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Product Manager at tbi bank | Athens, Greece

tbi bankAthens, Attikí, Greece
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications: A minimum of 4 years of hands-on software product management experience, preferably in fintech, lending, or financial services. Deep understanding of financial products, digital banking, e-commerce, and best practices in customer experience. Bachelor’s degree in Business, Information Technology, or a related field (Master’s degree is an advantage). Proven ability to work effectively with cross-functional teams and manage multiple projects simultaneously. Strong analytical skills with a data-driven approach to decision-making.

About the job

Join tbi bank, a pioneering challenger bank that is transforming financial services across Southeast Europe. With a commitment to innovation and customer-centric solutions, we proudly serve over 2 million customers and have built a robust network of 30,000 checkout partnerships with retailers. Our inclusive culture emphasizes the values of care and courage, empowering both customers and partners to achieve financial flexibility. Through our Buy Now, Pay Later (BNPL) solutions, we enhance sales for both physical and online retail stores while boosting customer purchasing power.

Role Overview 


As a Product Manager at tbi bank Greece, you will be instrumental in shaping the future of banking products, specifically personal loans and BNPL services. Collaborating with cross-functional teams, you will develop, launch, and optimize products that address our customers’ dynamic needs, driving both satisfaction and business growth.


Your Responsibilities:

 

  • Formulate and implement product strategies that align with tbi bank’s vision and market demands.

  • Manage the complete product lifecycle from conception and requirements gathering through to launch and ongoing enhancements.

  • Conduct market research and gather customer insights to uncover new opportunities.

  • Work collaboratively with engineering, design, marketing, credit risk, compliance, and operational teams to ensure timely delivery of high-quality products.

  • Establish and monitor key product metrics, utilizing data to inform decisions and drive product improvements.

  • Identify and address performance challenges, including funnel drop-offs and default rates.

  • Collect and prioritize customer feedback to ensure products meet user expectations and comply with regulatory standards.

  • Prepare comprehensive product documentation, business cases, and go-to-market strategies.

  • Stay abreast of industry trends, digital banking innovations, and regulatory changes.

About tbi bank

tbi bank is a forward-thinking financial institution that is redefining banking in Southeast Europe. We prioritize innovation and customer satisfaction, offering cutting-edge solutions that empower individuals and businesses alike. Our approach combines technological advancements with a commitment to inclusivity, making financial services accessible to all.

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