Process Excellence Manager at Affirm | Remote Canada

At Affirm, we are transforming the credit landscape to make it more transparent and user-friendly, allowing consumers to buy now and pay later without hidden fees or compounding interest.We are on the lookout for an experienced Engineering Manager to spearhead our Continuous Integration (CI) and Build Infrastructure team. This pivotal role is essential for ensuring the reliability, scalability, and efficiency of our development pipelines, empowering engineers throughout the organization to deliver high-quality software rapidly and with confidence. The CI Manager will be responsible for the design, implementation, and enhancement of systems that facilitate automated testing, build orchestration, and deployment.

At Affirm, we are revolutionizing the credit landscape, making it more transparent and user-friendly. Our mission empowers consumers with the flexibility to buy now and pay later, free from hidden fees and compounding interest.Our Engineering team is the backbone of Affirm’s mission, dedicated to crafting reliable, high-performance, and scalable solutions that impact every aspect of our business. Whether we’re developing innovative payment methods, ensuring our platforms meet industry-leading scalability, or creating seamless customer service experiences, we focus on tackling complex challenges with exceptional engineering prowess.About the TeamThe Growth Platform Engineering team is responsible for building the essential systems and tools that drive user acquisition, engagement, and lifecycle growth at Affirm. Our platform facilitates personalized communications, intelligent experimentation, and scalable services that enable customers to discover and embrace Affirm’s offerings.We work in close collaboration with Product, Data Science, and Experience teams to design APIs, event-driven services, and experimentation frameworks that reach millions of customers across numerous merchants. The work of this team directly influences customer interactions with Affirm and fuels our long-term growth strategy.Your ResponsibilitiesLead your team in achieving quarterly goals by navigating ambiguity and solving complex, open-ended problems while ensuring team support throughout project delivery.Collaborate with product management, design, and analytics during the product development lifecycle, participating in ideation, clarifying technical constraints, and making informed decisions that account for risks and trade-offs.Proactively identify and advocate for solutions to project, process, technology, or business challenges.Oversee the operations and availability of your team’s artifacts by establishing and tracking metrics, escalating issues when necessary, and supporting ongoing maintenance and on-call responsibilities.Promote a culture of quality and ownership within your team by setting and enhancing code review and design standards, and advocating for these practices through documentation and technical presentations.Mentor and develop team talent by providing constructive feedback and leading by example.Qualifications We SeekA minimum of 4 years of experience in designing, developing, and launching scalable backend systems using programming languages such as Python or Kotlin.

At Affirm, we are transforming the world of credit to make it more transparent and consumer-friendly, allowing individuals to purchase items now and pay later without unexpected fees or accumulative interest.The Partner Merchant Interfaces - Integration team within Decisions Foundations is expanding, and we are seeking a Software Engineer II who has a proven history of leading projects and initiatives within the Partner Merchant Interfaces Team. Join a dynamic environment where you will work on the APIs that our Partners and Merchants utilize to seamlessly connect with Affirm, including major partners like Amazon and Stripe.

At Affirm, we're redefining credit to create a more transparent and approachable experience for consumers, allowing them to buy now and pay later without hidden fees or compounding interest.We have successfully advanced our mission of delivering honest financial products that positively impact lives. The Affirm Card is crucial to this mission, and as we look ahead, we anticipate its continued significance. We are on the lookout for a Director to spearhead the Card Platform and Experiences team.

At Affirm, we are revolutionizing the credit landscape to ensure it is transparent and user-friendly. We empower consumers with the flexibility to purchase now and pay later, free from hidden fees and compounding interest.The Streaming team at Affirm is crucial to our operations, shaping the strategy around event-driven architecture, stream processing, data replication, exploration, discovery, and validation. We leverage leading open-source technologies like Kafka, Flink, and Spark, and develop custom solutions as necessary to create robust real-time data processing pipelines that efficiently manage vast data volumes across our distributed systems.As a member of our team, you will engage in identifying new applications for streaming data infrastructure, designing and scaling our existing systems, and collaborating with various teams to optimize data utilization across the organization. This role demands in-depth expertise in stream processing technologies and a dedication to constructing scalable, fault-tolerant data infrastructures.

At Affirm, we are transforming the credit landscape to prioritize transparency and user-friendliness, empowering consumers to make purchases now and pay later with no hidden fees or accumulating interest.We are on the hunt for a talented Software Engineer II to become a vital member of our AI Agents engineering team within the Servicing Engineering organization. This team collaborates closely with an omnichannel AI agent vendor to deliver a conversational first point of contact for our customers. Our focus lies in orchestrating Affirm's systems to continuously innovate and find solutions for our customers. As we navigate uncharted territories, we seek a proactive individual who is ready to take ownership and deliver results.Key Responsibilities· Collaborate with your team’s tech lead and manager to decompose larger projects into manageable tasks, delivering them in phases while ensuring timely completion.· Partner with product management, design, and analytics throughout the product development lifecycle, engaging in ideation, articulating technical constraints, and making informed decisions that weigh risks and trade-offs.· Ensure the operations and availability of your team's deliverables by establishing metrics, escalating issues when necessary, and supporting ongoing maintenance and on-call duties.· Foster a sense of community within your team by engaging in growth and development initiatives, including participating in the interview process.

