Principal Software Engineer - Infrastructure

Employee Applicant Privacy NoticeWho We Are:Join us in shaping a brighter financial future. At SoFi, we are revolutionizing the way individuals engage with personal finance, using innovative, mobile-first technology to empower millions of members to achieve their financial goals. As a next-generation financial services company and national bank, we are proud to be at the forefront of an industry undergoing unprecedented transformation, ensuring that our core values guide us in making a direct impact on people's lives. Invest in yourself, your career, and the financial world with us.The RoleWe are on the lookout for a seasoned engineering leader with a strong background in developing customer-facing AI agents to help us redefine the financial guidance experience for over 10 million SoFi members.This pivotal role is key to our mission of becoming the most trusted guide in helping our members Get Their Money Right. As a Principal Engineer, you will craft the architecture and technical strategy for our financial guidance agent, leading its implementation across diverse workstreams.You will collaborate across various teams, including engineering, product, data science, design, and business, to develop a scalable AI Agent that provides personalized, reliable, and actionable financial guidance at scale.What You’ll DoDefine and execute the technical strategy and architecture for the AI Agent for Members, leading cross-team system design.Establish evaluation strategies and implement systems to assess, monitor, and enhance AI agent quality and reliability.Ensure the quality, reliability, observability, safety, and compliance of the AI Agent within a regulated environment.Collaborate closely with product, data science, design, and business leaders to transform product visions into scalable systems.Mentor and guide senior engineers and technical leads, fostering engineering excellence throughout the organization.

Redpanda Data is building the Agentic Data Plane (ADP), a platform that connects AI agents with enterprise data and systems. The ADP supports real-time, autonomous reasoning and action by agentic applications, powered by Redpanda's multi-modal data streaming engine. Major organizations across industries, including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone, and two of the top five U.S. banks, rely on Redpanda to process hundreds of terabytes of data every day. Backed by investors such as Lightspeed, GV, and Haystack VC, Redpanda operates as a globally distributed, people-first company. Role overview The Principal Software Engineer will architect and develop the Agentic Data Plane, which serves as the control and execution layer for AI agents interacting with enterprise data. This system enables agents to access, analyze, and act on data in real time, while providing human operators with oversight and control for secure operations. The ADP brings together Redpanda's low-latency streaming technology, a distributed query engine for real-time context, a library of over 300 data connectors, and a global policy and observability framework. This framework enforces access controls, records agent actions, and supports replayable audits. What you will do Design and build the core architecture of the Agentic Data Plane, focusing on secure and efficient data interaction for AI agents. Integrate streaming, query, and policy enforcement components to support real-time, autonomous agent operations. Monitor developments in the agentic AI field and translate research into engineering proposals and product strategies. Work closely with Engineering, Product, and Go-To-Market teams, as well as key customers, to shape the direction of the ADP.

Join Reducto as an Agent Experience Engineer, where you'll play a pivotal role in enhancing the interaction and journey of our agents. Your innovative contributions will help shape the tools and platforms that empower our team to excel in their tasks. This is a unique opportunity to work at the intersection of technology and user experience in a dynamic environment.

Discover OktaOkta is recognized globally as the premier Identity Company. We empower individuals to securely utilize any technology, on any device or application. With our versatile Okta and Auth0 Platforms, we deliver secure access, authentication, and automation, placing identity at the forefront of enterprise security and growth.At Okta, we embrace a multitude of perspectives and experiences. We seek lifelong learners who can enhance our team with their unique insights rather than merely fulfilling a checklist.Become a part of our mission! We’re creating a future where identity truly belongs to you.As we embark on building the next generation of authentication suitable for the GenAI era, we are in search of a Senior Software Engineer for our AI Developer Experience team at Auth0. This crucial role revolves around extending and enhancing our Auth for GenAI initiative by creating the infrastructure, tools, and developer experiences that enable both human developers and AI agents to construct secure, intelligent applications.Within the Auth0 Emerging Tech division, we thrive on cutting-edge technology. We deliver swiftly without compromising quality. Our dynamic, diverse, and collaborative team values ownership, continuous learning, and innovation.This role is perfect for engineers who relish building solutions for fellow engineers, navigating across tech stacks, and influencing the future of AI integration in production systems. You will work closely with engineering, product, and security teams to make significant advancements in developer tools, agent authentication, orchestration frameworks, and practical demonstrations.

