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Product Solutions Architect 3 - LLM Observability

DatadogBoston, Massachusetts, USA; Denver, Colorado, USA; New York, New York, USA; San Francisco, California, USA
Hybrid Full-time $151.5K/yr - $222K/yr

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Experience Level

Mid to Senior

Qualifications

What You’ll Do: Act as the in-house expert for Datadog’s LLM Observability product. Collaborate with Field teams to offer hands-on technical and architectural guidance to enterprise customers implementing LLM Observability. Develop impactful technical materials, including reference architectures, technical guides, cookbooks, and documentation to empower Field teams and the wider customer community. Create proofs of concept and small-scale deployments to validate solutions and replicate real-world customer environments. Serve as a trusted advisor to Product Management by providing actionable feedback based on real-world field experiences. Who You Are: You possess a strong foundation in software engineering, with hands-on experience developing and operating LLM-powered applications in production settings, and are adept at delving into codebases to grasp architectural decisions, trade-offs, and implementation details. You are knowledgeable in distributed systems and fundamental observability concepts—such as tracing, metrics, and logging—and can adapt these principles to the evolving LLM observability landscape, including LLM spans, evaluations, and prompt templates. You have proficiency in programming languages such as Python and/or JavaScript/TypeScript. You thrive in dynamic and ambiguous technical environments.

About the job

The Product Solutions Architecture (PSA) team at Datadog serves as a technical catalyst, empowering our organization and enhancing customer success. As domain experts, PSAs collaborate with Field teams on intricate customer use cases throughout pre- and post-sales engagement, amplifying their influence by generating reusable materials such as reference architectures, technical guides, and enablement assets. By relaying valuable customer insights to our Product teams, PSAs play a crucial role in shaping product roadmaps while fostering increased adoption and long-term customer satisfaction.

Datadog’s LLM Observability product offers organizations the ability to effectively monitor, troubleshoot, and optimize large-scale LLM-driven applications with confidence, all while adhering to data privacy, compliance, and cost management requirements. As a Product Solutions Architect, you will work closely with Datadog customers and the LLM Observability product team to design robust architectures, implement best practices, and drive the adoption of LLM observability in customer environments.

At Datadog, we cherish our office culture, which fosters relationships, collaboration, and creativity. We embrace a hybrid workplace model, ensuring our Datadogs achieve a work-life balance that suits their individual needs.

About Datadog

Datadog is a leading monitoring and analytics platform for developers, IT operations teams, and business users in the cloud age. We provide real-time observability across cloud applications, enabling teams to collaborate and innovate faster, all while ensuring the security and compliance of their data.

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