with life sciences—from the medicines we consume to the crops we cultivate, and the materials we utilize daily. As the pace of scientific advancement increases, the need for cutting-edge technology becomes paramount.Benchling’s mission is to unlock the vast potential of biotechnology. Our R&D Cloud is trusted by the most pioneering biotech firms to expedite the development of innovative products, significantly reducing time to market and milestones.Join us in merging modern software solutions with contemporary scientific endeavors.ROLE OVERVIEWAs a Software Engineer on our Developer Enablement team, you will be instrumental in crafting the platform that facilitates our community of scientific applications. Your role transcends traditional coding; you will influence how developers, partners, and researchers engage with Benchling’s offerings, empowering them to develop tools that bolster transformative research. Your contributions will be pivotal in reshaping the scientific landscape and enhancing the integration of third-party solutions across our platform.Our team is engaged in a variety of innovative early- and mid-stage projects, including developer APIs, event delivery systems, AI-driven agents, and new platform infrastructure aimed at fostering a robust ecosystem of scientific applications. This diversity provides our engineers with the flexibility to pursue projects that resonate with their personal interests and professional skills, underlining the role's designation as a “Developer Platform Engineer.”This is a hands-on, high-impact position where your work will be recognized throughout the organization and by scientific users globally. You will collaborate closely with product managers, designers, and fellow engineers, addressing complex challenges while expanding your expertise in platform development and life sciences.
Full-time|$144K/yr - $144K/yr|On-site|San Francisco, CA
The field of biotechnology is transforming life as we know it, influencing everything from our medications to our agricultural practices, the fabrics we wear, and the essential household items we depend on daily. To keep pace with the rapid advancements in science, we require superior technology.At Benchling, our mission is to harness the potential of biotechnology. Leading biotech firms globally utilize Benchling's R&D Cloud to facilitate the creation of groundbreaking products, expediting their journey to milestones and market readiness.Join us in revolutionizing modern software for contemporary science.ROLE OVERVIEWWe are looking for enthusiastic New Graduate Software Engineers to join our 2026 cohort in San Francisco. As a new graduate at Benchling, you will take on significant responsibilities from the outset—designing, developing, and enhancing the systems that underpin our platform and offerings. Based on your interests and expertise, you will either be part of our platform and infrastructure teams (focused on enhancing scalability, reliability, and performance) or our product and application teams (dedicated to delivering impactful features that propel the future of life sciences R&D). You’ll collaborate with seasoned engineers and technical leaders who are dedicated to mentorship and engineering excellence, enabling you to grow swiftly while making valuable contributions to a product utilized by scientists worldwide.
Benchling creates software tools for scientists and biotech companies, supporting research and development across the globe. The platform serves more than 200,000 scientists, including teams at organizations like Sanofi and Moderna, as well as academic research labs. By connecting experiments, structured data, and AI-powered insights, Benchling works to reduce the time it takes for discoveries to reach real-world applications. Role overview This Software Engineer position focuses on integrating advanced scientific AI models into the Benchling platform. The main responsibility is to build a scalable system for hosting and managing scientific models, while also developing frameworks that allow model creators to bring their solutions into the Benchling environment. What you will do Develop and maintain a platform that supports scientific AI models at scale. Create frameworks that make it easier for model developers to contribute to Benchling. Experiment with new technologies to improve model integration and performance. Work closely with internal teams and external partners to deliver solutions. Help shape how scientists design molecules and apply AI in their research workflows. Location This role is based in San Francisco, CA.
As a Strategic Account Executive at Benchling, you will play a pivotal role in driving our growth by building strong relationships with key clients in the life sciences industry. You will leverage your expertise to identify client needs and deliver innovative solutions that enhance their operational efficiency.Your responsibilities will include managing a portfolio of strategic accounts, collaborating with cross-functional teams, and developing tailored strategies to ensure client success and satisfaction.
Join Benchling as an Inside Sales Representative and be a key player in driving our growth in the biotechnology and pharmaceutical sectors. You will engage with potential clients, understand their needs, and present Benchling's innovative solutions to enhance their research and development processes.