Join Cloudflare as a Principal Software Engineer specializing in Resiliency, where you will play a pivotal role in enhancing our systems' robustness and availability. Your expertise will contribute to building and maintaining resilient infrastructure that supports our global network, ensuring our customers receive uninterrupted service.In this role, you will work alongside a talented team of engineers to identify vulnerabilities, implement solutions, and innovate new strategies that enhance system performance and reliability. If you are passionate about software engineering and system resiliency, we invite you to apply!

Join Quizlet as a Principal Software Engineer to revolutionize the way consumers interact with educational content. In this pivotal role, you will leverage your extensive software engineering experience to design and implement innovative solutions that enhance user experiences. Collaborate with a dynamic team of engineers and product managers to drive product vision and execution.

Join Cloudflare as a Principal Software Engineer specializing in billing systems, where you will play a pivotal role in shaping our payment and invoicing solutions. You will collaborate with cross-functional teams to implement innovative solutions that enhance user experiences and streamline processes. If you're passionate about building scalable software and want to contribute to a fast-paced, innovative environment, we want to hear from you!

About DecagonDecagon stands at the forefront of conversational AI, empowering brands to create unparalleled customer experiences. Our platform enables leading enterprises such as Avis Budget Group, Block’s Cash App, Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that facilitate personalized, engaging interactions across voice, chat, email, SMS, and beyond.We envision a world where customer interactions transcend traditional support tickets and hold music, fostering quicker resolutions, richer dialogues, and stronger relationships. Our esteemed investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, share this vision and support our mission.As an in-office company, we are united by our commitment to excellence and rapid execution. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our collaborative work environment and team growth.About the TeamThe Agent Orchestration team is responsible for developing the foundational execution layer that drives every agent interaction. We create systems that coordinate model reasoning, assess agent behavior, and ensure reliability in real-world customer scenarios. Our focus on accuracy, dependability, and speed enables Decagon agents to plan, decide, and act effectively across millions of interactions.About the RoleAs a Senior Software Engineer on the Agent Orchestration team, you will design and develop systems that govern the performance of Decagon agents in real-world conditions. You will tackle complex challenges associated with distributed systems and lay the groundwork for enhancing agent performance, reliability, and quality.This role offers significant autonomy and the opportunity to make a direct impact on the architecture of one of the most sophisticated agent platforms globally.In this role, you will:Develop the execution engine that supports intelligent agents at scale.Design systems that synchronize model reasoning and actions while maintaining speed and accuracy.Enhance reliability through improved testing, observability, and safety measures.Establish foundations that enable teams to evaluate and enhance agent behavior safely and continuously.

ABOUT THE ROLE:As an AI Engineer at Varick, you will take charge of designing and optimizing the intelligence layer within our enterprise operations. This involves creating agent systems that efficiently handle thousands of transactions, make classification decisions, and learn from human interactions.This position is suited for engineers with extensive experience in LLMs, agent architectures, and evaluation systems. You have successfully developed agent workflows that operate in production, not merely in demo environments. Your expertise includes prompt engineering, retrieval, tool calling, multi-agent orchestration, and the evaluation frameworks necessary for deploying trustworthy AI systems in enterprise settings.WHAT YOU'LL DO:• Design and implement agent architectures that tackle complex enterprise workflows, focusing on multi-step reasoning, tool calling, and exception handling.• Develop and sustain evaluation systems that ensure agent quality, accuracy, safety, and groundedness.• Create robust prompt systems, retrieval pipelines, and context engineering strategies to ensure reliable agent performance.• Establish feedback loops that empower agents to learn from human corrections and enhance their functionality over time.• Optimize inference costs and latency for production workloads to ensure efficiency.• Define and uphold best practices for agent reliability, observability, and governance.• Stay updated with the latest models, frameworks, and research to ensure impactful deployments into production.WHAT WE'RE LOOKING FOR:• At least 3 years of software engineering experience, with a minimum of 1–2 years dedicated to LLM applications or AI systems in a production environment.• Practical experience in constructing agent workflows featuring tool calling, retrieval, and multi-step reasoning.• A profound understanding of prompt engineering, context engineering, and methods to elicit reliable behavior from LLMs.• Experience in developing evaluation systems to assess AI output quality.• Proficient in Python with a solid foundation in backend engineering principles.• You have delivered AI features to actual users and have navigated challenges such as hallucinations, edge cases, accuracy drops, and cost management.• Must be based in San Francisco.

