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Product Specialist at Luminance | San Francisco

LuminanceSan Francisco, California, United States
On-site Full-time $75K/yr - $75K/yr

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Experience Level

Entry Level

Qualifications

ResponsibilitiesCollaborate with Account Executives to successfully deliver Proof of Values and manage live projects from planning to final review. Act as a subject matter expert on Luminance’s products, assisting the sales team in converting prospects. Analyze individual use cases, requirements, and needs of each prospect during the Proof of Value. Serve as a trusted adviser and authority on the product to prospects throughout the Proof of Value process. Coordinate with Luminance Support and Technical operations teams to address and resolve technical issues for customers. RequirementsBachelor’s or Master’s Degree in a STEM field with a GPA of 3.5 or higher; candidates with a keen interest in the legal domain are encouraged to apply. Meticulous attention to detail coupled with a problem-solving mindset. Strong technical proficiency with the ability to simplify complex concepts for both technical and non-technical audiences. Exceptional communication skills to facilitate understanding between customers and technical teams.

About the job

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, where innovation meets opportunity. Backed by prestigious venture capitalists and recognized as one of the ‘Most Promising Private AI Companies in the World’ by Forbes and among the ‘Fastest Growing Companies in America’ by Inc. 5000, Luminance is transforming the landscape of the legal profession globally. We are on the lookout for passionate Product Specialists who are eager to provide unparalleled expertise to both prospective and existing customers, ensuring a smooth integration of Luminance’s technology into their operations.

Are you inquisitive, self-assured, and ready to embark on a rewarding technological career? As a Product Specialist, you will be instrumental in guiding businesses worldwide in understanding and adopting groundbreaking AI technology. This entry-level position offers you the chance to collaborate with senior teams from a diverse array of organizations, including multinational law firms, manufacturers, global retailers, and pharmaceutical leaders. You will be at the forefront of customer engagement, learning to translate intricate technological concepts into tangible business value.

Your role will involve supporting the Sales team in acquiring new clients. By leveraging your comprehensive knowledge of our technology, you will showcase its benefits, particularly within the legal sector. During the Pre-Sales Proof of Value (trial) phase, you will assist potential clients in navigating their projects and use cases, providing expert insights to demonstrate the significant impact of our AI solutions.

In addition to focusing on new business acquisition, you will work closely with the Customer Success and Support teams to enhance existing customers' experiences and maximize their return on investment with our platform.

About Luminance

At Luminance, we are at the forefront of harnessing AI technology for the legal sector, consistently recognized for our innovative approach and rapid growth. Joining our team means becoming part of a pioneering company that is reshaping the future of legal work with unparalleled AI solutions.

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