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Print Operations Program Manager II

ICONAustin, Texas, United States
On-site Full-time $172.6K/yr - $172.6K/yr

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Experience Level

Manager

Qualifications

Engage regularly with Print Operations management and work directly on-site to identify opportunities for enhancing processes and develop strategic improvements. Collect, analyze, and interpret process metrics data to provide data-driven insights for continuous improvement initiatives. Lead the creation of process documentation, workflows, checklists, and SOPs to optimize efficiency, consistency, and quality in field operations. Document Print Operations processes using various software tools, including Palantir, Procore, Miro, and the Microsoft suite. Manage and administer all Procore documentation related to field procedures, acting as the implementation lead for Print Operations. Ensure compliance with all Print Operations processes. Collaborate cross-functionally with Print Logistics, Print Operations management, and Project and Construction Management teams.

About the job

 
At ICON, we are seeking a skilled Print Operations Program Manager II to lead and innovate our Process, Planning, and Quality Programs within our Print Operations division. This pivotal role involves the creation, documentation, and implementation of operational processes and quality standards to enhance efficiency and effectiveness. Key responsibilities include developing comprehensive process documentation, workflows, checklists, and Standard Operating Procedures (SOPs) to elevate the quality and performance of our Print Operations. You will utilize tools such as Miro flow charts, Google Sheets, and Procore to detail our processes and collaborate closely with Print Operations Management to refine these methodologies in alignment with best practices. You will also coordinate efforts for process improvement initiatives, including data aggregation and analysis, scheduling meetings, and overseeing quality control procedures. This position will primarily be based at ICON's headquarters in Austin, Texas, with occasional travel (approximately 25%) to local job sites based on departmental requirements. You will report to the Print Workforce Manager and engage regularly with Print Operations and Print Logistics Managers, as well as field teams.

About ICON

ICON is a leading organization in the field of innovative solutions, committed to excellence and dedicated to delivering high-quality operational outcomes. Our team thrives on collaboration, continuous improvement, and a passion for operational excellence.

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