Principal Software Engineer Saviynt offers an AI-driven identity platform that effectively manages and governs access permissions for both human and non-human entities across all organizational applications, data, and processes. Our clients rely on Saviynt to protect their digital assets, enhance operational efficiency, and lower compliance expenses. Designed for the age of AI, Saviynt is at the forefront of helping organizations safely advance their AI deployments and utilization. As a recognized leader in identity security, we provide solutions that empower and protect some of the world’s leading brands, Fortune 500 companies, and government institutions. For more details, please visit www.saviynt.com. Role Summary In this pivotal role, you will provide technical leadership and extensive knowledge in complex engineering domains, guiding architectural decisions while ensuring scalability, reliability, and quality across key platform components. As a Principal Engineer, you will act as a technical authority, mentor senior engineers, and tackle the most intricate technical challenges. The Connectors team plays a crucial role in facilitating seamless integrations between Saviynt's Identity Governance platform and a multitude of enterprise applications by developing and maintaining robust, scalable connector frameworks. We are committed to ensuring reliable data synchronization, provisioning, and lifecycle management across diverse external systems, forming a vital foundation for the entire platform. What You Will Be Doing ● Design and architect scalable, high-performance connector frameworks for enterprise application integrations.● Define technical standards, best practices, and design patterns for connector development.● Drive architectural decisions for complex integration scenarios involving over 200 enterprise applications.● Evaluate and recommend new technologies, tools, and frameworks to enhance connector reliability and performance.● Lead technical design reviews and provide guidance on system architecture and design trade-offs.

About DecagonDecagon stands at the forefront of conversational AI technology, empowering brands to offer exceptional concierge-style customer experiences. Our innovative platform is trusted by industry leaders such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas, enabling them to deploy AI agents that facilitate personalized and engaging interactions across various channels including voice, chat, email, and SMS.We envision a future where customer interactions are transformed from mundane support tickets and waiting on hold to swift resolutions, meaningful dialogues, and enriched relationships. Our commitment to this vision is supported by esteemed investors like a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.Based in San Francisco, we foster an in-office culture that prioritizes excellence and momentum. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our collaborative efforts and collective growth.About the TeamThe Agent Orchestration team is responsible for developing the fundamental execution layer that facilitates every agent interaction. Our systems are designed to orchestrate model reasoning, assess agent performance, and ensure consistent agent behavior in real-world customer scenarios.With a focus on accuracy, dependability, and speed, our work influences how Decagon agents strategize, decide, and implement actions during millions of interactions.About the RoleAs a Senior Software Engineer on the Agent Orchestration team, you will be pivotal in shaping the long-term architecture of Decagon’s agent platform. You will spearhead substantial, multi-quarter projects that define the functionality and scalability of our orchestration engine, enabling engineers across the organization to build effectively upon it.This position is ideal for individuals who excel in technical depth, possess the ability to influence cross-functional teams, and are passionate about developing robust, principled systems that endure. You will collaborate closely with teams in Research, Infrastructure, Product Engineering, and Agent Software Engineering to establish the standards and frameworks that uphold the reliability and intelligence of Decagon agents.In this role, you will:Take ownership of the architecture and ongoing evolution of Decagon's core execution engine for agents.Lead the design of systems that manage complex reasoning and action flows on a large scale.Enhance reliability, testing, and observability standards throughout the orchestration stack.

Join Cloudflare as a Principal Software Engineer, where you will play a pivotal role in designing and implementing innovative software solutions. You will collaborate with cross-functional teams to enhance our platform's scalability, security, and performance, making a significant impact on our global user base.

