About the job
Product Researcher
As a Product Researcher at Firecrawl, you will be pivotal in shaping our future product development. Our engineering team is currently focused on delivering robust infrastructure, while our sales and support teams effectively manage incoming queries. However, we are seeking a dedicated individual to drive our larger product initiatives—those that will elevate our tool into a leading platform. Currently, we possess a cutting-edge commercial research paper search endpoint with limited use. Our features, including answers, reranking, and monitoring, require the dedicated focus of a researcher like you. You will ensure that we prioritize effectively based on genuine customer needs.
This role transcends traditional product management; you will immerse yourself in the field, engaging in frequent conversations with customers—conducting 15-25 interactions weekly. These will include discovery calls, user interviews, onboarding sessions, and discussions surrounding churn. Your mission is to uncover insights that reveal our customers' challenges and aspirations, effectively bridging the gap between our developers' efforts and our product roadmap.

