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Product Manager for Managed Security Services - UAE & International

Help AGDubai, Dubai, United Arab Emirates
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Key ResponsibilitiesDevelop and implement the roadmap for Managed Security Services in collaboration with internal teams at Help AG and Telco delivery centers. Own the entire lifecycle of cybersecurity managed services from concept and development to launch, maturity, and eventual phase-out. Serve as the product management liaison with Telco partners to ensure alignment with network, OSS/BSS, and commercial strategies. Convert custom integration architectures into scalable managed service models. Create standardized service blueprints based on complex integration scenarios. Identify synergies between project delivery and ongoing MSS monetization efforts. Define service packaging, tiering, pricing strategies, and SLA frameworks. Support go-to-market execution, sales enablement, and key customer interactions. Collaborate with Engineering, SOC, and Operations teams to guarantee service quality and promote continuous improvement.

About the job

Help AG is seeking a dynamic and skilled Product Manager to oversee the complete lifecycle of our Managed Security Services (MSS) offerings in the UAE and international markets. This pivotal role will transform MSSP capabilities into scalable cybersecurity solutions that promote recurring revenue, facilitate cross-border market growth, and ensure exceptional customer experiences across enterprise, government, and regulated industries.

The ideal candidate will blend commercial ownership with regional market expertise and execution excellence within a multi-country operational framework.

About Help AG

Help AG specializes in providing comprehensive cybersecurity solutions tailored to meet the needs of both local and international markets. With a strong commitment to innovation and excellence, we are dedicated to delivering superior managed security services that empower organizations to navigate the complexities of today's digital landscape.

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