About the TeamOpenAI’s B2B Engineering team is committed to delivering our advanced technology to the world through our developer platform and enterprise products. We develop robust backend systems, APIs, and infrastructure that empower developers and organizations to leverage OpenAI's capabilities in production environments.Our expertise encompasses distributed systems, data infrastructure, platform services, and enterprise-grade features such as security, compliance, authentication, and reliability. We collaborate closely with product, research, design, infrastructure, and forward-deployed teams to transform pioneering AI functionalities into scalable and dependable products.About the RoleWe are seeking a Principal Software Engineer to architect and scale the systems that drive our developer and enterprise-facing products. You will take charge of the design for backend services and platform capabilities that safely and reliably integrate new AI functionalities into production at a global scale.This position covers a wide technical landscape, including distributed systems, APIs, databases, data pipelines, and secure enterprise infrastructure. You will play a pivotal role in shaping both the technical architecture and the product experience of our platform, maintaining high standards for performance, safety, reliability, and API design.ResponsibilitiesDesign, implement, and scale backend services, APIs, and infrastructure supporting OpenAI’s developer and enterprise products.Lead the architectural design of distributed systems, databases, and data pipelines that handle large-scale, high-reliability production workloads.Own key platform capabilities from initial technical strategy and design through implementation, launch, and ongoing operation.Carefully shape API design, treating interfaces as core product touchpoints while ensuring a top-notch developer experience.Create secure, reliable, and compliant systems that cater to both enterprise and developer needs.Work closely with product, research, design, infrastructure, and forward-deployed engineering teams to deploy new capabilities into production.Steer technical direction across complex challenges, making sound architectural trade-offs to balance speed, quality, and maintainability.Enhance engineering productivity by developing internal tools, platform abstractions, and systems that amplify efficiency across the organization.

ABOUT THE ROLE:As a Full Stack Engineer at Varick Agents, you will play a pivotal role in developing the foundational infrastructure and product interfaces that drive our agent deployments. While this position is not client-facing, your contributions will ensure that each deployment is executed with enhanced speed, reliability, and consistency.This dynamic role requires you to engage with backend services, APIs, data pipelines, and user interfaces. Your responsibilities will include creating the orchestration layer for agent execution and developing the dashboards and controls utilized by clients, ensuring that every line of code you write supports real enterprise operations.WHAT YOU'LL DO:Develop and manage backend services for agent orchestration, tool activation, and workflow execution.Design and implement product interfaces for agent monitoring, human-in-the-loop controls, and client dashboards.Construct data pipelines that integrate with various enterprise systems such as ERPs, CRMs, and data warehouses.Create internal tools that expedite deployment processes and minimize engineering time for individual clients.Ensure the reliability, observability, and performance of production systems.Collaborate closely with Frontend Developers to transform client-specific solutions into reusable platform capabilities.WHAT WE'RE LOOKING FOR:At least 3 years of experience in software engineering, specifically in building production systems.Strong understanding of backend fundamentals including APIs, databases, cloud infrastructure, and distributed systems.Proficiency in full stack development, capable of creating both backend services and the UI that interfaces with them.Production experience with Python.Familiarity with cloud infrastructures such as AWS, GCP, or Azure, including containers, managed databases, and CI/CD practices.A commitment to code quality, testing, and the deployment of stable solutions.HELPFUL EXPERIENCE:Experience integrating with enterprise systems (REST/SOAP APIs, webhooks, ETL pipelines).Knowledge of large language model APIs and agent frameworks.Frontend development experience with technologies like React or Next.js.Experience with Infrastructure as Code tools like Terraform or Pulumi.Background in building multi-tenant SaaS or platform products.Experience in startup or early-stage environments.WHY VARICK:Join an innovative team at Varick Agents where you can make a significant impact through your engineering expertise.

About GustoAt Gusto, our mission is to empower the small business economy. We tackle essential services like payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on their passion and their customers. With teams in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses across the nation, while fostering a workplace that reflects and honors the diverse customers we serve. Discover more about our Total Rewards philosophy.About the Role:We are seeking experienced engineers to join our teams focused on enhancing core platform capabilities, optimizing existing systems for scalability, and shaping the future of Gusto's Payroll and Tax systems. As a Principal Software Engineer, you will lead projects from inception to completion, influencing initial feature specifications, optimizing systems towards desired outcomes, executing projects, and maintaining the code that underpins key user experiences. If you are passionate about developing sophisticated software that has a significant impact on the modern economy, we invite you to join us!About the Team:The Payroll team is the core of Gusto’s operations. The Pay Group teams (responsible for payroll and tax) oversee the product, operational, and service aspects that Gusto utilizes to onboard clients, process payroll, calculate taxes and deductions, pay and file with tax authorities, and ensure compliance on behalf of our clients. This domain is intricate and offers opportunities to engage in system design that simplifies processes for both internal and external customers.Sub-Teams:Tax Accuracy: This group is responsible for gathering and maintaining the essential information required to ensure timely and accurate tax payments and filings for our clients, consisting of multiple teams covering various aspects of the process.Ledger: This team is developing a payroll ledger to monitor accrual accounting for payroll-related monetary movements, beginning to support the payroll domain, risk management, payments, and accounting.Engine: This team collaborates closely with the payroll compliance team to facilitate compliant payroll processes, such as minimum wage adjustments and regular pay rates.

