About the job
About Us
At Sierra, we are on a mission to revolutionize customer interactions by leveraging AI technology. Our platform empowers businesses to create more engaging and human-like customer experiences. With our main office in San Francisco, we are expanding our presence globally with locations in Atlanta, New York, London, France, Singapore, and Japan.
Our company culture is built upon core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which guide our actions and decision-making processes.
Our co-founders, Bret Taylor and Clay Bavor, bring extensive experience in technology innovation, having held key positions at OpenAI, Salesforce, Facebook, and Google.
Your Role
Develop Enterprise-Grade AI Agents: As a Product Manager for Agent Development, you will collaborate closely with engineers and clients to create and implement AI agents capable of managing high volumes of customer interactions daily.
Customer Engagement: You will interact with stakeholders at all levels, gaining insights into their needs, presenting Sierra's capabilities, resolving technical challenges, and continuously enhancing our virtual agents to meet evolving customer demands.
Influence Product Roadmap: Work alongside our engineering and product teams to define and prioritize new features that align with our clients' success.

