About the job
Join a prestigious Luxury Travel Company as a Product Manager in the Africa Department. We are seeking an adventurous and knowledgeable individual with extensive travel experience in Africa to lead the commercial and operational success of our Africa Programme.
Key Responsibilities:
- Drive the commercial and operational success of the Africa Programme.
- Identify growth opportunities through client research, market analysis, and sales/cost projections.
- Ensure product quality meets our high standards.
- Conduct visits to key destinations and suppliers to maintain product excellence.
- Define destinations, itineraries, and content for our annual brochure and website.
- Negotiate and secure rates and services from suppliers.
- Cost the programme, select images, and compose engaging product descriptions.
- Request, confirm, and load air and ground allocations in the reservations system.
- Monitor and enhance the commercial performance of the product, ensuring competitive pricing.
- Train Sales Consultants and collaborate with the Senior Sales Manager to plan educational visits for product mastery.
- Ensure accurate and up-to-date system product information.
- Keep abreast of Foreign Office advice and act accordingly.
- Assist the Customer Services department with feedback from tours.
- Provide insightful product feedback to the Head of Product and other management staff.
- Collaborate with the Marketing department to promote the product effectively.
- Handle the emergency mobile phone on a rotational basis.
- Report directly to the Head of Product.

