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Product Engineer at Gradient Labs | London

Gradient LabsLondon Office
On-site Full-time

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Experience Level

Senior

Qualifications

What You’ll BringProven Experience: A demonstrated history of building complex, efficient product interfaces iteratively, likely as a Senior or Staff Product Engineer in a tech scale-up. Technical Proficiency: Familiarity with a variety of programming languages and tools, especially those relevant to our technology stack. Problem-Solving Skills: Ability to analyze challenges and devise effective solutions swiftly. Team Collaboration: A collaborative mindset, thriving in a team-oriented environment.

About the job

Gradient Labs creates AI-driven tools for financial services, with a core product that acts as an AI operations agent tailored to the sector. Since its founding in 2023, the company has expanded rapidly, now serving recognized clients and focusing on safe, accurate handling of complex customer inquiries. The team brings together experience from Monzo, Pleo, and Google, united by a drive to solve difficult AI challenges and improve customer operations.

Role overview

The Product Engineer role in the London office goes beyond software development. Product Engineers at Gradient Labs look for ways to streamline processes, automate repetitive work, and remove obstacles for colleagues. The goal is to build and enhance systems that empower a small team to deliver meaningful results for the industry.

What you will do

  • Build the Control Center: Develop the main interface that lets customers configure, manage, and monitor the AI agent’s performance.
  • Design user experiences: Create enterprise-grade interfaces that remain intuitive, aiming for the clarity and usability of products like Notion or Figma.
  • Develop internal tools: Build applications that help the team address customer issues efficiently.
  • Iterate quickly: Contribute in an environment where code is deployed frequently, often several times a day.
  • Work across the stack: Use Go, PostgreSQL, Temporal, and Encore on the backend, with Next.js on the frontend.

Location

This role is based onsite at the London office.

About Gradient Labs

Gradient Labs is dedicated to transforming the landscape of customer service in the financial sector through cutting-edge AI technologies. With a commitment to innovation and excellence, our team comprises talented individuals from top tech firms, united in our mission to redefine the customer experience.

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