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Principal Technical Lead Manager - Workforce Solutions

ID.meMountain View, California, United States
On-site Full-time $248.8K/yr - $282K/yr

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Experience Level

Manager

Qualifications

Extensive experience in technical leadership roles, particularly in backend systems and engineering management. Demonstrated success in leading high-performing teams with a focus on collaboration and innovation. Strong understanding of compliance requirements in the workforce and identity verification landscape. Exceptional communication skills to engage with various stakeholders, including legal and security teams. A passion for developing user-centric solutions that adhere to privacy standards.

About the job

About ID.me

ID.me provides a digital identity wallet that helps individuals securely verify their identity online. With a single verification, users can access multiple platforms without repeating the process. Over 152 million people use ID.me for login and identity checks across 20 federal agencies, 45 state governments, and more than 70 healthcare organizations. More than 600 brands also use ID.me to authenticate communities and user groups. The platform complies with federal authentication standards and is recognized as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me’s mission, "No Identity Left Behind," aims to make secure digital identity available to everyone. Learn more at https://network.id.me/.

Role Overview

ID.me seeks a Principal Technical Lead Manager (TLM) to lead engineering for Workforce Solutions in Mountain View, California. This team builds systems for employment verification, employer onboarding, and compliance integrations, helping millions of Americans prove employment and access benefits. The position sits within the Customer Domains organization and combines technical leadership with people management for a core B2B area.

The Workforce team develops the platform that connects ID.me with enterprise HR systems, payroll providers, government agencies, and benefits administrators. This work enables employees to show job status, wage history, and benefit eligibility, making processes like mortgage applications, unemployment claims, and public benefits onboarding smoother. The role requires careful attention to privacy and compliance, working at the intersection of identity, HR technology, and regulatory requirements.

As Principal TLM, responsibilities include shaping the technical architecture of the Workforce platform and supporting the engineering team’s growth and effectiveness. The role involves close collaboration with Product, Legal, Security, and enterprise partners to deliver on a roadmap that balances speed with compliance. Candidates should bring deep experience with backend systems, a strong track record of leading high-performing teams, and enthusiasm for building new solutions.

About ID.me

ID.me is pioneering the future of digital identity verification, enabling users to manage their identities securely and conveniently. Our innovative solutions are designed to enhance user experience while maintaining strict compliance with regulatory standards. With a focus on accessibility and security, ID.me is transforming how individuals interact with digital services.

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