At Affirm, we are on a mission to transform credit into a more transparent and customer-friendly experience. We empower consumers with the flexibility to buy now and pay later, free from hidden fees and compounding interest.The Checkout Product team is central to our mission, enhancing Affirm's core payment experience that consumers encounter at merchant points of sale. This experience is facilitated through direct merchant integrations and strategic platform partnerships, underpinned by a sophisticated, real-time risk-based decisioning system that encompasses Identity, Fraud, Credit, and Pricing. We are seeking a Senior Director of Consumer Risk product to spearhead this vital aspect within Checkout. In this pivotal role, you will define the product vision, strategy, and execution across Credit, Pricing, and Fraud, enabling Affirm to expand responsibly while delivering unparalleled experiences for both consumers and merchants.Affirm’s unique underwriting approach is one of our greatest assets. We generate revenue only when consumers repay us punctually, aligning our incentives with theirs and fundamentally rethinking the nature of credit. As the leader of the Consumer Risk product, you will play a key role in scaling and refining this system, ensuring a balance between customer trust, merchant performance, and long-term business success. This role is highly cross-functional, analytically rigorous, and commercially impactful. You will lead and grow a team of Product Managers, work closely with Engineering, Machine Learning, Analytics, Risk, Finance, Legal, Design, and GTM teams, and influence senior leadership across the organization.Key ResponsibilitiesOwn the comprehensive product vision, strategy, and execution for Consumer Risk within Checkout, covering Credit decisioning, Pricing, and Fraud prevention.Translate Affirm’s mission into a detailed product roadmap that harmonizes growth, risk, customer trust, and platform scalability.Lead and develop a team of Product Managers responsible for distinct Consumer Risk domains, fostering a culture of accountability, learning, and high performance.Collaborate closely with Machine Learning, Analytics, and Engineering to craft model-driven product experiences, including underwriting logic, pricing frameworks, fraud signals, and decisioning platforms.Utilize quantitative storytelling—leveraging data, experiments, and modeling to inform strategy, sway stakeholders, and guide critical trade-offs.Promote a customer-centric approach, ensuring risk experiences are clear, equitable, and intuitive for consumers while achieving robust outcomes for merchants.Work cross-functionally with Risk, Finance, Legal, Compliance, Design, Marketing, and GTM teams to deliver seamless, scalable solutions.Establish and oversee key performance metrics (e.g., approval rates, default rates, etc.) to ensure product success.

At Affirm, we are on a mission to transform credit into a more transparent and compassionate experience. Our innovative approach empowers consumers to shop now and pay later, free from hidden fees and accumulating interest.The Credit Decisioning team plays a critical role in every Affirm transaction, providing scalable underwriting solutions for integrated point-of-sale (POS) merchants and digital wallet platforms across the United States, Canada, and the United Kingdom.This position is part of the Credit Core sub-team, dedicated to developing the foundational elements and credit mechanisms necessary for scaling our underwriting processes and ensuring responsible credit access. A significant focus of this team is on creating new underwriting features and products that broaden Affirm's offerings and support sustainable growth.In this role, you will collaborate closely with cross-functional teams, including Engineering, Machine Learning, Risk, Analytics, Product, and Capital, offering you a unique opportunity to contribute to launches that have a substantial impact on the business.

At Affirm, we are revolutionizing the credit landscape, making it more transparent and consumer-friendly. Our goal is to empower consumers with the flexibility to buy now and pay later, free from hidden fees and compounding interest.We are seeking a dynamic and experienced Senior Product Manager for Card Acquisition (New Channels) to spearhead the launch and expansion of new acquisition channels for the Affirm Card. In this influential role, you will pinpoint high-impact growth opportunities, validate them through rapid experimentation, and successfully bring them to market at scale. This position is crucial in determining how millions of consumers discover and adopt the Affirm Card, and you will have direct accountability for measurable acquisition and activation outcomes. This is a prominent role that offers significant opportunities to shape strategy and drive the next phase of cardholder growth for Affirm.

At Affirm, we are transforming the credit landscape to be more transparent and consumer-friendly, allowing individuals to purchase now and pay later without hidden fees or compounded interest.Our global mission is to provide honest financial products that enhance people's lives. To achieve this, we are expanding our fintech systems to ensure they are scalable, compliant, and capable of fostering rapid product innovation. We are seeking a passionate and experienced product leader to propel this vision forward!As a Senior Product Manager, you will take the reins of the product roadmap for our subledger and reporting infrastructure, manage the interface between Accounting and Engineering, and oversee the reconciliation processes that facilitate month-end closings and audits. This role encompasses the entire financial data journey, from engineering systems to the general ledger/ERP, and will require close collaboration with our Accounting, data, and platform teams.