Role overview The Product Support Analyst at Benchling works as part of the customer success team in San Francisco. The main goal is to help users get the most out of Benchling’s products, making sure they have a positive and productive experience with the platform. What you will do Answer user questions and address technical problems as they arise Assist with onboarding new customers to the Benchling platform Gather user feedback and communicate it to the product team This position helps ensure customers receive timely support and guidance, contributing to a smooth and supported journey as they use Benchling’s tools.
Full-time|$165K/yr - $200K/yr|On-site|San Francisco, California
About Us:At Notion, we empower individuals and teams to create beautiful, efficient tools tailored to their work. In an era where countless apps and tabs can overwhelm, Notion stands out by offering a unified space for collaboration. Our platform seamlessly integrates documentation, notes, projects, calendars, and emails—all enhanced with AI capabilities for streamlined workflows and insights. Our users, ranging from individuals to industry leaders like Toyota, Figma, and OpenAI, appreciate Notion's versatility, choosing us to save time and resources.We believe that in-person collaboration is vital to our culture. All team members are expected to work from our offices on designated Anchor Days—Mondays, Tuesdays, and Thursdays—though certain roles may require additional in-office days.About the Role:With millions of users and a continuously growing community, Notion is committed to providing a secure and reliable experience. As an Application Security Engineer, you will play a pivotal role in fortifying this trust while helping us innovate and expand our offerings. Your expertise will be essential in ensuring that our flexible and powerful application meets the security needs of thousands of businesses worldwide, safeguarding their data and that of their customers.We are seeking passionate security engineers dedicated to simplifying secure coding practices for developers. In this role, you will act as a consultant, advocate, and builder, focusing on preventing and addressing software vulnerabilities across Notion's product suite.What You'll Achieve:Contribute significantly to defining the direction and objectives of Notion’s Application Security team.Facilitate secure development by providing design guidance and developing solutions to eliminate vulnerabilities.Establish static and dynamic analysis rules to identify weaknesses within our codebase.Educate developers on security and privacy best practices to prevent vulnerabilities during development.Lead and participate in strategies to mitigate AppSec-related incidents.Develop and maintain tools that proactively prevent vulnerabilities or automate remediation.
Perplexity is on the lookout for an exceptional and proactive Application Security Engineer to enhance our innovative security team. Join us in transforming how individuals search and engage with the internet. You will be instrumental in developing systems, tools, and processes that seamlessly integrate security for developers, fostering rapid innovation while safeguarding our users on a large scale.Key ResponsibilitiesDesign and deploy scalable, developer-friendly security solutions that seamlessly incorporate into engineering workflows.Lead threat modeling exercises, design evaluations, and code assessments for new features and significant product launches.Develop and enhance secure-by-default frameworks for authentication, authorization, input validation, and secrets management.Create and integrate automated security tools within CI/CD pipelines (including linters, dependency scanners, and policy enforcement).Collaborate with product and engineering teams to address vulnerabilities and contribute to incident response and postmortems.Oversee, manage, and enhance our third-party penetration testing engagements and bug bounty program, working closely with external security researchers to detect and fix vulnerabilities.Stay updated on prevalent threats and attack strategies, driving the continuous improvement of our application security posture.