Join DigitalOcean and embark on a journey that will redefine your career. Collaborate with a vibrant community of talented professionals who are dedicated to creating the most straightforward and scalable cloud solutions. If you embody a growth mindset, love to think innovatively, and thrive in a fast-paced environment driven by disruption, you will find your niche here. We believe in collective success—learning, enjoying, and making a significant impact for the visionaries and builders across the globe.We are seeking a Principal Software Engineer to lead the technical vision and architecture of our Platform-as-a-Service (PaaS) offerings at DigitalOcean. Our goal is to simplify the process of deploying, scaling, and managing applications for developers, from initial deployment to global scalability.In this role, you will be instrumental in designing and developing the next-generation cloud-native services such as App Platform, Functions, and CI/CD pipelines. You will architect systems that form the backbone of our global infrastructure, work collaboratively with engineering and product teams, and mentor engineers to elevate the technical capabilities of the organization. This is a rare opportunity to influence how developers create and deploy software on a platform specifically designed for simplicity and scalability.We are looking for an individual who can navigate both technical strategy and hands-on implementation—someone who excels at resolving complex distributed challenges and amplifying the efforts of those around them.

About UsAt Sierra, we are revolutionizing customer interactions by harnessing the power of AI to create more human-centric business experiences. Headquartered in the vibrant city of San Francisco, our reach extends globally with offices in Atlanta, New York, London, France, Singapore, and Japan.Our company culture is built on core values that drive our mission: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our operations and foster a collaborative environment where innovation thrives.Founded by industry visionaries Bret Taylor and Clay Bavor, Sierra is positioned at the forefront of AI technology. Bret’s impressive background includes serving as Board Chair of OpenAI and co-CEO of Salesforce, while Clay’s expertise stems from 18 years at Google, leading groundbreaking projects in AR/VR and Google Workspace.Your RoleDevelop and Deploy Cutting-Edge AI Agents: You will design and launch high-performance, reliable AI agents that are essential for driving revenue and enhancing customer experiences. These systems are not mere prototypes; they are robust solutions actively utilized across diverse sectors including finance, healthcare, and commerce.Lead the Agent Development Lifecycle: You will oversee the entire lifecycle of AI agents, from initial conception to deployment and ongoing optimization. Your role encompasses building, fine-tuning, and evolving these agents, while setting the standard for best practices in the Agent Development Life Cycle.Collaborate with Industry Leaders: Engage directly with executives from major enterprises to tackle their most critical challenges and create transformative AI solutions. You will also collaborate with innovative startups in Silicon Valley, integrating cutting-edge technology to enhance operational efficiency.

At ZoomInfo, we are committed to accelerating careers. We foster a dynamic environment where innovation thrives, empowering you to produce your best work. Our team is dedicated, supportive, and celebrates victories together. With cutting-edge tools that amplify your contributions and a culture that nurtures your ambitions, you'll not only make an impact but also drive change swiftly.As a Principal Software Engineer on our Advertising, Company Intelligence, and Intent team, you will play a pivotal role in designing and implementing the foundational systems that drive our real-time marketing platform. You will work on high-throughput ad infrastructure, large-scale identity resolution, and intelligent systems enhanced by large language models (LLMs), pushing the boundaries of scalability, intelligence, and speed to achieve significant business outcomes.You will join a team engaged in a variety of ambitious and technically challenging projects—from APIs processing tens of billions of events daily to innovative buyer intent algorithms powered by LLMs and a unified B2B identity graph. Your strengths and interests will guide your assignment to initiatives where your impact can be maximized.This role is situated in a high-growth, high-ownership environment at the forefront of modern software engineering, data infrastructure, and applied AI.

Join Crusoe Technologies as a Principal Software Engineer specializing in Software-Defined Networking (SDN). In this pivotal role, you will lead the design and development of innovative networking solutions that leverage SDN technologies. You will work closely with cross-functional teams to enhance our networking capabilities and drive the future of our products.As a thought leader in SDN, you will be responsible for architecting scalable solutions, optimizing performance, and ensuring robust security across our network infrastructure. This is an exciting opportunity to impact the rapidly evolving tech landscape.