At Affirm, we are transforming the credit experience, making it more transparent and user-friendly. Our mission is to empower consumers with the flexibility to buy now and pay later, free from hidden fees and compounding interest.We are on the lookout for a strategic and visionary Senior Director of Product Marketing to spearhead our go-to-market strategy and narrative development across Affirm's commerce, payments, and merchant ecosystem. This crucial role will shape Affirm's market presence, driving enterprise customer adoption, informing corporate strategy through market and customer insights, and crafting impactful stories that resonate with key audiences including merchants, partners, consumers, and investors.Your role will be vital in linking product strategy to tangible business outcomes, ensuring that our messaging is consistent, distinctive, and rooted in customer insights. You will work closely with cross-functional teams including Product, Sales, Marketing, Communications, and Data Science, as well as senior leadership, to translate complex product capabilities into compelling narratives that foster understanding, adoption, and growth.This is a high-impact, highly visible role tailored for someone who excels at the intersection of storytelling, systems thinking, and strategic execution, with the ability to build scalable programs that connect market insights to product decisions.

Role overview This Senior Backend Software Engineer position at Affirm focuses on continuous delivery for financial technology products. The role centers on building and maintaining backend systems that directly impact the user experience. The work involves designing scalable solutions that support Affirm's offerings. What you will do Develop and improve backend systems with a focus on reliability and scalability Collaborate with engineering, product, and design teams to deliver new features Use continuous delivery practices to streamline deployment and strengthen system stability Offer ideas and solutions that align with business objectives Location This is a remote role open to candidates based in Canada.

Join Affirm as a Software Engineering Manager specializing in Fraud Prevention. In this pivotal role, you will lead a team of talented engineers, driving innovative solutions to combat fraud and enhance our systems. You will collaborate closely with cross-functional teams to design and implement effective strategies that protect our customers and the integrity of our platform.Your leadership will be critical in mentoring engineering talent, fostering a culture of excellence, and ensuring the delivery of high-quality software that meets our security standards.

Affirm seeks a Strategic Finance Manager to focus on revenue strategy and growth. This fully remote position is open to candidates based anywhere in Canada. The role plays a key part in shaping business decisions by providing financial insights and collaborating with teams across the company. What you will do Build and improve financial models to support revenue planning Analyze data to spot trends and uncover opportunities in revenue streams Work closely with cross-functional teams to inform business strategy Deliver clear, actionable insights that help guide company direction Location This is a remote role for candidates residing in Canada.

Join Affirm's dynamic Consumer Engineering team as a Senior Backend Software Engineer. In this remote role, you will play a pivotal part in designing and implementing scalable backend services that enhance user experience and drive business growth. Collaborate with cross-functional teams to deliver high-quality solutions and take ownership of significant projects that impact our customers.

Role overview Affirm, Inc. is seeking a Senior Machine Learning Engineer specializing in fraud detection. This remote position, open to candidates across Canada, focuses on developing and deploying machine learning models to identify and prevent fraudulent activity on Affirm’s platform. The goal is to deliver strong security measures while maintaining a seamless experience for users. What you will do Design and implement machine learning algorithms to spot and block fraudulent behavior Deploy models into production environments to enable real-time decision-making Work closely with security and engineering teams to enhance fraud detection capabilities Help protect users while minimizing disruption to their experience

As a Staff Product Security Engineer at Affirm, you will play a critical role in safeguarding our products and systems by identifying vulnerabilities and implementing effective security measures. Your expertise will help shape our security strategies, ensuring that we maintain the highest standards of security throughout the product lifecycle.You will collaborate closely with cross-functional teams, providing guidance on security best practices and conducting threat assessments. Your work will directly impact the security posture of our products and the trust of our customers.

Affirm seeks a Senior Staff Software Engineer to join the Consumer Engineering group, focusing on web infrastructure. This remote role is open to candidates based in Canada. What you will do Design, build, and maintain scalable web applications that shape the consumer experience at Affirm. Collaborate with cross-functional teams to enhance and support web infrastructure. Emphasize performance, security, and reliability throughout all projects. Location This position is remote within Canada.

As a Senior Manager of Security Risk Management at Affirm, you will play a pivotal role in safeguarding our organization by identifying, assessing, and mitigating security risks. You will lead a team of security professionals, collaborating with various departments to ensure the implementation of robust security protocols and practices. Your strategic vision and leadership will be critical in shaping our security risk management framework, fostering a culture of security awareness, and ensuring compliance with industry standards.