About the Role mercor is hiring a Security Engineer focused on Application Security in San Francisco or New York City. This role centers on protecting company applications from threats and vulnerabilities. The Security Engineer works closely with teams across the company to strengthen security practices and improve the overall security of our software. What You Will Do Work with engineers and other teams to apply security best practices throughout the development lifecycle Perform detailed security assessments of applications Identify and address new and existing security risks Help improve the security posture of mercor’s applications
About Our TeamAt OpenAI, security is a core pillar of our commitment to ensuring that artificial general intelligence is beneficial to all of humanity. Our Security team plays a crucial role in safeguarding OpenAI’s technology, personnel, and products. We focus on creating effective technical solutions while maintaining operational excellence. Our guiding principles include prioritizing impactful actions, empowering researchers, preparing for transformative technologies, and fostering a robust security culture.About the RoleAs a Security Engineer specializing in Application Security, you will be at the forefront of identifying and addressing security vulnerabilities within our software applications. Your expertise will be applied through building innovative security tools, conducting code reviews, performing penetration testing, and executing thorough security assessments.We are seeking proactive individuals who can collaborate closely with development teams to ensure the integration of secure coding practices throughout the software development lifecycle. Your role will also encompass providing security guidance to developers and stakeholders, thereby enhancing the overall security awareness across the organization.This position is ideally based in San Francisco, Seattle, or New York City, but remote work options will be considered. Our hybrid work model includes three days in-office each week, along with relocation assistance available for new hires.Key Responsibilities:Conduct Security Assessments: Regularly perform security assessments, code reviews, and penetration tests to uncover vulnerabilities in applications.Develop Security Tools: Design and implement security tools, frameworks, and methodologies to shield applications from potential threats.Collaborate with Development Teams: Partner with development teams to ensure best security practices are embedded in the software development lifecycle, including secure coding standards.Threat Modeling and Risk Management: Engage in threat modeling and risk assessments to identify potential risks early and formulate effective mitigation strategies.Manage Vulnerabilities: Track, analyze, and oversee vulnerabilities in applications, providing guidance and support for remediation efforts.Incident Response: Participate in incident response efforts as necessary, ensuring swift action is taken to mitigate security incidents.
About the Role mercor is hiring an Application Security Engineer in San Francisco. This role focuses on protecting our applications by applying proactive security practices and conducting detailed assessments. The work centers on finding vulnerabilities and putting strong security protocols in place to keep our products secure and dependable.
Full-time|$237.6K/yr - $297K/yr|On-site|San Francisco, CA; Seattle, WA; New York, NY
Join Scale AI as a talented Infrastructure Security Engineer, where you'll play a pivotal role in safeguarding the integrity and security of our platform. This position focuses on securing expansive cloud environments, managing and fortifying various compute clusters, and reviewing infrastructure as code. Your proficiency in cloud security, infrastructure automation, and advanced security practices will be crucial in upholding and advancing our security framework.Your responsibilities include:Securing infrastructure across major cloud hosting platforms (e.g., AWS, Azure, GCP).Implementing and maintaining comprehensive security configurations and policies for cloud environments.Conducting regular security assessments and audits to identify vulnerabilities and propose enhancements.Developing and enforcing security best practices for infrastructure automation and orchestration.Collaborating with Developer Experience, IT, and product teams to integrate security into every phase of the infrastructure lifecycle.Reviewing and securing infrastructure as code (e.g., Terraform, CloudFormation).Mentoring team members on infrastructure security best practices and emerging threats.
Full-time|$248K/yr - $279K/yr|On-site|San Francisco Bay Area
At Discord, we connect over 200 million users every month through our platform, primarily for one exhilarating reason: gaming. With more than 90% of our community engaged in gaming, they collectively spend an astounding 1.5 billion hours indulging in thousands of unique titles on Discord each month. Our commitment is to enhance the gaming experience, making it more enjoyable for everyone to communicate and socialize before, during, and after gameplay.Your RoleLead a talented team of security engineers to develop and implement robust application security tools and services, conduct secure design reviews, and perform threat modeling, while providing expert guidance on secure development practices at Discord.Ensure the security of our code and development processes from the Integrated Development Environment (IDE) through to production.Enhance the detection and remediation of security vulnerabilities at scale.Collaborate with various Discord teams to minimize security risks for our users while proactively identifying and addressing security bugs prior to production deployment.Partner with Discord’s product engineering and management teams to advocate for innovative security features that enhance user protection.
About Us:At Parafin, we are dedicated to empowering small businesses, which are the foundation of our economy. Traditional banking solutions often fall short in supporting these enterprises, and that's where we come in. We create technology that simplifies access to essential financial tools for small businesses through their existing sales platforms.We collaborate with notable partners such as DoorDash, Amazon, Worldpay, and Mindbody to provide fast, flexible funding options, spend management solutions, and savings tools to small business users via seamless integration. Parafin handles the complexities of capital markets, underwriting, servicing, compliance, and customer support for our partners.Our team consists of innovators from leading companies like Stripe, Square, Plaid, Coinbase, and Robinhood, all driven by a shared passion for developing tools that foster the success of small businesses. With backing from prominent venture capital firms including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital, Parafin is a Series C company that has raised over $194M in equity and $340M in debt facilities.Join us in creating a future where every small business has the financial resources they need.About the PositionWe are seeking an experienced security-focused engineer to enhance and scale Parafin's security measures across our cloud and platform environments. Our Security and Infrastructure team is responsible for the foundational systems that power all of Parafin—from compute and networking to identity management and compliance. You will play a crucial role in ensuring these systems are secure, reliable, and compliant.In this role, you will design and implement controls, tools, and processes that maintain the resilience and compliance of our infrastructure, all while enabling developers to operate swiftly and safely. You will collaborate closely with various engineering and compliance teams to bolster our approach to access management, application security, threat monitoring, and incident response.
Full-time|$100K/yr - $300K/yr|On-site|San Francisco, CA
About Cogent SecurityCogent Security is pioneering the future of cybersecurity through Applied AI, creating advanced AI agents designed to combat rapidly evolving cyber threats. Our AI Taskforce analyzes vast datasets to neutralize potential breaches before they impact our clients.Our commitment to innovation combines cutting-edge research with practical application, ensuring our solutions are at the forefront of technology. In addition to our product development, Cogent Research acts as our applied AI laboratory, supplying the expertise required to create highly effective security workflows.Since our launch from stealth mode, Cogent has seen remarkable growth, collaborating with Fortune 500 companies to secure some of the most intricate production environments globally.Backed by Greylock, our team consists of exceptional talents from leading universities such as Stanford, Berkeley, and Carnegie Mellon, as well as high-growth companies like Scale AI and Tesla, and cybersecurity experts from stalwarts like Wiz and DeepMind.
Role Overview Writer Inc. is hiring a Security Engineer focused on Detection and Response in San Francisco, CA. This position centers on building and maintaining security controls that safeguard the company’s digital assets. What You Will Do Develop and implement security measures to protect systems and data. Collaborate with teams across the company to strengthen security practices. Respond to security incidents and help improve incident response processes. Location This role is based in San Francisco, CA.
Full-time|$192K/yr - $240K/yr|On-site|San Francisco, California, United States
Why Join Brex?Brex is an innovative AI-driven spend management platform designed to empower businesses to manage expenses with confidence. We provide integrated corporate cards, banking solutions, and global payment options, alongside intuitive software for travel and expense management. From startups to large enterprises, clients like DoorDash, Flexport, and Compass leverage Brex to optimize spending, lower costs, and enhance efficiency worldwide.Joining Brex means embracing challenges, pushing boundaries, and collaborating with industry leaders. We are dedicated to fostering a diverse and inclusive culture where your potential is only limited by your aspirations. We equip you with the necessary tools, resources, and support to advance your career.Engineering at BrexOur engineering culture focuses on building scalable systems with intention and speed. Our teams, spanning Software, Data, Security, and IT, work with high autonomy and deep collaboration. We confront challenging technical problems, take ownership of outcomes, and strive for excellence across all levels—from architecture to deployment. Here, engineering is regarded as a craft, and builders evolve into leaders.Your RoleAs a Senior Application Security Engineer, you will be pivotal in identifying and addressing security vulnerabilities within the Brex platform. Your responsibilities will include conducting code and design reviews, penetration testing, and managing vulnerabilities. You will also develop and maintain tools for static and dynamic testing of the platform, ensuring secure developer workflows. You will collaborate closely with teams across Security Operations, GRC, Product Security, Front End Platform, and IT Infrastructure.We seek individuals with a robust background in penetration testing and a proven track record of uncovering vulnerabilities in complex systems. Your ability to craft exploits that highlight business risk will be essential. This role demands a collaborative spirit, as you will engage with various engineering teams throughout Brex. Your enthusiasm for diverse perspectives and needs is crucial as we build world-class financial services with top-tier security.Brex is at the forefront of AI-driven financial services for dynamic companies such as Coinbase, Robinhood, and Anthropic. As we integrate AI across our product suite, this role will have the chance to significantly influence our approach.
Feb 19, 2026
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